We are experiencing an increase in declined card payments on the council payment platform eStore.
This issue is impacting a wide range of services including, but not limited to:
- Council Tax
- business rates
- housing rents
- parking permits
If you are paying for Council Tax, Business Rates, Housing Rents or CCT Invoices we advise that you use our automated phone service by calling:
01273 291 908
Some services are able to take payments over the phone as well. You can use our contact A to Z to find the phone number for the service you need.
If you have a PayPal account you can also use that to pay (using your registered credit or debit card) on the eStore for a council service.
We apologise for any inconvenience this issue is causing.