Frequently asked questions about homemove

Homemove logo

homemove is the choice based lettings scheme for Brighton & Hove. Follow the links below for the answers to the most frequently asked questions about the scheme.

For more information, please call the homemove team on (01273) 294400 or e-mail on

What is choice based lettings?

Choice based lettings gives people more choice about where they live. Rather than the council allocating properties, the choice based lettings scheme allows tenants and new housing applicants to bid for the properties they are interested in. All available properties are advertised on the homemove website and in personalised property lists. People looking to move are put into one of four 'priority bands' according to their housing need.

How do I get on to the scheme?

If you have applied for our housing register as a homeseeker or transfer applicant, you automatically become a member of the scheme. You can apply to be a member at any time by filling in our housing application form.

Once you have sent us all the information we ask for we will write to you with your registration date and number, your banding and reason for it. For further information, please see our applying for council housing page

What are the bands?

People are placed into one of four bands that show their priority for housing.

  • Band A is for households with an urgent need to move
  • Band B is for households with a high priority to move
  • Band C is for households with an identified housing need
  • Band D is for households with no other housing need but interested in affordable social housing and key workers

How will the bands affect my housing application?

All applicants are now assessed using the banding system. When we write to you to tell you what band you are in, we will give you the reason for it. If you don’t agree with the banding you are given, you can appeal in writing but, before you do, please make sure that you have understood all of the information we have given you.

How are homes allocated under homemove?

Every two weeks we advertise all the available empty properties coming up on the homemove website and in personalised property lists. The property advert will tell you all about the property, for example how many bedrooms, what the rent is, whether it is housing association property and whether any restrictions apply.

You can bid for the properties you are interested in and eligible for. All the bids for a property are recorded in priority order by band and time on the register. Once the time for bidding is closed, we contact those at the top of the shortlist to offer the property. You can make bids via the homemove website, by telephone, by text message or by posting a special voucher.

What type of property can I bid for?

You can bid for any type of property but the council will normally advertise property based on the following criteria:

  • property size - the property advert includes how many bedrooms the property has and a minimum/maximum number of people in the household that can apply
  • adapted properties and those with a mobility code may be reserved for people with a matching requirement or need
  • ground floor accommodation may be offered only to those people who have an agreed need for such properties
  • sheltered accommodation is only  available only for people who meet the age requirements

How many bids can I make?

You can bid for up to three properties in every fortnightly cycle. 

Once I've made a bid can I change my mind?

Yes - you can change or withdraw your bid and can choose to refuse the offer if you want to. You are not penalised for refusing an offer and can bid again as soon as you are ready.

How do I know if my bid is successful?

If you are offered a property, we will contact you to make an arrangement for you to view it as soon as possible. You can decide to accept or refuse the offer when you view the property or within 24 hours of viewing – no longer. We can make arrangements if you have any special needs or requirements.

We will not write to you if your bid is not successful but we publish feedback about the number of bids we had for each property and what band the successful bidder was in on the homemove website.

I'm homeless - can I still choose a home through choice based lettings?

Yes - if your temporary accommodation is coming to an end or there are other special circumstances.

Can I still bid if I have rent arrears on my council or housing association tenancy?

You can bid for properties you are eligible for but we will not normally make an offer of accommodation to a transfer applicant in rent arrears. If you want to move, it is important that you keep your rent payments up to date.