Find out the benefits of being approved by Support with Confidence and how to register as an approved personal assistant.

About personal assistants

Personal assistants (PAs) help people that need care and support. They can help with things like shopping, cleaning, food preparation, social activities, and personal care. They work in a flexible way, and give support where and when it’s needed.

The benefits of registering as an approved personal assistant

There are benefits to Support with Confidence approving you as a personal assistant. These benefits are for both the PA and the service user.

Support with Confidence is a joint scheme between Adult Social Care and Trading Standards, and can offer you:

  • free training
  • free background checks
  • reference checks

Once you’ve completed the training and passed the background checks, you will need to sign the code of conduct (PDF 58.4KB), and we will add your name to a Personal Assistants List.

Apply to be an approved personal assistant

To apply to be approved by Support with Confidence, Personal Assistant Application Form (PDF 919KB).

To complete the form, you will need:

  • your personal details, like your name and address
  • details of 2 references
  • 2 forms of identification, including one with your photo
  • copies of training certificates

Send the completed application form by post to: Support with Confidence, Trading Standards, 2nd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1JE.

Or email it to

If you have any questions, please email or phone 01273 292 494.