Some users may experience intermittent issues signing into our MyAccount service. This is due to high demand following the issuing of new Council Tax bills for the 2026/27 financial year. If you do experience any issues signing in, try again later. Sorry for any inconvenience.
Make a complaint using our corporate complaints procedure
Use this form to make a complaint if the service you’re contacting us about follows our corporate complaints procedure. Some council services have a separate complaints process.
If you’re contacting us about this issue for the first time please get in touch with the service directly.
If you have supporting documents you can upload them at the top of the form below.
You will now be taken to a 3rd party site called iCasework.