Coronavirus & Bus Service Changes 

Bus operators will be making changes to services during the current emergency.

Please go to bus company websites for the latest information:

Bus times, schemes and travel fares

Concessionary travel

Service Update: Wednesday 8 April 2020

Due to the current situation relating to the Covid-19 pandemic, the council is having to reduce or stop services.

We aim to continue to issue Blue Badges and Bus Passes, however this may not be possible, as swiftly as we would like, as council staff are having to prioritise essential services.  Please accept our apologies for the inconvenience, we hope to return to usual service standards as soon as possible.

If you apply by post there may be a delay in processing your application as we are reducing staff time in the office.

Please apply online when possible or email us a scanned copy of your application.

The customer service counter is closed. 

You can still:

Phone 01273 296 270 - if you leave a voicemail, a member of staff will phone you back
Use the parking section of the website

All blue badges and bus passes that are due to expire in May and June will automatically be renewed and sent to customers. 

Accessibility for passengers with a disability

Bus companies operating in and around the city

Get involved

Contact us

Contact the Public Transport team at