Equipment and adaptations to your home if you have a disability or illness

If you have a disability or illness and you're having difficulties carrying out activities of daily living we may be able to help.

Our Occupational Therapists, Rehabilitation Officers for visual impairment and support staff can assess your needs, advise and provide support through a range of services. We assist adults and their carers to live as safely and independently as possible.


We can help you live more safety and independently in your home, whether you own it, rent privately, or are a council or housing association tenant.

Examples of what we can help you with include:

  • installing handrails
  • widening doors
  • raising electrical sockets
  • replacing a bath with a level-access shower
  • installing special equipment for people with either a hearing impairment or a visual impairment

Cost of adaptations

Adaptations that cost:

  • under £1,000 (minor adaptations) are provided without charge for people who we've assessed and are eligible.
  • more than £1,000 (major adaptations) may be funded or part funded by the council

Major adaptations

If you are a council tenant, major adaptations are provided without charge if you’re disabled because you have a physical or mental impairment that has a substantial and long-term effect on your ability to do normal daily activities.

If you own your own home, rent privately or are a housing association tenant in the city you may be able to get help toward the cost of adapting your home with a disabled facilities grant.

Disabled facilities grant

This is a means-tested grant administered by us. When you apply, we’ll need to be satisfied that the proposed work is necessary and appropriate to meet your needs, and that the work is reasonable and practicable.

We need to be satisfied about the overall feasibility of the work and you must intend to remain living in that home for at least five years following completion of any work.

Find out about more about disabled facilities grants on


Daily living equipment is an item or product that is used to increase the capabilities of people with a disability.This may involve customising or adapting other equipment for specific purposes.

Daily living equipment includes:

  • shower chairs
  • commodes
  • bath lifts
  • raised toilet seats
  • hoists and slings
  • equipment for people with either a visual impairment or a hearing impairment, such as flashing doorbells, low-vision optical aids and assistive listening devices

You can buy daily living equipment yourself, from a range of retailers.

After a needs assessment, the council can arrange to lend you equipment for as long as you need it (even if this is the rest of your life).

Contact Access Point for more information.

Returning daily living equipment

When you no longer need your equipment, we can come and pick it up. This can save the council money, particularly with large or specialised equipment. Much equipment can be refurbished and reused.

To return equipment contact NRS healthcare on 01273 894350 to arrange a pick up.

Our eligibility criteria

We'll provide equipment and adaptations where they will increase your safety and help retain or regain significant skills that avoid or delay the need for care.

First we'll need to check if you're eligible for these services.

Arrange an assessment

Please contact Access Point, the contact centre for Adult Social Care Services.

Access Point will take details of the difficulties you're experiencing, provide standard equipment or adaptations or signpost you to the most appropriate service.

Buying your own equipment

If you want to buy your own equipment and keep it you can buy equipment using the Safe and Well service.  

Safe and Well offer information, advice and a retail service by telephone and website. You can ask for a catalogue or complete a free online or telephone assessment to get advice on the type of equipment you need. You can then buy the equipment and it will be sent to your home. If you need an assessment in person you can pay for a visit from an Occupational Therapist.

Contact Safe and Well about buying your own equipment.