Help with the review of your homeless application

This page has advice about asking for a review of your homeless application. You might find it helpful to read this advice before asking for a review.

You can also download and print a paper homeless application review form (PDF 826KB).

You can write to us to request a review or return a paper form to : Review officer, Housing Needs section, Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

What decisions can I ask to be reviewed?

You might want a review for several different reasons. This can be based on the decision, or the duties owed to you.

You can seek a review if you think that you:

  • are eligible for help, but have been told you aren’t
  • are homeless, but you have been told you aren’t
  • are a priority need, but have been told you aren’t
  • didn’t make yourself homeless, but you have been told you are ‘intentionally homeless’
  • have a local connection, but we are thinking about referring you to another council
  • you have been referred to another council, but you don’t think you should have been
  • haven’t  been given housing that suits your needs
  • should still be being helped, but we’ve told you our housing duties to you have ended.

When can I ask for a review?

You must ask for your review within 21 days of us telling you about the decision. After 21 days you have no right to a review, but we can consider a late appeal it if there is a good reason why it is late.

How long will it take?

The law says most reviews should be done within eight weeks. Referrals to other local councils can take longer. If it is going to take longer than eight weeks everyone must agree to an extension.

Do I need help with a review?

An independent legal or specialist housing adviser can help you with your review. You may want to ask for your review first, and then seek help, to make sure you are within the time limit. Your decision letter, or homeless persons officer will have details on how to get help, or you can ask in the Brighton Customer Service Centre.

You may want to tell us more about your situation. This could be letter from your doctor, social worker or other professionals.

Will I still be housed?

We do not have to house you while the review is being carried out. We may provide housing in certain cases. This is most likely to be where your decision was made wrongly or you would be at risk by not being housed.

Who will do the review?

One of our review officers will make a new decision on your case. They are independent of the original decision, and experienced in housing law.

You can contact the review officers by:

  • email –
  • post - Review officer, Housing Needs section, Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

You can make an appointment to see a review officer in the Brighton Customer Service Centre.

What happens next?

We will send you a letter within three working days so you know we’ve had the request. This letter will explain the process of the review. If you don’t have an address, this letter (and any others about the review) will be kept in the Brighton Customer Service Centre for you.

The review officer will check to make sure that we made the right decision. They will also check there have been no changes in your situation which could affect the duties that we owe you.

What if I think the review is still wrong?

If you still think the decision is wrong, you make a County Court Appeal (covered in Section 204 of the Housing Act 1996). You must apply to the County Court within 21 days of being notified of the review decision. This appeal must be made on a point of law. If possible, you should get legal advice.

What laws are reviews based on?

Section 202 of Part 7 of the Housing Act 1996 (Amended in 2002) deals with reviews of homelessness decisions. The procedure for reviews are in Statutory Instrument 1999 No. 71. You can find copies of these in your local library and housing advisers and solicitors keep copies.