We are currently experiencing an exceptionally high level of new planning applications being submitted through the Planning Portal. It is currently taking up to 10 working days to validate new applications. We are diverting resources temporarily away from other tasks whilst we reduce the backlog, but applicants can help us during this busy period by:

  • Only seeking progress updates after 10 working days have elapsed
  • Ensuring that all supporting information is provided with an application so we don’t have to process an application as invalid
  • Only submitting applications electronically
  • Making payment of planning application fees online and not by cheque

We expect that this situation will continue until the middle of May, subject to new applications returning back to normal levels over the coming weeks.