Due to maintenance, MyAccount and online forms will be unavailable between 10:45am and 11:30am on Wednesday 13 November 2024. We apologise for any inconvenience.
eStore payment
Some customers are experiencing eStore payment failures at bank authentication. Our system provider is investigating. If your payment is unsuccessful, you can try and pay again or use a different payment method. We apologise for any inconvenience.
Area Panels - Housing Management
Find out about your Housing Area Panel meetings, where local tenants, leaseholders and elected resident representatives meet and talk with council housing staff, officers and councillors.
Area Panel meetings
Area Panel meetings happen 4 times a year. The meetings are chaired by a local councillor. The council housing department works across 4 areas in the city.
All council housing tenants and leaseholders are warmly welcomed. Local resident associations can nominate and elect a representative to attend Area Panels to represent their group's views.
Area Panels consider reports relating to the council’s role as landlord, including:
performance
services
budgets
major repairs programme development and delivery
policy issues
service development
The opinions shared in these meetings are reported to the housing committee and to the wider council. This means residents can have a real effect on council policy and housing management.
Agenda packs and papers are sent out to all elected representatives. They are also sent to any council tenant or leaseholder who wishes to be on the mailing list.