Buy With Confidence
Rip offs, scams, cowboy tradesmen - consumers are right to be wary when buying goods or services. Where can you find a trader you can trust?
Thanks to an initiative by Brighton & Hove City Council's Trading Standards Service, the answer is to 'Buy With Confidence'. The Buy With Confidence Trader Approval Scheme has been launched to promote and support the good reliable tradesmen and retailers of Brighton & Hove, in return increasing consumer protection by providing an approved trader list.
Member companies have been independently checked by staff from the council's Trading Standards Service for compliance with the letter and the spirit of the law. Only if a business can pass stringent checks and have signed up to the 'Commitment by Business' can they display the partnership logo.
Limitations of the scheme
The approval of a business does not mean that Trading Standards and/or Brighton & Hove City Council can:
- Guarantee the financial stability of the business.
- Has individually checked the quality of any works, goods or services provided.
- Gives any guarantee or warranty as to the value for money of works, goods or services compared with a competitor, not that they will be satisfactory or fit for the purpose.
Consumers must therefore rely on their own assessment of suitability when choosing a supplier or service provider.
You can give us your views on how member businesses are performing. If you have had good service from a company not in our scheme, you can recommend them for membership.
Buy With Confidence application form and terms and conditions
|BWC Application Form.pdf (80 KB).pdf||76.59 KB|
|Terms and Conditions.pdf (78 KB).pdf||74.11 KB|
|DBS Check.pdf (64 KB).pdf||60.26 KB|
|Complaints Procedure.pdf (42 KB).pdf||38.14 KB|