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2 alerts: Planning and Licensing Registers and HMO renewals; Taxi licencing applications
Planning and Licensing Registers and HMO renewals

The Planning Register, Licensing Register and HMO renewals will be unavailable on the evening of Wednesday, 7 October and all day on Thursday, 8 October, due to essential maintenance. We apologise for any inconvenience this may cause.

Taxi licencing applications

Due to a system upgrade, you will not be able to submit taxi licencing applications or renewals from 3pm on Wednesday 7 October until 9am Friday 9 October 2026. We apologise for any inconvenience.

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    • Care and support for adults
    • Council Tax
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    • Crematorium and cemeteries
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  1. Housing and homelessness prevention
  2. Homelessness prevention

Homelessness prevention

Get help if you're experiencing homelessness or at risk of losing your home.

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Find information and advice to help you if you are worried about losing your home or homeless.
Duty to refer
Many public services have a duty to let us know if their customers are homeless or at risk of becoming homeless.

Help and advice for people living on the streets

Get help if you're living on the street
Let us know if you're homeless or sleeping rough to find out how we can help.
How to help people living on the street
Help us support people living on the street by contacting us, making a donation or volunteering with local charities.
How we help people living on the streets in the city
Services and support we provide to help people living on the streets.

The council's responsibility to people who are homeless or threatened with homelessness

Homelessness code of guidance for local authorities
The government's summary of the homelessness legislation and the duties, powers and obligations on housing authorities and others towards people who are homeless or threatened with homelessness.
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