Citywide Resident Groups

​Resident-led groups get together to change the way services are run, and make sure the voices of tenants and leaseholders are heard.

If you're interested in getting involved in any of these groups, or would like copies of their minutes, you can get in touch with the named officer, call the Resident Involvement Team on 01273 294651 or email

For upcoming meetings, check the Resident Involvement meetings diary.

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Service Improvement Groups

Citywide interest groups

Service Improvement Groups

The Service Improvement Groups are a new way for tenants and leaseholders to get involved in how housing services are run.

If you would like to join any of these groups we would be delighted to hear from you. Contact the Resident Involvement Team for more information on 01273 294651 or email us at

All the groups are resident-led. This means residents set their own goals and priorities. Read on for a description of the groups and a summary of the current projects they are focussing on.


From empty homes, to settled tenants this group looks at the issues that directly affect your home and building.

Home Group can

  • Partnership Core Group Report, fencing discussed
  • Resident Inspectors; Lettable Standard and involving all stakeholders
  • EDB Panel update and upcoming long term EDB Review
  • Insulation & Energy Strategy next steps; check Energy performance of current and begin planning for future measures
  • Resident engagement on options for future delivery of Repairs and Maintenance; questionnaire plan, including workshops with residents across different affected tenure and timeline towards decision making
  • Clarifying purpose of the Home Resident Action Plan


Chair: Carl Boardman

Vice Chair: Eddie Cope

Officer: Hannah Barker - 01273 296639 or

Latest meeting actions - 4 December 2018

  • Reports from Core Partnership Group, Resident Inspectors and EDB Panel
  • Southern Gas Networks works, including pipes across blocks in City
  • Environmental Improvements project updates plus discusssion on crossovers between Home and other Service Improvement Groups
  • Scope of Home Group plus Aims and Objectives clarification
  • Windows assesment of condition program in Hollingdean and Bates Estate
  • Procurement for Housing Repairs, Planned Maintenance and Capital Workscontract update
  • Fire Safety update, specifically sprinkler systems
  • Elections of five Core Partnership Group resident representatives

Tenancy & Neighbourhood

Looking at problems on estate grounds and gardens. Sorting out cleaning issues and developing growing projects. Building and strengthening communities. Helping create communities where people respect each other.

Tenancy and Neighbourhood Service Improvement Group could:

  • Looks at making estates cleaner, safer and more pleasant places to live
  • Checks the grounds maintenance and estates inspections reviews
  • Find out how to combat fly tipping, run community clean up days and develop growing projects
  • Checks Housing’s response to nuisance and anti-social behavior
  • Looks at Housing’s support of isolated and vulnerable people


Latest meeting actions - 10 April 2018

  • Tribute to Ann Ewings and her contribution to the group.
  • Election of Vic Dodd as Vice Chair
  • Speaker Emily Kenward , founder of Time to Talk befriending charity.
  • Workshop planning  on Isolation & Loneliness started
  • Star Survey Satisfaction and presentation styles
  • Dates for future meetings: 22 May, 28 August, 27 November

Business & Value for Money

Making sure that your rent is spent in the best way possible.

Business & Value for Money Group could:

  • Contributed to feedback on the future Repairs Contract
  • Agreed draft publication to encourage involvement and promote transport options
  • Reviewed Welfare Reform quarterly report and document offering support to Universal Credit claimants
  • Agreed guest speakers for Citywide Conference breakout group 


 Latest meeting actions - 26 June 2018

  • Discussed value for money of the Resident Assessors group and their work
  • Planned interactive breakout group for 2018 Citywide Conference
  • Agreed content for leaflet to encourage transport sharing amongst residents


Involvement & Empowerment

Help us make involvement easy to join in and enjoyable for everyone.

Involvement & Empowerment Group could:

  • Helps develop policy, guidelines and best practise in resident involvement
  • Oversees the resident involvement budget and work of the resident involvement team
  • Oversees development of use of social media, the web, Facebook, text messaging, on-line and printed newsletter, posters etc
  • Assists in putting together and promoting the Citywide Conference
  • Sub group working on Homing In and tenant proofing publicity


 Latest meeting actions - 15 March 2018

  • Resident Involvement Budget update
  • Review of Learning Programme for Tenants and Leaseholders
  • Publishing new TRA Best Practise Handbook
  • Planning TRA How to make the most out of your group? Event
  • Planning next tenant-led Citywide Conference
  • Reviewing group's Terms of Reference
  • Designing group's Business Plan for next 12 months

Citywide interest groups

Citywide interest groups are groups of tenants and leaseholders who have banded together around a common interest to better serve residents across the city.

Leaseholder Action Group

The Leaseholder Action Group works to support and represent the needs of leaseholders in Brighton & Hove council blocks and buildings.

Latest minutes:

Please note the minutes are available on the website for a year after the date of the meeting. Minutes older than a year are available on request. by contacting Keely McDonald by either phone or email.


Senior Housing (Independent Community Living) Action Group

The aim of the group is to:

  • Work for and represent all those living in Brighton & Hove City Council sheltered accommodation
  • Work with council officers to promote tenants rights and improve sheltered housing schemes
  • Improve the environment and quality of life of residents of sheltered housing schemes.

The group aims to provide a valued and influential voice for sheltered housing tenants to promote their status as older people and enable their participation in the policies that affect them.

Senior Housing (Independent Community Living) Action Group is currently working predominantly to support the implementation of the suggestions of the recent Chartered Institute of Housing commissioned report. One particular priority is the allocations/lettings policy as a critical issue across schemes.

The group has produced its first newsletter which highlights some of its successes and they hope to produce more in the future, which will be made available on this page.  

Latest meeting actions - 12 June 2018

  • Report from Core Partnership Group, fencing discussion
  • Report from Resident Inspectors; empty property process and Leasehold involvement discussed
  • Report from EDB panel; update on EDB process review in progress 
  • Insulation and Energy strategy; next steps to plan +SHINE information
  • Overview of upcoming engagement around procurement for new housing repairs, planned maintenance and capital works contract


Tenant Disability Network

Set up by the Area Panels, and consisting of elected representatives for each area. The Tenant Disability Network (TDN) acts as a point of contact and support for tenants with disabilities across the city. The TDN produces a newsletter twice a year, get in touch if you would like to get a copy.


Find out more

Get in touch if you have any questions about how to get involved:

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