Shielding advice for the clinically extremely vulnerable to stop from April

While we were in a nationwide lockdown in England, people who are clinically extremely vulnerable were advised to shield. The national shielding programme came to an end on 31 March.

Everyone who was previously asked to shield should have received a letter from the government to to explain the changes to the restrictions.

From 1 April you are no longer advised to stay at home, but you must continue to follow the national rules. 

Coronavirus can make anyone seriously ill. But older people and those that are clinically vulnerable, could be at greater risk of severe illness from coronavirus. You should continue to be especially careful to follow the rules and we recommend extra precautions to keep yourself safe:

  • minimise your contact with others
  • wash your hands carefully and frequently
  • maintain thorough cleaning of frequently touched areas in your home and/or workspace
  • work from home where possible

Everyone is advised to continue to work from home where possible, but CEV individuals who cannot work from home are no longer advised not to attend their workplace. Employers are required to take steps to make workplaces Covid-secure and should be able to protect vulnerable workers. They should be able to explain to staff the measures they have put in place to keep them safe at work.

If you have been shielding for a long time you may feel anxious about going out or seeing others. Please remember that support is still available if you need it.

If you don’t have anyone who can help you, please request help from our community advice and support hub. They may be able to support you with:

  • food, shopping, or medicine deliveries
  • advice around money, benefits, or debt
  • daily living activities
  • physical and mental wellbeing
  • having someone to talk to or ask questions

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Clinically extremely vulnerable people

People at high risk from coronavirus with specific serious health conditions are defined as clinically extremely vulnerable. They will receive a letter from the NHS advising when any additional 'shielding' guidance needs to be followed. 

People at high risk from coronavirus (clinically extremely vulnerable) are those who:

  • have had an organ transplant
  • are having chemotherapy or antibody treatment for cancer, including immunotherapy
  • are having an intense course of radiotherapy (radical radiotherapy) for lung cancer
  • are having targeted cancer treatments that can affect the immune system (such as protein kinase inhibitors or PARP inhibitors)
  • have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma)
  • have had a bone marrow or stem cell transplant in the past 6 months, or are still taking immunosuppressant medicine
  • have been told by a doctor you have a severe lung condition (such as cystic fibrosis, severe asthma or severe COPD)
  • have a condition that means they have a very high risk of getting infections (such as SCID or sickle cell)
  • are taking medicine that makes them much more likely to get infections (such as high doses of steroids or immunosuppressant medicine)
  • have a serious heart condition and are pregnant
  • are an adult with Down's syndrome
  • are an adult who is having dialysis or has severe (stage 5) long-term kidney disease
  • have been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of your needs


Across Brighton & Hove many community groups and residents are looking out for one another and are offering support to people who are vulnerable. The Volunteer Centre at Community Works can help you find the right volunteering opportunity for you while also making sure that we are meeting the needs within the local communities.

Watch out for bogus council officers

If you are in any doubt as to whether a council officer is genuine, you should ask the officer for their name, job title and department. You should then contact that department to get confirmation that the person is genuine.

A council officer carrying out genuine duties will be able to give you this information. They should also be able to give you a contact phone number. It’s a good idea to check phone numbers given on the council website. A council phone number usually start 01273 29xxxxx but not always. It can depend on the team or department. 

If you cannot find the phone number or other contact details for the department stated on the council website, then please phone the switchboard on 01273 29 00 00 to check.

Advice about scams

Fraudsters are targeting the public and organisations with emails, texts, phone calls and WhatsApp messages offering advice and treatment for the coronavirus.

Some have set up fake websites selling products and offering ‘cures’. Others have set up bogus websites asking for donations for victims or promoting awareness and prevention tips.

Cold callers have been contacting organisations suggesting they must have certain measures in place by a certain deadline. 

To help members of the public protect themselves from becoming a victim of fraud, Cifas, the UK’s fraud prevention service, is advising: 

  • be sceptical if you receive an email, text or WhatsApp message about coronavirus, and never click on any attachments or links 
  • never provide personal data such as your full name, address and date of birth – scammers can use this information to steal your identity 
  • don’t allow yourself to be pressured into donating money, and never make donations by cash or gift card, or send money through transfer agents such as Western Union or Moneygram 
  • if you think you’ve been the victim of a scam, then speak to your bank immediately and report any fraud to Action Fraud on 0300 123 2040 

Further information

Go to Citizens Advice for guidance on scams and fraud.

You can call Citizens Advice’s Consumer Service on 0808 223 1133 or contact them using their consumer service contact form.

  • If you have an item to donate email and they will arrange collection from you for the St Mungo's team to distribute.