Food standards complaint or query privacy notice

The council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO).

Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.

Purposes and lawful basis of processing

We are collecting your data to respond to your complaint or query in relation to food standards. If necessary, your information may be used to support any investigations and may result in being used in legal action.

Our lawful basis for collecting and processing your personal data is under legal obligation, specifically within the Food Safety Act 1990.

Sometimes it is necessary to process special category data and our lawful basis for doing so is substantial public interest, specifically the Data Protection Act 2018 Schedule 1, Part 2, Paragraph 12 ‘regulatory requirements relating to unlawful acts and dishonesty etc.’.

Who we will share your data with

Your data may be shared internally with other regulatory service teams and legal services.

Your data may be shared externally with other trading standards authorities, government departments, Police and brand holders and their representatives.

How long we will hold your data (retention)

If your complaint or query is about a food business, your information will be kept for the life of the business plus 6 years. If there is no further action from your complaint or query, then it’s kept for one year from the date of contact.

Transferring data outside the European Economic Area

Your information is not processed outside of the European Economic Area.

Your information rights

Under GDPR you have certain rights concerning your information.

For further information on your rights visit our website.

How to get advice or make a complaint

Data protection contacts

If you wish to discuss any of your data protection rights, you can contact the Data Protection Team on 01273 295959 or by email at data.protection@brighton-hove.gov.uk

Contact the council's Data Protection Officer 

Whilst we would prefer that you contact us first with any concerns that you might have, you can also contact the Information Commissioner’s Office. The ICO is the national regulator with responsibility for ensuring compliance with data protection.

Information Commissioner’s Office

You also have the right to lodge a complaint with a supervisory authority. Contact details for the ICO is stated below:

You can contact the ICO:

  • on their website
  • by telephone: 0303 123 1113
  • by post: Wycliffe House, Water Ln, Wilmslow SK9 5AF

This Privacy Notice will be subject to review when there is a change.