Every case is different, but in general, we’ll contact the person responsible and tell them about the complaint.
If the noise continues, we’ll collect evidence by asking you to keep diaries, and sending out officers or recording equipment.
If the noise is classed as a statutory nuisance, we’ll take action in line with our enforcement policy.
We will not give your name and address to the person you complained about without your permission. But they may be able to guess who you are.
It’s likely that we will need to reveal your details if we take any legal or formal action.