Older person's bus pass

Starting in April 2018 the Concessionary Travel & Blue Badge Counter service and phone lines will close at 3pm on Wednesdays.

You can still drop off or pick up any application forms via the Customer Service Centre.  

Our full opening times can be seen on the parking permit centre webpage

Tuesday 14 August 2018 

There is currently a technical issue with people using mobile devices to apply online. 

Customers are advised to use a desktop PC or a laptop.

• Apply for a new pass online
• Apply for a new pass by post ( PDF 110.42 KB) Download and post the application form to us
• Renew your older person's bus pass Renew your pass online now
• Change your details Let us know if you've moved house or changed your contact details
• Bus Pass Replacement Form Online Please use this form if your pass has been lost or stolen

Frequently asked questions 

When am I eligible for an older person's bus pass?

You're eligible for an older person's bus pass when you reach the female state pension age, whether you’re a man or a woman. Find out when you're eligible for an older person's bus pass.

Where and when can I use my bus pass?

Location	Weekdays	Weekends and Bank Holidays
Brighton & Hove	9am to 3.59am	All day
England	9.30am to 11pm	All day

 

Night service	Days
N1, N2, N5, N12 and N14	Monday to Saturday
N7 and N25	Monday to Sunday
N29 and N40	Saturday only

You can’t use your bus pass on scheduled coach services or outside of England.

What should I do if I lose or damage my bus pass?

• If you think the pass is lost or the pass is damaged please call 01273 291924. You can order a replacement from us for £10.

What should I do if my bus pass is stolen?

• You can request a replacement bus pass if you have a crime reference number
• You’ll be charged £10 for a replacement bus pass

What should I do if my bus pass is damaged?

• If the pass is damaged you can order a replacement from us by calling 01273 291924.

Conditions of use

• Your bus pass is for your personal use only. It must not be used by any other person
• The pass is void if altered or defaced
• The pass is void after the expiry date
• You must show your pass to the driver when boarding the bus and to any inspectors who may ask to see it
• Spot checks to ensure that the pass is only being used by the pass holder will take place
• You must follow the bus operators conditions of carriage.

Older People's Council

The Older People's Council serve older people in Brighton & Hove. They work to ensure that all older people in the city are treated with respect and dignity and have access to services, support and opportunity to lead a fulfilling life. You can register to receive updates from them on their website.