Food safety complaint or query privacy notice

The council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO)

Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.

Purposes & lawful basis of processing

We are collecting your data for the purpose of responding to your complaint or query in relation to food safety and/or food standards matters. If necessary, your information may be used to support any investigations and may result in being used in legal action taken against a food business operator or individual.  

Our lawful basis for processing data is due to our legal obligations under the Food Safety Act 1990.

Sometimes it is necessary to process special category data and our lawful basis for doing so is Substantial Public Interest, specifically working within the Data Protection Act (2018), Schedule 1, Part 2, Paragraph 12, Regulatory requirements relating to unlawful acts and dishonesty etc.

Who we will share your data with

Your data may be shared internally with Legal Services. We may also share your information externally with other local authorities, the courts and produce manufacturers.

How long we will hold your data (retention)

We will hold your data for six years after the relevant business has closed.

Transferring data outside the European Economic Area

Your information is not processed outside of the European Economic Area.

How to get advice or make a complaint

Data protection contacts

If you wish to discuss any of your data protection rights, you can contact the Data Protection Team on 01273 295959 or by email at data.protection@brighton-hove.gov.uk

Contact the council's Data Protection Officer 

Whilst we would prefer that you contact us first with any concerns that you might have, you can also contact the Information Commissioner’s Office. The ICO is the national regulator with responsibility for ensuring compliance with data protection.

Information Commissioner’s Office

You also have the right to lodge a complaint with a supervisory authority. Contact details for the ICO is stated below:

You can contact the ICO:

  • on their website
  • by telephone: 0303 123 1113
  • by post: Wycliffe House, Water Ln, Wilmslow SK9 5AF

This Privacy Notice will be subject to review when there is a change.