Become an approved Personal Assistant

Personal Assistants (PA's) help people with care and support needs in their own home.

Personal Assistants support people with everyday activities such as shopping, leisure activities, washing and personal care. They fit flexibly around their needs at the times and on the days of the week that suit the person.

How it works

The job can be very flexible, and some people become a Personal Assistant part-time while also working in another job.

Being a Personal Assistant may suit, for example, someone who is retired and may only want a few hours a week, or someone in college who may only want to work evenings or weekends.

Because it's a one-to-one arrangement, a Personal Assistant is usually paid a higher rate than a worker in a care home or a home care worker in an agency.

Support with Confidence

Support with Confidence is a local council initiative, a partnership between our Adult Social Care and Trading Standards services. Support with Confidence offers free training and accreditation to people who want to be a Personal Assistant.

The Support with Confidence training and accreditation checks are free. You will get the following:

  • Enhanced disclosure and barring (DBS) checks (previously called Criminal Records Bureau​ checks)
  • Trading Standards checks
  • Two reference checks
  • Training modules based on the knowledge elements of the Care Certificate that all care workers undertake before they start working, delivered by Hallifax Care. The training can take up to 10 hours, provided one-to-one, in group sessions, online or via DVD. Hallifax Care can also carry out a disclosure and barring (DBS) checks and check job references
  • An additional training course of your choice provided by Brighton and Hove City Council e.g. Emergency First Aid

Some training needs to be updated on a regular basis.

For more information send an email to, or fill in their online form

What happens next

Once you have completed the required training and accreditation checks you will sign the code of conduct (PDF 58.54KB) and be added to the Personal Assistants List (PDF 248KB).

To remain on the register, you must respond to monitoring requests twice a year.

Apply Now

You can download and fill in an application form (PDF 918KB). You'll need to provide personal details and references. You must include copies of two forms of ID, one of which must be a photo ID, and copies of all relevant training certificates with your application.

Contact us

Support with Confidence
Trading Standards
2nd Floor, Bartholomew House
Bartholomew Square

Call: 01273 292494

Find work

PeoplePlus is the current provider of the Direct Payments Support Service for people who use Direct Payment in Brighton & Hove. PeoplePlus provides advice, information and guidance on the Direct Payments scheme.

Useful links

How to find an approved Personal Assistant.