You will not be able to view your Council Tax and Business Rates account information or bills online between 4:45pm and 6pm on Wednesday 18 February 2026. We're sorry for any inconvenience.
Contact Council Tax for help with your bill
Request a Council Tax refund or submit information we've asked for.
About this form
Use this form to:
- request a refund if you think you've overpaid your Council Tax
- submit information we've asked for
- tell us if you're receiving a discount you're no longer eligible for - unless you need to stop your single person discount
- send us a compliment or complaint
Before you complete this form
Go to our Council Tax pages to find out how to pay your Council Tax, tell us you're moving or apply for a Council Tax discount.
Privacy notice
Read the privacy notice and tick the box to confirm you understand how we'll use the information you give us in this form.