Some users may experience intermittent issues signing into our MyAccount service. This is due to high demand following the issuing of new Council Tax bills for the 2026/27 financial year. If you do experience any issues signing in, try again later. Sorry for any inconvenience.
Contact parking services
Use this form to get in contact with our parking team.
You can contact us about:
- bus lanes
- bus passes - concessionary travel pass
- Blue Badges
- disabled parking bays
- electric vehicles
- highways search
- parking bay suspension
- faults with a parking machine - only for Lanes, Regency Square, Trafalgar Street and London Road car parks
- parking signs and lines
- penalty charge notices
- parking permits
- refunds for parking permits and tickets
- parking enforcement
- any other parking queries
We process, analyse and use your data in a range of ways to better understand what our customers need and to improve the way in which the council delivers your services.
Find more information about how we use your data in our privacy and data notice.