Find information, guidance and resources on Coronavirus (COVID-19) for home care providers and people that need care at home.

Where to get help and advice

Find out how you can request help for yourself or someone else because of COVID-19.

Find help to stay safe at home, and help to reduce your risk of falls.

If you're an unpaid carer for family or friends, you can phone The Carers Hub on 01273 977 000 to get support and information from our dedicated advice and assessment support service. 

You can find more information about testing for COVID-19 on the NHS Test & Trace page.

Training available for home care

Health are providing a weekly 2-hour online session called Prepare, Prevent, Manage on Fridays at 2pm to 4pm.

This training is for any team or individual that are supporting Care across Sussex.

To access this session please go to Prepare, Prevent and Manage COVID-19 to book your place.

There are other online sessions available on The Learning Gateway - click link and scroll down to view all courses.

Professional Carer Badges

If you are provider or carer requiring a Professional Carers Badge please complete your application form and email to and copy in

Please highlight in the subject and text whether the application is for a ‘Renewal PCB’ or ‘New PCB’ request as these can then be filtered to the correct person to action promptly.

Make sure you provide all the correct contact details for parking to obtain payment over the phone.

Go to our web page to find information and criteria on The Professional Carers Badge.

Go to the online application form.

All badges will now be sent out via Recorded Delivery.

About this page

This content is regularly updated with the latest information available.

The Covid-19 situation can rapidly change locally as well as nationally. We will revise information quickly and accurately.

To make sure you have the most up to date information, check dates before you print any information.  

More information on Covid-19 and our services

If you have a question about our services during Covid-19, please email both the relevant commissioner and the Contracts Unit Team at