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Services

  • Services
    • About this website
    • Adult Social Care
    • Benefits and financial advice
    • Business and Trade
    • Children and learning
    • Council Tax
    • Environment
    • Health
    • Housing
    • Jobs
    • Leisure and libraries
    • Life events and communities
    • Parking
    • Planning
    • Rubbish, recycling and streets
    • Travel and road safety
  • Your council
  • News
  • Form finder
  • MyAccount

Council telephone systems

We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience while we implement the new system and apologise for any disruption that you may experience. 

Planning Register and HMO Renewals

Due to essential maintenance the Planning Register and HMO Renewals will not be available from 3pm, Wednesday 21 May until the afternoon of Thursday 22 May 2025. We apologise for any inconvenience this may cause.  

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  • Council and democracy

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    • How we deliver customer services

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      • Managing unreasonable customer behaviour policy
      • Customer Experience Strategy
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      • Build your digital skills
      • How to make a complaint
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    • Feedback about council services

      • Send us a compliment about a council service
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    • Voting and elections

      • Register to vote
      • The Electoral Register
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      • Proxy voting
      • The annual canvass
      • Electoral service privacy notice
      • Upcoming elections
      • Voter ID at polling stations
      • Accessible voting
      • Election dates and results
      • Review of Polling Districts and Polling Places
      • Proposals for new Parliamentary Constituency boundaries
      • Brighton & Hove’s Electoral Boundary Review
    • Brighton & Hove City Council plan for 2023 to 2027

      • Our plan 2023 to 2027
      • Corporate Leadership Plan
      • Find out who's who
    • Equality

      • Equality Act
      • About you - equalities monitoring by the council
      • Outcome 2: A fair and inclusive city
      • Being a fair and inclusive council
      • Becoming an anti-racist city
      • Equality impact assessments
      • Gender diversity in Brighton & Hove
      • Employee networks
      • British Sign Language Charter
      • Workforce Race Equality Standards Action Plan July 2022 (WRES)
      • Becoming an accessible city
    • Census

      • Census 2021
    • Modern Slavery Statements

      • Modern Slavery Statement 2023 to 2024
      • Modern Slavery Statement 2022 / 2023
      • Modern Slavery Statement 2021 / 2022

Feedback about council services

Tell us what you think about the service you've received.

Send us a compliment about a council service
Use this form to send us positive feedback about a council service
How to make a complaint

How to report a problem and who to contact if you have a complaint about a council service.

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