Request help and support

Contacts for emergency help with food, energy and other essentials, and other useful advice.

Request help and support 

If you are of pensionable age and struggling to pay your energy bills, you can:

The Community Hub helpline operates Monday to Friday from 10am to 4:30pm. We can help you apply for Pension Credit, provide financial support and offer advice on keeping warm in an affordable way.

If you're eligible for means-tested benefits and need help to pay for essentials you can't live without, you can:

The LDSF helpline operates Monday to Friday from 9:30am to 1:30pm.

For queries relating to the Homes for Ukraine Scheme, phone 01273 293 117 and select option 2. You'll be directed to the Community Hub.

If you're over 18, require food or shopping-related support and can afford to pay for this, phone 01273 293 117 and select option 3. You'll be directed to Food Support at Impact Initiatives.

You can also email communityhubhelp@brighton-hove.gov.uk  for further advice. 

Emergency help with food, energy bills and other essentials

Pension Credit

To check if you’re eligible for Pension Credit, go to the Pension Credit calculator.

You can apply for Pension Credit on the gov.uk website.

If you need help applying for Pension Credit, or are struggling to afford to pay your energy bills:

Local Discretionary Social Fund

If you receive benefits and need help to pay for essentials you can't live without, apply for help from our Local Discretionary Social Fund.

Food, shopping and meals

If you need help with food, shopping and meal deliveries, send an email to food.access@impact-initiatives.org.uk.

Get free sustainable period products

Find out how to order from a choice of sustainable period products.

Debt advice

Go to our financial advice page.

Keep active and well

Visit our health and wellbeing pages for advice on how to stay active and well.

Libraries offer free digital library services for all members. If you aren’t a member, you can join our online library service.

Looking after someone else

Get advice and support with looking after someone from The Carers Hub.

Domestic and sexual abuse and violence

Find advice and support for domestic or sexual abuse or violence.

Help for adults who need care and support

Find advice and support for adults who need care and support.

Report a hate crime

Find out how to report anti-social behaviour or a hate incident in your neighbourhood.

Digital support

If you need guidance and support to access a device or get connected to the internet, get support from Digital Brighton & Hove.

Translations and interpreting

Phone interpreters are available on our community hub number. Phone 01273 293 117 (option 2) Monday to Friday, 10am to 4:30pm.

British Sign Language

If you use British Sign Language and need help from the council with food banks, benefits, housing or rubbish collections, you can register with the Signlive Community Directory.

Adult social care hub

Our adult social care hub has information in British Sign Language. Find information, advice and links to support services.