Contact the business rates team

Contact us

  • Email:
  • Visit us: Brighton Customer Service Centre, Bartholomew House, Brighton, BN1 1JE (map). Open Monday to Friday 8.45am to 4.30pm (except public holidays). We accept cheques and payments by debit card and credit card, but we cannot accept cash payments.
  • Telephone: 01273 291981. Available between 8.30am and 5.00pm from Monday to Friday (except public holidays)
  • Post: Business Rates, Brighton & Hove City Council, PO Box 2929, Brighton, BN1 1PS   
  • More contact details for the business rates team

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Comments and complaints

We want to know what you think about the service you receive so that we can build on our successes and make improvements where they are most needed.

Your comments and complaints will be treated in the strictest confidence. If you do make a complaint, your right to receive a good quality service will not be affected.

You can get a complaint form from any of our offices or fill in our online complaint form. We will acknowledge receipt of your comment or complaint within two working days and will aim to phone or write to you with a full reply within ten working days. This is stage one of the council's complaints procedure.