Parking Permit centre 

The Parking Permit centre at Hove Town Hall is closed.

If you have moved your permit to MyAccount (the new online permit system), you can tell us you've changed your vehicle online in MyAccount.

If you have not moved your permit to MyAccount, you'll need to fill in a change of vehicle form and send the form in an online message.

Or post it to:

Parking Customer Services
Hove Town Hall
Norton Road
Hove
BN3 3BQ

What to do if you can’t access the internet

If you cannot access the internet we will help you over the phone.

You may need to take extra steps after the phone call to complete the required changes, like providing proof of the current permit, proof of address or vehicle documents by post.

The parking services phone line is open to support you if you're not able to access our service through the website and online forms. Officers answering these calls will only be able to help you complete online forms.

If you need help, you can phone 01273 296 622 and select option 3. Our phone lines are open 9am to 1:30pm Monday to Friday, excluding bank holidays.

The average wait time on this line is over 30 minutes.

Temporary change of vehicle

You can use MyAccount to temporarily change your vehicle details. If you do not have a MyAccount, phone 01273 296 622.

You will need to tell us your:

  • permit number, which is on the bottom left corner of your permit
  • full name
  • phone number
  • temporary vehicle details, including vehicle registration mark, make, model and colour

We'll then tell you what you need to do next.