Community Safety complaints or query privacy notice

The Council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO)

Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.

Purposes and lawful basis of processing

We are collecting your data for the purpose of responding to your complaint or query in relation to community safety matters. Information collected may be used to inform our decision as to what action is necessary, including possible restorative intervention or enforcement action. Contact details may be used for communication purposes in relation to the matter.    

The council has a duty under the Crime and Disorder Act 1998 to do all that is reasonable to prevent and reduce crime and disorder in the area, therefore we have a legal obligation to process personal data.  

Our lawful basis for processing special category data is for reasons of substantial public interest, specifically the Data Protection Act (2018), Schedule 1, Part 2, Paragraph 6 ‘statutory etc. and government purposes’.

Who we will share your data with

Your data may be shared internally with Revenues and Benefits, Children’s Services. Adult Social Care, Housing, Environmental Health, City Parks, Seafront Office, Highways and Legal services.

We may also share your data externally with the Police, Probation Services, Sussex Partnerships, Charities, Third Sector, Brighton Crime Reduction Partners, National Health Service, Other Local Authorities, East Sussex Fire and Rescue and Private Landlords.

How long we will hold your data (retention)

We will hold your data for six years from close of case. If there is data relating to a child, we will hold your data until the child is 18 plus six years.

Transferring data outside the European Economic Area

Your information is not processed outside of the European Economic Area.

Your information rights

Under GDPR you have certain rights concerning your information.

For further information on your rights visit our website.

How to get advice or make a complaint

Data protection contacts

If you wish to discuss any of your data protection rights, you can contact the Data Protection Team on 01273 295959 or by email at data.protection@brighton-hove.gov.uk

Contact the council's Data Protection Officer 

Whilst we would prefer that you contact us first with any concerns that you might have, you can also contact the Information Commissioner’s Office. The ICO is the national regulator with responsibility for ensuring compliance with data protection.

Information Commissioner’s Office

You also have the right to lodge a complaint with a supervisory authority. Contact details for the ICO is stated below:

You can contact the ICO:

  • on their website
  • by telephone: 0303 123 1113
  • by post: Wycliffe House, Water Ln, Wilmslow SK9 5AF

This Privacy Notice will be subject to review when there is a change.