Parking fine scam and Delays to response times and processing
Parking fine scam
We've aware of a national scam where people are asked to pay parking fines via text. We'll never text you to request a payment for a parking fine. We'll only contact you about parking fines via letter, or email if you have already provided it to us. If you have any doubts, contact the Parking Team.
Delays to response times and processing
We're currently experiencing some technical issues with our document management system. This means our processing and response times are longer than usual. Our system provider is working to get this fixed as soon as possible. We apologise for any inconvenience.
If you or a member of your household are disabled, find out if you can get a discount on your Council Tax bill, how much the discount is and how to apply.
About the Council Tax discount for disabled people
If you or a member of your household is disabled, your council tax could be reduced by one band.
How much the discount is
If you qualify for the discount, we'll reduce your Council Tax by one band of the official Council Tax valuation. For example, if your home is in Band D, you'll pay Band C Council Tax.
If the property is in the lowest band (Band A), your council tax will be reduced by one-ninth of Band D.