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The Brighton & Hove Community Safety Partnership, which includes the police, the council and registered housing providers, work together to tackle anti-social behaviour and hate incidents.
The ASB Case Review (formerly known as the 'Community Trigger') is a process you can use to ask agencies to review their response to anti-social behaviour or hate incidents you've reported.
You can use the ASB Case Review if you have reported 3 separate incidents within the past 6 months to the police, the council or your housing provider and you are dissatisfied with the response that you have received.
You can activate a review on behalf of someone else if you have their written consent.
A lead agency will agree to complete the case review. They will report the outcome to you within twenty working days.
The ASB Case Review is designed to ensure there's a review in instances where incidents were reported and you are dissatisfied with the response you have received. It's not a complaints procedure.
Complete the ASB Case Review referral form.
Between November 2014 and October 2021, residents activated a ASB Case Review 59 times in Brighton & Hove.
4 of these cases were an inappropriate activation of the ASB Case Review .
3 occasions met the threshold and a full case review took place. The reviewing officer made recommendations to resolve each case.
52 ASB Case Reviews did not meet the threshold for full case review. In 34 of these cases, the reviewing officer was still able to make recommendations to resolve each case.
In November 2021, Brighton & Hove Community Safety Partnership reviewed its ASB Case Review procedure.
This was in response to:
Since November 2021, residents have activated the ASB Case Review 46 times in Brighton & Hove.
29 occasions did not meet the threshold for a case review.
17 cases met the threshold. The reviewing officer made recommendations to resolve each case.
If this is the first time you're reporting this issue or concern please see our ASB and Hate Incident reporting advice.
Sometimes, talking to a neighbour or someone else in your community about your concerns can help.
You could also raise your concern at your Local Action Team, community or resident association meeting. Your neighbourhood police officer, police community support officer or a community safety officer will often be at these meetings.
If you want to comment on the service you've received, the council and the police have complaints and feedback forms: