Public transport news
- Brighton and Hove Buses' New Ticket Scanners
- Bus Service Changes Spring 2019
- Proposed removal of Roedean School bus stopSummer Breeze timetables
- Improvements to Service 37 from 23 April 2018.
- Children travel for free on Brighton & Hove Buses.
- Investment agreed for Supported Bus Services
- Sunday Buses to Henfield and Horsham Saved
- 'Breeze up to the Downs'
- Keycards and M-tickets can now be used on Brighton & Hove Buses, Compass Buses and Big Lemon
- Low emission zone for buses
- The New Discovery Ticket
- Disruption to bus and rail services
Previous news and updates
- Bus Service Changes January 2018
- Bus Service Changes Autumn 2017
- Bus Service Changes Spring 2017
- Bus services funded by Brighton & Hove City Council
- New PLUSBUS gives massive savings on combined rail & bus travel!
- Bus Times in large print
Brighton & Hove Buses are keen to make sure all their customers know about new ticket scanning arrangements, and the help that is available. Here is the information the company has provided:
New ticket machines are now being fitted onto all our Brighton & Hove buses which will greatly improve the overall customer experience.
The new machines will now enable customers to scan their paper tickets bought from the driver, their M Tickets as well as still being able to scan their Keycards and concessionary passes.
Customers will now also have the added convenience of all the ticket machines being situated in the same place.
The machines are now all situated next to the driver and below the cab screen- regardless of bus type.
Whilst for the majority of our customers these are positive changes, we also recognise that some customers may require a little extra assistance to enable their independent travel.
Some customers may be unable to scan their passes and concessionary cards, for varying reasons, examples of which may include passengers with sight impairments not able to see the new position of the ticket machine, or customers unable to use their hands.
Be assured drivers will be offering assistance to any customer unable to scan their card. This may include the driver scanning the card on the customers behalf, or if required, accepting a concessionary card as a flash pass as long as its in date and the picture matches the likeness on the card.
Do let our staff know if assistance is required and we will endeavour to help where and when we can.
Anyone requiring any further information can contact us by:
speak to us in person at:
1 Stop Travel
26 North St
It has become apparent in recent weeks that some of the council-funded bus routes operated by The Big Lemon are no longer financially viable. As a result, there will be changes to services in some areas of the city, affecting routes 16, 47, 52, 56, 57 and 66. We have worked closely with The Big Lemon to ensure that residents across the city have access to key routes on the network and that any disruption is kept to a minimum.
In fact, through linking The Big Lemon routes to offer more efficient cross-city services, there will be many improvements. The aim is to ensure that the service provided will attract more passengers and therefore be more sustainable. The revised routes will operate initially on a one-year trial basis.
Details of the changes to services can be found via the link above. Also included is information on changes to Compass services 37 and 37B, which are also council-funded, and details of changes to commercial services. Commercial service changes include a new Night Bus route, the N21, which will serve Queens Park, Manor Hill, Whitehawk and Bristol Estate.
Also in the attached information are details of changes to ‘Breeze’ bus routes 77, 78 and 79, and changes to a number of routes serving schools, including council-funded services 16A, 16B, 72, 74, 75, 76, 76A, 95 and 95A and commercial services 70, 72A and 93.
Finally, there will be major changes to city centre bus stops. The changes have been designed by Brighton & Hove Buses, working in partnership with other bus operators and the city council, to improve the flow of buses and reliability of services. Another benefit will be better grouping of bus routes which serve many of the same destinations. See a table of city centre bus stop changes here.
We would welcome any comments you would like to make on the planned bus service changes, or any other public transport issues. Your comments will be taken into consideration when reviewing bus services funded by the council. If these comments are related to other bus services which are not funded by the council, we will pass them on to the relevant company.
Timetables for all services from 28 April will be published in the Summer 2019 edition of Bus Times, which will be widely available from mid-April. Full timetables will also be found via the Traveline website or on bus operators’ websites.
If you have any questions, or need further information, please do not hesitate to contact us at email@example.com.
The Transport Projects Team
Personal data collected as part of this consultation will be managed in line with the Data Protection Act (2018) and the General Data Protection Regulation (2016). Information about how the council manages your data can be found here
Alternatively, we can provide you with a written copy of the privacy notice prior to your consultation response. Please phone 01273 290487 or email us at the address above to arrange this.
We would like to hear your views about a proposal to remove the westbound A259 ‘Roedean School’ bus stop on safety grounds. This is the stop opposite Roedean School heading towards Brighton. The council is gathering comments in order to make an informed decision which takes in to account the views of everyone who may be interested.
The new Breeze up to the Downs leaflets are now published and available here.
The Spring/Summer editions of these route guides tell you all you need to know to enjoy a trip to Devil's Dyke, Stanmer Park or Ditchling Beacon.
As well as timetable and ticket information, they're packed full of ideas for walks and things to do - plus money off food and drink for Breeze passengers at four venues!
Children can travel for free on Brighton & Hove Buses every weekend between now and Christmas Day, starting on Saturday the 25th November and ending on Christmas Eve. For five weekends in the run up to Christmas the bus company is offering free bus journeys for up to three children under the age of 16 or Bus ID holders who are accompanied by an adult into the city in a bid to reduce congestion caused by cars at such a busy time of year for shopping.
Brighton & Hove Buses Managing Director Martin Harris said "We want to help people to leave their cars at home and opt for public transport in order to reduce congestion on our streets. A full bus can take 75 cars off the road which frees up our roads to reduce emissions. We also want to thank our customers for bearing with us during the recent diversions of city centre services while roadworks took place. We know this was a tough time for some of you and we want to thank you for your patience."
Release date: Wednesday, 13 September 2017
Nineteen bus routes will continue to be supported thanks to £150,000 additional investment by Brighton & Hove City Council.
Councillors agreed to protect all of the city’s supported bus network for the next four years at a recent meeting of the Policy, Resources & Growth Committee. The money, part of an underspend on concessionary bus fares, will offset savings agreed in the February budget.
New four year contracts have now been awarded to Brighton & Hove Buses and the Big Lemon to run the routes which include eight school routes across the city, buses to outlying local communities that are not commercially viable, an extension of some commercial routes to operate during the evening or weekends, and the ‘Breeze Up’ countryside bus that runs from the city out to the Downs.
An existing contract for the 37, held by Compass Travel, runs until April 2018. In the meantime, the council will undertake a procurement exercise to ensure Routes 37 and 37B have a sustainable long-term future.
Routes 16/66, 47/52, 56 and 57 which are currently operated by Compass Travel, will then be operated by The Big Lemon (from Sunday 17 September). There will be some timetable changes related to this and passengers are advised to check online before they travel.
Lead councillor for transport, councillor Gill Mitchell, said: “I am pleased we have been able to protect all of these routes which are often a lifeline for local communities to connect people to the city.
“We are also providing a small number of improvements that residents asked for, such as better connections in the east of the city between Ovingdean, Rottingdean and Saltdean through the 47 route serving Ovingdean during the day.”
Routes to be supported also include buses serving Portslade and links to Brighton Station, the Marina and the Royal Sussex County Hospital.
The current contracts end on Saturday 16 September, with new contracts starting on Sunday 17 September. Total budget for supported bus services is just over £1m.
Brighton & Hove City Council regularly consults residents, community groups, ward councillors and user groups on bus services, as well as the bus companies that serve the city.
For Brighton & Hove Buses timetables including the council-supported school services 72, 74, 75, 76, 76A, 91, 95 & 95A, the Breeze Services 77, 78 & 79 and an extension of the 21 service to serve Goldstone Valley, go to http://www.buses.co.uk/servicelisting.shtml
For Big Lemon timetables go to https://thebiglemon.com/buses/. These are expected to be updated with the council-supported services – the 16/66, 47/52, 56 and 57.
For the Compass timetable including the council-supported services 37 and 37B, go to https://www.compass-travel.co.uk/compass-timetables/bus-timetables/
The Sunday bus service between Brighton, Henfield, Partridge Green, Cowfold and Horsham has been taken over by Sussex Coaches.
Sussex Coaches will be operating Sunday route 17 commercially, with the new service starting on 17 September 2017.
Full details of times for the number 17 on Sundays can be found at www.facebook.com/17bus
To plan any journey and find timetables, visit the Traveline website.
Helping Hand is a scheme that allows bus passengers who may need extra help to ask - discreetly, directly and quickly - by showing a basic instruction card to the driver when boarding the bus. The scheme was launched in September 2014.
The free card is yellow and the size of a credit card. Some examples of messages that it can carry include:
- Please wait until I am seated
- Call out my requested stop
- Lower the ramp and step
- Pushchair can’t be folded
- Requires priority seating
The card can be used to indicate to the driver an unlimited range of other needs – for example, that assistance might be needed because of epilepsy, Alzheimer’s or dementia – and there is also space for emergency contact details.
The Helping Hand cards are designed to help improve customer experience for those who may benefit from additional assistance. The ethos is 'We want to help our drivers to help you.'
Cards are administered by Brighton & Hove Bus and Coach Company and Metrobus. The scheme is also supported by other local bus operators, including The Big Lemon, Compass Travel, Stagecoach and thesussexbus.com.
To apply for a free Helping Hand card, you can ask for an application form to be posted to you out by calling Brighton & Hove Buses’ customer services team on 01273 886200, or you can complete the online Helping Hand online application form.
You can also pick the application forms up at:
- Brighton - 1 Stop Travel, 26 North Street, Brighton BN1 1EB
- Hove - Head Office, 43 Conway Street, Hove, BN3 3LT
The new Discovery ticket gives you the freedom to explore everything the region has to offer by bus, with unlimited travel across the South Downs National Park – and far beyond! From rambling and sports events to browsing local markets or enjoying picnics with amazing views, there are plenty of great days out in the region, and what better way to get there than by bus?
The new ticket can be bought on any local bus and will be accepted by bus companies for travel throughout East and West Sussex, Kent, Surrey and East Hampshire - simply hop on and hop off as you please!
The price of the family version of the Discovery ticket is £17.50, Individual tickets are £9.00 per adult and £7.20 per child. To find out more visit www.discoveryticket.co.uk
In the event of bad weather or other problems, you can check how buses and trains are running at www.buses.co.uk, www.travelinesoutheast.org.uk or www.nationalrail.co.uk Alternatively, you can phone traveline on 0871 200 2233, Brighton & Hove Buses on 01273 886200 or National Rail Enquiries on 08457 484950.
Previous news and updates
Read the full details of all changes to local bus services that are planned to take effect during or after January 2018. The changes mainly affect commercial bus routes operated by Brighton & Hove Buses and Sussex Coaches.
New contracts for council-funded bus services started in September. Since then we have been working with the operators to monitor timetable performance and to consider comments and suggestions from customers. As a result, there will also be changes to the following council-funded services from 14 January:
The Big Lemon routes 16, 16A, 47, 52, 56, 56E, 57, 66
We would welcome any comments you would like to make on the planned bus service changes, or any other public transport issues. Your comments will be taken into consideration when reviewing the bus services which the council funds, and will also be passed on to the relevant company if they are about commercial services.
Timetables for all services from 14 January will be published in a new edition of Bus Times, which will be widely available from early January. Full timetables can also be found on the Traveline website or on bus operators’ websites.
If you have any questions, or need further information, please email firstname.lastname@example.org.
If you’re travelling to Brighton & Hove by train, you can throw in the freedom of the city’s bus network for an amazingly low price. Adding the local buses to your train ticket is around 50% cheaper than buying bus travel separately! Prices vary from £3.30 for a day’s bus travel to £290 for a whole year of unlimited city bus journeys. For more information, go to www.buses.co.uk/tickets/plusbus.aspx.
When travelling to other towns and cities by train. you can also add their local bus networks to your train ticket too! For further details, go to www.plusbus.info
We can provide large print versions of "Brighton & Hove Bus Times" for visually impaired people. If you would like a copy please contact the Public Transport Team on 01273 292480 or email email@example.com.