Involving you and your child – how we used your feedback
Read our Local Offer Annual Report for 2017-18. It includes specific feedback received over the past year, outlines the action we have taken to address these points and also what is planned over the next twelve months.
Below are also some examples taken from our 2014-2015 report showing how we took the views and ideas of young people and parents and carers of children with a special educational need and/or disability to improve our services. The report showed how we worked together to develop the first phase of the Local Offer. This way of working is called co-production.
|What you said||What we did|
I can't find my organisation on the Local Offer. How do we get added to the Local Offer?
|Replied to explain that the B&H Local Offer does not have a directory structure and at the moment only has content about specific services that are funded/run by the LA/CCG or part funded by the LA/CCG. Consideration is being given to adding information of national specialist agencies on the Local Offer.|
|Great website , so nice to see a LA who openly gives info to SEN families||No email address given so unable to reply.|
What provision do you have for children who are designated as being "high functioning autistic spectrum condition"?
|Referred to Brighton and Hove Inclusion Support Service which includes the ASC support Team|
|I wondered whether it would be possible to list Family Fund’s sleep support hub, Tired Out, as a service on your Local Offer website.||Replied to explain that the B&H Local Offer does not have a directory structure and at the moment only has content about specific services that are funded/run by the LA/CCG or part funded by the LA/CCG. However, details added to Amaze’s information about sleep issues.|
|Hi I think that your website has outdated details for students and should be updated as soon as possible.||Could not identify which particular parts of the Local Offer info were out of date as the responder left no email address, however, reviewed the information available and made changes.|
|Request from post 16 training provider to update the information about them held on the Local Offer||Information updated.|
|Request from independent college to be added to the Local Offer as a S41 School.||Responded to say that details are included on the Local Offer on the list of section 41 providers and supplied to link to the page.|