A recharge is for repair or clearance work done by the council to your property for which you are responsible. If we need to do this, you will be charged for the cost of the work.

Your tenancy agreement states that you must keep your home clean, tidy and in a good state of repair. You must pay us the cost of repairing any damage you cause to the property and fittings.

If you leave your home, garden or garage in a state of disrepair or leave behind any belongings or rubbish, we will carry out the work required and charge you for it. 

What will be recharged?

Unauthorised alterations/DIY
You must have written permission before starting any alterations or improvements to your home (apart from decorating). It is important to check with the Housing Customer Services team before you move to find out if you are expected to leave any alterations or improvements in place or whether you are expected to return the property to its original condition. If the council has to do any work as a result of alterations that you have done, the cost will be recharged to you.

Moving out
When you end your tenancy, your re-housing officer will explain your responsibilities and what you must do to avoid being recharged. This includes:

  • handing back all keys to the property on the agreed date
  • leaving the property (and garden if you have one) clear of all goods and belongings, including floor coverings and white goods such as fridges and washing machines
  • ensuring that the property (and garden) is clean and clear of rubbish
  • ensuring that the property is in a good state of repair

The council will recharge you for the cost of clearing the property of any rubbish or belongings you leave behind. The council will also recharge you for any repairs needed which are your responsibility.

Emergency repairs
If emergency repairs are necessary due to deliberate damage, vandalism, neglect or botched DIY, by any members of your household or your visitors, or any damage caused by pets, the council will carry out the repair and recharge you.

The garage tenancy agreement states that a garage must only be used for the storage of a motor vehicle. The cost of any clearance works needed for a garage and any repairs necessary due to misuse will be recharged.

Legal Action

If necessary, legal action will be taken to recover recharge debts. You will be warned before any legal action is taken. This will involve an application to the County Court for a County Court Money Judgement. This will affect your credit rating and your ability to take out loans and enter into hire purchase agreements.

Your ability to transfer or exchange to alternative accommodation may also be affected by identified recharges and/or outstanding recharge debts. You may not be able to complete on the purchase of your home, under your 'Right to Buy', until all housing debts have been cleared.

Tips on how you can avoid being recharged

  • report repairs and keep your property in a good state of repair
  • know your responsibilities as explained in the Repairs & improvements handbook [PDF 906Kb]
  • seek written permission from your housing officer before making any alterations
  • clean and clear your property before leaving

For more information about recharges, please contact the Housing Customer Services team.