Feedback about council services

We want to know what you think about the service you receive so that we can build on our successes and make improvements where they are most needed. 

Your comments, compliments and complaints will be treated in the strictest confidence. If you do make a complaint your right to receive a good quality service will not be affected.

We're committed to meeting our customer promise  

• Send us a compliment about a council service Say thank you to a council service or member of staff 

• Find out about making a complaint How to report a problem or make a complaint about a council service

Complaints

If you're not happy with something the council has done, please contact the department involved right away.

If something has gone wrong it is often possible for the service to put things right quickly. Alternatively the service involved may be able to explain why we've followed a particular policy or procedure or done things a certain way.