Get help if you're worried about losing your home or are homeless
Find information and advice to help you if you are worried about losing your home or homeless.
What to do if you are worried about losing your home
Our aim is to help you stay in your home. If it isn't possible for you to stay in your current home, we may be able to help you find somewhere else to live.
This website has lots of advice and information to help you if you are worried about losing your home. If you can't find what you need to resolve your housing issue get in touch with our Housing Advice team as soon as possible.
How we can help
There are many ways we can help you if you are homeless or at risk of homelessness.
Help in the event of an emergency
If a flood, fire or another emergency has effected your property and you do not have anywhere to stay, please speak to your landlord, letting agent or insurance provider to see whether they are able to provide you with interim accommodation.
If you are a Council Tenant, please contact Housing Customer Services on 01273 293 030.
If you are in a Housing Association, please contact your provider directly.
If you are renting or an owner-occupier and your landlord, letting agent or insurance provider is unable unable to help, please call our Housing Advice Team on 01273 294 400 and select Option 1.
If you are over 26 years old
If you are 26 years old or over and are homeless or at risk of homelessness you can contact our Housing Advice service.
- Phone 01273 294 400 followed by Option 1.
Our phone lines are open Monday to Friday, 9:30am to 1:30pm. If you phone out of hours you will be redirected to our service provider Carelink. Carelink will make a record of your call and pass it on to a Housing Officer who will get in touch with you.
- Contact us to arrange a face-to-face appointment at Bartholomew House, Bartholomew Square, Brighton, BN1 1JE.
If you visit without an appointment, we may not be able to see you on the same day however you will have the option of making an appointment instead of waiting.
What information we'll need from you
To be able to provide you with personalised housing advice, we will require further information and documentation from you to be able to assess your housing situation. This can include
- identification
- proof of eligibility
- financial documents
- National Insurance number
- any eviction notices
If you are under 26 years old
If you are under 26 years old and are homeless or at risk of homelessness, you need to contact the YMCA Downslink Group at the Youth Advice Centre (YAC).
- Phone 01273 624432
- Send an email to yacbrightonhousingadvice@ymcadlg.org
- Visit 11 St. George's Place, Brighton, BN1 4GB
- For more information about what help is available visit the YMCA website.
More housing help and advice
The following links can provide you with advice to help prevent you from becoming homeless.
Help with rental costs
Get help and advice if you're having trouble paying your rent or other bills for private housing.
Apply for a discretionary payment
Private renting advice
Help with deposit and rent in advance
Legal advice
Specialised advice
Advice for victims of domestic abuse
Advice for migrants, asylum seekers and refugees