Assessing your needs
A needs assessment is for an adult who may need care and support. It is the way for us to understand what your daily life is like so we can know what support you need to make your life easier.
If you think you have any care and support needs or you are a carer for someone who does, contact Access Point, the contact centre for Adult Social Care, to ask for an assessment, or you can fill in the online application form.
A needs assessment is a discussion between you, or the person you look after if you're a carer and a social worker or care manager. The aim is to find out more about your care and support needs and the goals you want to achieve.
How a needs assessment works
A needs assessment can happen face-to-face or over the phone. In some cases you must have a face-to-face meeting with a social care professional.
We will use the assessment to identify your care and support needs, and to discuss how these could be met. It will help us to identify your physical needs, such as whether you need help to wash or dress, get in and out of bed or keep your home safe to live in.
We will look at your mental and emotional needs and ask what is important to you in how you live your life, such as being able to carry on working or volunteering, or being able to socialise.
We will also ask you a range of questions, like what role family and friends play in your life.
You will need to sign an agreement that allows us to be able to speak to your GP and any other professionals who can give us information that supports your needs assessment.
What happens next
Your needs may be met by us or we may put you in touch with other specialist organisations, such as charities or community groups, that you can talk to. We will provide you with a record of your assessment.
Assessments for carers
Carers may need an assessment for their needs too. Find out more about carers' assessments.
Can I get someone to help me with my assessment?
The assessment is about you and we will make sure that you are involved. Your carer, a friend or family member can also help and represent you.
If you don’t have a carer, family member or friend who you can ask, and you have a lot of difficulty understanding the assessment process yourself, ask us to find an independent advocate.
Paying for care
When it comes to paying for your care and support, you will need a financial assessment. After you have completed a financial assessment we will let you know about any costs and whether you need to make a contribution towards any services you receive.
Request a needs assessment
If you think you have any care and support needs or you are a carer for someone who does, contact Access Point, the contact centre for Adult Social Care, to ask for an assessment.