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Request help and support
Contacts for emergency help with food, energy and other essentials, and other useful advice.
Request help and support
Crisis payments
If you're eligible for means-tested benefits and need help to pay for essentials you can't live without, you can:
Homes for Ukraine
For queries relating to the Homes for Ukraine Scheme, phone 01273 293 117 and select option 2. You'll be directed to the Community Hub.
Food support
If you're over 18, require food or shopping-related support and can afford to pay for this, phone 01273 293 117 and select option 3. You'll be directed to Food Support at Impact Initiatives.
Emergency help with food, energy bills and other essentials
Pension Credit
To check if you’re eligible for Pension Credit, go to the Pension Credit calculator.
You can apply for Pension Credit on the gov.uk website.
Food, shopping and meals
If you need help with food, shopping and meal deliveries, send an email to food.access@impact-initiatives.org.uk.
Get free sustainable period products
Find out how to order from a choice of sustainable period products.
Debt advice
Go to our financial advice page.
Keep active and well
Visit our health and wellbeing pages for advice on how to stay active and well.
Libraries offer free digital library services for all members. If you aren’t a member, you can join our online library service.
Looking after someone else
Get advice and support with looking after someone from The Carers Hub.
Domestic and sexual abuse and violence
Find advice and support for domestic or sexual abuse or violence.
Help for adults who need care and support
Find advice and support for adults who need care and support.
Report a hate crime
Find out how to report anti-social behaviour or a hate incident in your neighbourhood.
Digital support
If you need guidance and support to access a device or get connected to the internet, get support from Digital Brighton & Hove.
Translations and interpreting
Phone interpreters are available on our community hub number. Phone 01273 293 117 (option 2) Monday to Friday, 10am to 4:30pm.
British Sign Language
If you use British Sign Language and need help from the council with food banks, benefits, housing or rubbish collections, you can register with the Signlive Community Directory.
Adult social care hub
Our adult social care hub has information in British Sign Language. Find information, advice and links to support services.