Reception skills

Our reception course is broken down into 17 easy to follow modules. They'll take you through the entire position and everything that you need to know to become a high-flying receptionist.

This course has been designed to guide you through every part of being a receptionist including:

  • the tasks you will often have to carry out to dealing with people
  • the business environment
  • the importance of correct communication

You'll learn:

  • the key roles of a receptionist
  • how to run the reception area
  • how to communicate effectively
  • how to deal with administration
  • how to further your career
  • how to be a team player
  • how to use technology to your advantage
  • how to handle databases
  • how to make bookings and reservations
  • how to organise things correctly

Enrol on this course