Information on Hackney Carriages and private hire taxis
Brighton & Hove's white and aqua taxis, known as Hackney Carriages, are available at taxi ranks. You can also hail them in the street or book them by telephoning an operator.
Private hire cars, including app based operators, can only be booked through an operator. They cannot wait at taxi ranks and should not stop and pick you up if you hail them.
All Brighton & Hove Hackney Carriage taxis, private hire cars and their drivers and operators are licensed by the council annually. Vehicles are subject to age limits and mechanical tests. Drivers undergo periodic police, DVLA and medical checks.
Please beware of any car which stops to pick you up if it's not a licensed taxi or you have not made a booking.
View or download our taxi leaflet (PDF 362KB) for more information.
OLA - application for an operator's licence
A hearing to determine OLA's application for an operator licence to operate in Brighton & Hove will take place on:
- Monday 13th May at 10am
- Hove Town Hall (room G91)
It will be a hearing in public of the Licensing (Non Licensing Act 2003) sub-committee, known as the Licensing Panel.
If you're having trouble accessing the application document, please email email@example.com for assistance.
You can express written representations - either in support or opposition to the application from 25 March until 11.59pm on 21 April 2019. The representations will be sent to the applicant for consideration and members of the licensing panel.
At the hearing, the panel will consider all written representations submitted within the timescale and will hear from the applicant.
You can send your written representation by:
- email: firstname.lastname@example.org or
- post: Hackney Carriage Office, Hove Town Hall, Hove, BN3 3BQ
Taxi public register
As a licensing authority Brighton & Hove City Council is required to maintain a taxi public register giving certain details of the current hackney carriage and private hire drivers', vehicles and operator licences it has issued.
Customer & Driver Charter
Both the customer and driver are expected to be treated with dignity and respect at all times and not to engage in any discriminatory behaviour and to comply with the law. Unsafe or inappropriate behaviour by the passenger/customer or the taxi driver is unacceptable. This conduct may put either of you at risk and could offend, harm or result in the matter being reported to the police or other actions being taken.
Report a problem
If you have a problem with a Brighton & Hove licensed taxi or private hire car, you can make a complaint to our Hackney Carriage office.
Our enforcement powers are limited to the operators, vehicles and drivers that we license. If a taxi or private hire vehicle is licensed by another council, they must carry out any necessary enforcement action.
You can view or download our Blue Handbook (PDF 1.08MB) which provides guidance for Hackney Carriage and private hire drivers, vehicles and operators.
Hackney Carriage taxis
Brighton & Hove's licensed Hackney Carriage taxis are usually either a London type vehicle or saloon car with a large roof sign with the words 'TAXI' and 'FOR HIRE' on the front. Both types of vehicle have the council's logo and the words 'Licensed TAXI' on the front doors as well as the licence number on the rear doors. A plate on the back of the taxi gives its licence number and drivers must display a council issued badge in the taxi. These are the only vehicles allowed at taxi ranks or to pick you up if you hail them in the street.
The taxi fares are set by the council.
We also have a Hackney Carriage Accessibility Policy (PDF 123KB)
Brighton & Hove licensed private hire cars
Brighton & Hove licensed private hire cars are look different to the Hackney Carriage style taxis. They will have doors signs which say 'PRIVATE HIRE', 'PRIOR BOOKING ONLY' and usually advertise a telephone number that you can call. The vehicle will have a green plate on the back with its licence number. The driver must display a council issued driver badge in the car.
It's legal to order a taxi from anywhere in England and Wales. Each council will have their own licensing terms and checks.
Private hire cars must not wait for passengers at taxi ranks or be hailed in the streets. Be wary if one stops for you if you have not booked it, it may not be insured to carry you.
Private hire cars usually charge the same fares as Hackney Carriages. Please check the rates before starting your journey.
All Brighton & Hove private hire and Hackney Carriage drivers licensed by Brighton & Hove City Council operate under the same licences and the same guidelines contained in the Blue Book, whichever company they drive for. All Brighton & Hove licensed drivers undergo the same background checks.
The council sets the fares for taxis but private hire cars usually charge the same rate. A fare card giving details of the charges should be displayed inside each vehicle and a taximeter automatically calculates the fare.
The minimum taxi fare set by the council is £2.80 and it rises in 20p increments according to how far you travel. As a guide to what your journey may cost, the first mile will be £4.60 and each subsequent mile will be £2.20. Vehicles carrying five to eight passengers are able to charge a higher fare approximately to 1.5 times the normal fare. There are additional charges at night, on Sundays, on Public and Bank Holidays, at Christmas and the New Year, for extra passengers above four and for telephone pre-bookings.
All the details are on the fare card in the vehicle. The last fare increase was in March 2015.
Download a copy of the most recent fare card Fare card March 2015 (PDF 73KB)
Go back to our main taxi page for more information.