Visitor Permits

Please Note: From 6 August 2019 The Parking permit centre will close at 1pm on Tuesdays

If you live in a controlled parking zone in the city, you can buy visitor parking permits which your visitors can use.

With a visitor parking permit your guests can park in permit bays or shared-use parking bays in the zone where you live.

 

  • sign up for an account with us as part of the application
  • be a resident of Brighton & Hove, over the age of 17
  • provide two recent proofs of address dated within the last three months. You can scan copies or take photos.

​​It will take up to five working days for us to send the visitor parking permit scratch cards out to you. If you need them sooner, you can get them in person at the parking permit centre at Hove Town Hall. Please remember to take your proofs of address with you.


How do I book previously purchased virtual visitor permits for zones I, K, S, V, Y, Z?

From 27 May 2019, customers in zones I, K, S, V, Y, Z and the new extension of zone F will no longer be able to purchase virtual visitor permits. Unfortunately, the online parking permit system has been subject to a number of issues beyond our control which have become increasingly frustrating for our customers using the system. We are confident that we can offer a better customer service if we shut this system down

If you have previously purchased virtual visitor permits then you can continue to activate these until July. Please note that any visitor permit credits not used by Friday 5 July will be sent out to you in the post as scratch card permits. You’ll have these before the online permit system closes.

To activate your virtual visitor permits, you need to login to your online permit account at and go to 'Visitor parking' in the left-hand side menu.

There is a link at the top of 'Visitor parking' screen which takes you to a booking screen. You'll need to know your visitor's vehicle registration number and the date they are going to arrive. Once the booking has been confirmed you'll receive an email with all the booking details.

You don't need to display anything in your vehicle but enforcement officers will be able to see a record of your visitor permits once you've booked them.

​​Pricing and permit allocations

The amount of visitor permits you can buy depends on which zone you live in:

Zone Amount allowed Cost
L, W and S 100 £2.20
Y and Z 25 £4.50
M 50 £4.50
B and D 50 £2.60
All other zones 50 £3.50

 

 

 

 

How to use a visitor permit scratch card

Frequently asked questions

How do I apply and how do I get more?

To ensure we only issue visitor permits to Brighton & Hove residents, you will need to provide two proofs of address dated within three months of your application.

 If you're visiting the customer service centre or applying by post, then:

  • please complete the repeat request for visitor permits application form if you've bought permits for your address before;
  • otherwise please print and complete this application form.

You'll need to return your completed application to us along with two proofs of address, dated within three months.

Please send in copies of the documents. Do not send us originals.

How long do the permits last for?

The permits are valid for a minimum of 12 months. Every resident is entitled to a yearly allocation, which are valid as stated on each scratchcard. Permits cannot be used after the expiry date printed on them and cannot be refunded.

The permit allows parking for one calendar day.

What do I do if I move address?

If you have moved address you should let the council know immediately. You'll need to provide us with proof of your new address. If you still have valid permits for your old address, we may be able to swap them for permits valid within your new parking zone.

We only issue refunds for visitor permits if you are moving outside of the Controlled Parking Zone and your permits are still valid. To qualify, you must be moving to an area that does not have permit bays.

I have expired permits, what do I do?

Visitor permits are non-transferable and non-refundable. Expired permits cannot be used. Please ensure you do not buy more than you need.

Can I have more visitor permits once I have used my allocation?

We do not issue more permits than you are allowed except in extreme circumstances, such as a serious illness.

If you think that you should have more permits and there are mitigating circumstances please e-mail parking@brighton-hove.gov.uk.

I have received a Penalty Charge Notice when using a visitor permit what do I do?

You should check that you have used the permit in accordance with the conditions of use.

You should decide whether to:

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