How to get in touch

It's quickest to use our online form to send us your message. 

If you're challenging a decision we've made about your Council Tax, include supporting evidence. For example, if you think the dates on your bill are wrong, include a copy of your tenancy agreement.

We'll get back to you to explain what we've decided and what you can do next.

Contact us by phone

If you're unable to contact us online, you can call us on 01273 291 291.

Our phone lines are open 9:30am to 1:30pm and then 3pm to 4:30pm Monday to Friday. The lines can be busy, but we'll try to answer your call as soon as possible. 

View your Council Tax account and bills online

You can create an online account to:

  • view your Council Tax bill
  • view a full breakdown of what you owe and what have you paid
  • make changes to some details on your account