Across Brighton & Hove many community groups and residents are looking out for one another and are offering support to people who are vulnerable. The Volunteer Centre at Community Works can help you find the right volunteering opportunity for you while also making sure that we are meeting the needs within the local communities.
- If you want to volunteer you can find COVID-19 response, as well as other roles, on the Volunteer Centre search page
Additional volunteering roles may be found at:
- Brighton COVID-19 Mutual Aid Facebook group or the Hove COVID-19 Mutual Aid Facebook group - this is not set up or managed by the council, information is shared by the city's community
- Brighton & Hove Food Partnership uses volunteers to help local people who are struggling to afford or access food.
Community Works and the Trust for Developing Communities are working with the council to provide a co-ordinated offer to ensure all communities are supported.
Watch out for bogus council officers
If you are in any doubt as to whether a council officer is genuine, you should ask the officer for their name, job title and department. You should then contact that department to get confirmation that the person is genuine.
A council officer carrying out genuine duties will be able to give you this information. They should also be able to give you a contact phone number. It’s a good idea to check phone numbers given on the council website. A council phone number usually start 01273 29xxxxx but not always. It can depend on the team or department.
If you cannot find the phone number or other contact details for the department stated on the council website, then please phone the switchboard on 01273 29 00 00 to check.
Advice about scams
Fraudsters are targeting the public and organisations with emails, texts, phone calls and WhatsApp messages offering advice and treatment for the coronavirus.
Some have set up fake websites selling products and offering ‘cures’. Others have set up bogus websites asking for donations for victims or promoting awareness and prevention tips.
Cold callers have been contacting organisations suggesting they must have certain measures in place by a certain deadline.
To help members of the public protect themselves from becoming a victim of fraud, Cifas, the UK’s fraud prevention service, is advising:
- be sceptical if you receive an email, text or WhatsApp message about coronavirus, and never click on any attachments or links
- never provide personal data such as your full name, address and date of birth – scammers can use this information to steal your identity
- don’t allow yourself to be pressured into donating money, and never make donations by cash or gift card, or send money through transfer agents such as Western Union or Moneygram
- if you think you’ve been the victim of a scam, then speak to your bank immediately and report any fraud to Action Fraud on 0300 123 2040
Go to Citizens Advice for guidance on scams and fraud.
You can call Citizens Advice’s Consumer Service on 0808 223 1133 or contact them using their consumer service contact form.
St Mungo's are collecting any old or spare kindles, ipads or other hand held tablets or game consoles for those who are self-isolating in emergency and temporary accommodation.
- If you have an item to donate email email@example.com and they will arrange collection from you for the St Mungo's team to distribute.