Community Hub
Use our community hub form if you need support and advice.
We might share your personal details with our community partners, which includes registered volunteers.
Community Hub helpline
The Community Hub operates Monday to Friday from 10am to 4.30pm. We'll get back to you as soon as possible. We deal with the most urgent enquiries first.
If you need emergency help with food, energy bills and other essentials, phone 01273 293 117 and select option 1. You'll be directed to the Local Discretionary Social Fund.
For queries relating to COVID-19, phone 01273 293 117 and select option 2. You'll be directed to the Community Hub.
If you are over 18, require food or shopping related support and can afford to pay for this, phone 01273 293 117 and select option 3. You'll be directed to Food Support at Impact Initiatives.
If you need help to stay safe and well, or if you need care and support, phone Access Point on 01273 295 555.
Emergency help with food, energy bills and other essentials
Local Discretionary Social Fund
If you receive benefits and need help to pay for essentials you can't live without, apply for help from our Local Discretionary Social Fund.
Food, shopping and meals
For advice and support about getting food,shopping and meal deliveries, send an email to food.access@impact-initiatives.org.uk.
Debt advice
Go to our Financial advice page.
Business advice
Go to our support for your business page.
Keep active and well
Visit our Health and wellbeing pages for advice on how to stay active and well.
Libraries offer free 24/7 digital libraries services for all members. If you aren’t a member, you can join our online library service.
Looking after someone else
Get advice and support with looking after someone from The Carers Hub.
Domestic and sexual abuse and violence
Find advice and support for domestic or sexual abuse or violence.
Help for adults that need care and support
Find advice and support for adults that need care and support.
Find information for people who use Direct Payments and their Personal Care Assistants (PAs).
Report a hate crime
Find out how to report anti-social behaviour or a hate incident in your neighbourhood.
Digital support
If you need guidance and support to access a device or get connected to the internet you can contact Digital Brighton & Hove.
- email digitalbh@citizensonline.org.uk
- phone the Digital Helpline on 07475 946084 to get help from one of our volunteer Digital Champions. Leave a message with your name, phone number and what help you need.
If you're already online but need some help, you can get free one-to-one remote digital support from AbilityNet. Phone 0800 048 7642 to get support with:Other local community information and support
Other local community information and support
Search for local organisations that provide support with everything from food and shopping to money advice and loneliness.
Translations and interpreting
Phone interpreters are available on our community hub number. Phone 01273 293 117 (option 2) Monday to Friday, 10am to 4.30pm.
BSL
Find out how we can help vulnerable people in British Sign Language (BSL).
DeafCOG
DeafCOG can support D/deaf people who need BSL or want support with communication. They have volunteers who can support Deaf people who don’t have people local to you that can sign or you are feeling lonely, worried or need someone to talk to.
If you need help from the council about things like food banks, benefits, housing or rubbish collections you can register with the Signlive Community Directory.