If you are moving address or no longer require your permit, you may be eligible for a refund.

If you have moved to a different address, you can fill in our online form to tell us. 

Please include the following information:

  • permit number - this can be found on the bottom left corner of your permit
  • full name
  • full old address and full new address
  • phone number

We will respond to you with further information within 5 working days.

If you have moved to a parking zone with a waiting list please see our waiting list information.

Change of name

If you've changed your name please use our online for to contact us