Tenant & resident satisfaction surveys

Brighton & Hove City Council carries out a survey of tenants and residents (STAR) to check satisfaction levels with the housing service every two years.

The 2016 survey was carried out between June and July 2016. Questionnaires were sent to a randomly selected sample of 3,000 tenants and we received 829 responses. You can read the full results report below.

The previous STAR survey was carried out in 2014 - read the report below.