Contact us

Bridleways

Service description

Cityparks division works to protect, maintain and enhance Brighton & Hove's rights of way.

Contact

Email: cityparks@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Cityparks Team, Stanmer Nursery Office, Stanmer Park, Lewes Road, Brighton, BN1 9SE

Opening times

Monday to Friday, 8.30am-5pm

Brighton Centre

Contact

Email: brightoncentre@brighton-hove.gov.uk
Phone: 01273 290 131
Address: Kings Road, Brighton, BN1 2GR

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

According to events.

Box office: 0844 847 1515

Website: www.brightoncentre.co.uk

Brighton Museum & Art Gallery

Service description

Brighton Museum & Art Gallery has been transformed by a £10 million redevelopment. Facilities include: the museum entrance in the Royal Pavilion gardens with a spacious foyer and shop; improved disabled access; new education facilities with an art room and a dedicated education pavilion.

Dynamic and innovative new galleries provide greatly improved access to the museum's nationally and locally important collections. There is a regular programme of temporary exhibitions and displays and enhanced education facilities. Gift shop. Balcony Café. Passenger lift. Baby changing facilities.

Contact

Email: visitor.services@brighton-hove.gov.uk
Phone: 03000 290 900
Address: Royal Pavilion Gardens, Brighton, BN1 1EE

Equal access

Disabled Access
Disabled Toilet

Opening times

Tuesday to Sunday 10am to 5pm
Closed Monday (except public holidays)
Closed 24-26 December
Closed 1 January

Building control

Service description

To ensure that all building work complies with building regulations and other allied legislation.

Contact

Email: building.control@brighton-hove.gov.uk
Phone:01273 29 20 50
Address: First Floor, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9.30am to 5pm

Building control

Dangerous Structures

Building materials & plant

Service description

Items placed on the Public Highway by shopkeepers and contractors are monitored by the Street Licensing Unit.

Contact

Email: street.licensing@brighton-hove.gov.uk
Phone: 01273 292 071

A licence is needed before you place building materials or plant on the public highway.

Related forms

Bullying in schools information for parents and carers

Bullying in schools

Service description

Bullying is behaviour by an individual or a group, usually repeated over time, that intentionally hurts another individual or group either physically or emotionally.

Schools are required by law to have steps in place to address bullying. These steps are usually outlined in the form of an anti-bullying policy.

Our web pages have information about where to go and who to contact for support.

Help with bullying at school for children and young people

Bus passes

The Blue Badge & Concessionary Travel team provide the administration and provision of taxi vouchers and bus passes on age or disability grounds.

If you have any queries relating to Key Cards, bus fares and bus passes which aren’t issued on age or disability grounds, you will need to contact the bus company.

If you require a bus pass for school transport, you will need to contact the School Transport team. You can phone 01273 293 501, or send an email to HometoSchoolTransport@brighton-hove.gov.uk.

We offer a range of online services and information webpages that could be useful for you.

You can access online services here:

How to apply for an older person’s bus pass and FAQ

How to apply for a disabled person’s bus pass and FAQ

Taxi Vouchers

If you have used our online services and can't find the answer you’re looking for, then send an email to buspasses@brighton-hove.gov.uk or phone 01273 291 924.

We are running a voicemail telephone service. If you leave a message with your name, number, and query, we will call you back within two working days.

Our working hours are Monday to Friday, 9am-5pm.

Our counter service remains closed.

Due to high levels of home working staff, you should apply online. Any applications sent by post may take longer to be processed. If you need to post documents to us these can be sent to:

Blue Badge and Concessionary Travel Team
Hove Town Hall
Norton Road
Hove
BN3 3BQ

Bus shelters

Service description

Provision of passenger shelters at bus stops, and ensuring they are maintained under the council's contract with Clear Channel. The council is continually working to improve access at bus stops, to make it easy for everyone to use the buses - and passenger shelters while waiting for them.

Contact

Email: transport.projects@brighton-hove.gov.uk
Phone: 01273 292 480
Address: Hove Town Hall, Norton Road, Hove, BN3 4AH

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Buses

Travel, transport and road safety

Business rates - moving out of the area

Business awards

Service description

The Brighton & Hove Business Awards (BAHBAs) are open to small, medium and large companies who have the dedication for hard work and commitment which makes their companies a success.

The awards are designed to raise awareness, attract inward investment and to celebrate the diversity and uniqueness of our new and growing 21st century city.

The BAHBAs acknowledge and celebrate those companies, organisations and individuals who put Brighton & Hove on the UK business map!

Contact

Email: bahba@midnight.co.uk
Phone: 01273 666 200
Address: 28 Foundry Street, Brighton, BN1 4AT

Support for businesses

Business rates

Service description

Business rates (also known as national non-domestic rates) are a property tax payable in respect of most business and non-domestic premises.

Contact

Email: nndr@brighton-hove.gov.uk
Phone: 01273 291 981 Monday to Friday 9am to 5pm (except public holidays)
Minicom: 01273 290 111, for people with speech or hearing difficulties
Address: Business Rates, Brighton & Hove City Council, PO Box 2929, Brighton, BN1 1PS
In person: Brighton Customer Service Centre, Bartholomew House (opposite Brighton Town Hall), Bartholomew Square, Brighton, BN1 1JE

We can accept cheques and payments by debit card and credit card, but we cannot accept cash payments at Brighton Customer Service Centre. Please refer to our web page on how to pay your business rates for more information.

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday 8.45am to 4.30pm, Brighton Customer Service Centre

Related forms

Business support and advice

Contact

Email: economic.development@brighton-hove.gov.uk
Address: Economic Development Team, First Floor, Hove Town Hall, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Support for businesses

Skips, scaffolds, hoardings, materials and plant

Health and safety

Services starting with C

In this section you will find:

Car parks
CareLink Plus
Carers
Child protection
Children in care - young people's care and support team
Children's centres
Children's activities
Choice based lettings
Citizenship
Coastal defence
Commercial activities
Commercial properties
Commercial waste
Common land and village greens
Community safety
Community support
Composting
Consultation
Consumer advice
Coroner
Council housing
Councillors and committees
Countryside
Customer Feedback
Customer service standards
Cycling

Car parks

Service description

The Council has a number of car parks in Brighton & Hove, including 4 multi storey car parks in Brighton.

We also have car parking spaces and garages for rent around the city. If you are interested in renting one of these on a long term basis check the renting car parks and garages pages.

Contact

Email: parking@brighton-hove.gov.uk
Phone: 01273 29 66 22
Address: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

CareLink Plus

Service description

An emergency alarm system that supports vulnerable people within their own homes.

Contact

Email: CareLinkPlus@brighton-hove.gov.uk
Phone: 0300 123 3301
For the deaf or hearing impaired text: 07800 006 984
Address: Suite 6A, Patching Lodge, Park Street, Brighton, BN2 0AQ
Twitter: https://twitter.com/carelinkplus

Equal access

Disabled Access
Disabled Toilet

Related forms

Carelink plus alarm application form

Carers

Service description

A carer is someone who provides, or intends to provide, regular and substantial unpaid and informal care to an adult or child who needs support because of disability, illness or frailty due to their age.

Contact

Email: accesspoint@brighton-hove.gov.uk
Phone: 01273 29 55 55

Opening times

Monday to Thursday 8.30am to 5pm
Friday 8.30am to 4.30pm

Child protection

Service description

Front Door for Families provides support, guidance and access to services for parents, carers, members of the public, young people and professionals. If you are a worried about a child's welfare please go to:

Contact

Email: FrontDoorForFamilies@brighton-hove.gov.uk
Phone: 01273 290 400
Address: C/O Whitehawk Community Hub, 179A Whitehawk Road, Brighton, BN2 5FL

Children in care - young people's accomodation and support team

Contact

Email: ypast@brighton-hove.gov.uk
Phone: 01273 295 788
Address: Lavender Street Housing Office, Lavender Street, Brighton, BN2 IJU

Opening times

Monday to Friday 9am to 1pm and 2pm to 5pm, Friday closing at 4.30pm

Young people seeking asylum

Migrants, asylum seekers and refugees

Youth Participation Team

Children's Centres

Service description

Brighton & Hove Children's Centres offer a number of services for families with children under five, these include:

Health visitors
Midwifery services
Play sessions for children
Parenting support
Groups and services for families from minority ethnic communities
Services for disabled children
Speech and language support
Support for post natal depression
Teenage parents' support
Advice about getting a job or training

To find out more about the centres, visit the Children's Centre page.

You can contact the Family Information Centre on the number below and Children's Centre Nurseries on the link below.

Contact

Family Information Service

Phone: 01273 29 35 45

Children's Centres

Conway Court and West Hove Children's Centres

Hollingdean Children's Centre, Hollingbury & Patcham CC and Preston Park CC

Moulsecoomb, Bevendean, City View and Fairlight Children's Centres

North Portslade Children's Centre and South Portslade Children's Centre

Roundabout Children's Centre and The Deans CC

Tarner Children's Centre

Children's Centre Nurseries

Children's activities

Service description

The Family Information Service provides information about fun activities for children in the city.

Contact

Phone: 01273 29 35 45

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Information and advice for families

Choice based lettings

Service description

A scheme called homemove in Brighton & Hove - for letting council and housing association properties, allowing tenants and prospective tenants to bid for the available properties they are interested in.

Contact

Email: homemove@brighton-hove.gov.uk
Phone: 01273 29 44 00
Address: Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access

Citizenship

Service description

Becoming a British citizen is certainly a major event in someone's life.

Applications for citizenship are handled by the Home Office.

The final part of becoming a British citizen is a celebratory ceremony. At the ceremony new British citizens receive their certificate of naturalisation.

To book your citizenship ceremony send an email to citizenship@brighton-hove.gov.uk.

Contact

Email: register.office@brighton-hove.gov.uk
Phone: 01273 292 016
Address: Brighton Town Hall, Bartholomew Square, Brighton, BN1 1JA

Opening times

Monday, Tuesday, Thursday & Friday 9.30am to 5pm and Wednesday 10am to 5pm

Visit the Home Office Ceremonies website.

This link will take you back to the Register Office home page.

Coastal defence

Service description

We work to defend the coast from erosion and encroachment by the sea. We maintain and renew coast defences and we develop plans to ensure our coast is protected now and in the future.

Contact

Email: Transport.Projects@brighton-hove.gov.uk
Address: Ground Floor, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access

Opening times

By appointment only

Commercial activities

Service description

Brighton’s Museum and Library shops stock a huge range of goods that reflect the venues they are housed in.

Contact

Email: museums@brighton-hove.gov.uk
Phone: 03000 290 900
Address: 4/5 Pavilion Buildings, Brighton, BN1 1EE

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Commercial properties

Service description

The part of Brighton & Hove City Council's commercial property portfolio relating to the Brighton geographical area is managed by property consultants, Avison Young. Commercial properties in the former Hove area are managed by the in-house Estates team.

Contact

Phone: Brighton 01273 73 83 83 or Hove 01273 29 14 45

Address:

Avison Young, 44-46 Old Steine, Brighton, BN1 1NH

Estates Management, Hove Town Hall, Norton Road, BN3 3BQ

Equal access

Disabled Access

Opening times

Avison Young, Monday to Friday 9am to 5.30pm

Hove Town Hall by appointment only

Commercial property and farmland

Commercial property

Commercial waste

Service description

We provide a pay per use service for businesses within the communal bin areas of the city using our commercial waste sacks.

Contact

Email: cityclean@brighton-hove.gov.uk

Phone: 01273 29 29 29

Related information

If businesses do not use our collection service, they must make arrangements with a registered trade waste contractor.

Common land & village greens

Service description

Brighton & Hove City Council have no common lands. There is one village green at Rottingdean, this is maintained by our city parks department.

Contact

Email: cityparks@brighton-hove.gov.uk

Phone: 01273 292 059

Community safety

Service description

Please call 999 if there is an emergency.

The Community Safety Team works in partnership to improve community safety, reduce crime and disorder and to help people feel safer across the city. Find out more on the Safe in the City website.

Contact

Email: communitysafety.casework@brighton-hove.gov.uk
Phone: 01273 292 735
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ
Twitter: http://twitter.com/safeinthecity

Opening times

Meetings by appointment

If you would like help or advice regarding anti-social behaviour that causes harassment, alarm or distress, and racist or religiously motivated incidents, please contact the Community Safety Team.

Reducing crime and anti-social behaviour

Community Trigger - ASB and Hate Incident case review

Community support

Service description

We support and link with the community and voluntary sector in the city.

Contact

Email: communitiesteam@brighton-hove.gov.uk
Phone:01273 29 11 12
Address: Room 167 First Floor, Hove Town Hall, Norton Road, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

Community support for your neighbourhood

Community rights under the Localism Act 2011

The Communities Equality & Third Sector Team

Composting

Service description

You can:

compost your garden and kitchen waste at home using a home composter
take your green garden waste to one of the household waste recycling centres for bulk composting
use a community composting scheme

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA

Related information

Kitchen and garden waste make up about 30% by weight of household rubbish and when in a landfill site cause the generation of landfill gas which contributes towards global warming and a toxic liquid called leachate. This waste can be composted, either by using a manufactured compost bin or one made by yourself.

You can compost fruit and vegetable scraps, tea bags, coffee grounds, egg shells, cooked vegetables, grass cuttings, leaves, weeds, dead plant material, cardboard and kitchen paper (scrunched up).

Do not compost meat and fish remains, dog and cat droppings, dairy products, vacuum cleaner contents, timber, plastic, glass or metal, tough woody material, perennial weeds or diseased plants.

Reduce your waste

Consultation

Service description

The Public Health Intelligence team carries out research to inform council policy and supports public consultations.

Contact

Email: consultation@brighton-hove.gov.uk
Phone: 01273 291 088
Address: Public Health Intelligence Team, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Consultations

Consumer advice

Service description

Consumer advice and information in Brighton & Hove is provided by Citizen’s Advice consumer service. The government-funded consumer advice service offers information and advice on problems with goods and services, including gas or electricity companies and mail services.

Contact

Phone: 08454 040 506

Opening times

Monday to Friday, 9am to 5pm

Coroner

Service description

His Majesty's Coroner for Brighton & Hove is an independent judicial officer who follows laws that apply to coroners and inquests.

Contact

Email: coronersoffice@brighton-hove.gov.uk
Phone: 01273 292 046
Address: The Coroner's Office, Woodvale, Lewes Road, Brighton, BN2 3QB

Opening times

Monday to Friday, 9am to 5pm

Related information

Most Inquests are held at the Coroner's Court which is adjacent to the Coroner's Office.

Coroner's Officers work under the direction of the Coroner and liaise with bereaved families, police, doctors and funeral directors. They are based at Brighton Police Station.

Address: Brighton Police Station, John Street, Brighton, BN2 2LA

Phone: 01273 40 40 56

Email: btn.coroners@sussex.pnn.police.uk

HM Coroner for Brighton & Hove

Deaths

Brighton & Hove City Mortuary

Council housing

Service description

Management of council housing in the city.

Contact

Email: housing.customerservices@brighton-hove.gov.uk

Phone: 01273 29 30 30
Address: If you need to see us in person, phone our housing customer service team to book an appointment. You can also drop in to one of our housing offices.
Address: Housing Centre, Unit 1 Fairway Trading Estate, Eastergate Road, Brighton, BN2 4QL

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Councillors and committees

Service description

Our democratic services team works to ensure the smooth and efficient management of the decision-making processes of the council.

Contact

Email: democratic.services@brighton-hove.gov.uk

Phone:01273 291 066

Address: Hove Town Hall, Norton Road, Hove, Postcode, BN3 3BQ

Twitter: https://twitter.com/bhdemoserv

Your councillors and local politicians

Committees, council meetings and decision making

Going to a full council or committee meeting

Setting up or signing petitions and presenting them to the council

How to get involved in council decisions - make your voice heard

The Mayor of Brighton & Hove

Countryside

Service description

Cityparks works to protect and enhance the countryside around our city, much of which is in the South Downs National Park.

Contact

Email: Cityparks@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Stanmer Nursery, Stanmer Park, Lewes Road, Brighton, BN1 9SE

Equal access

Disabled Access
Disabled Toilet

Related information

We seek to promote a greater understanding and enjoyment of the countryside through guided walks and other events, trail guides, talks and on site information.

We work closely with local community groups, helping them manage green sites of particular importance to them. We provide advice and support from helping to write management plans to providing sustainable produced materials from our woodlands to implement them.

We are responsible for cutting all chalk grassland (downland) and try to ensure that it is being properly managed to preserve the many rare species that rely on it. We are also responsible for Countryside Rights of Way that is footpaths, bridleways and byways. In all of our work we seek to strike a balance between the needs of wildlife, archaeology and public enjoyment.

Parks and countryside

Conservation grazing with sheep and ponies

Rights of way

South Downs National Park

Trees

Customer Feedback

Service description

The aim of the Customer Feedback team is to deal with complaints from the public quickly, fairly and efficiently.

Contact

Email: customerfeedback@brighton-hove.gov.uk
Phone: 01273 29 12 29
Address: Customer Feedback Team, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Feedback about council services

Report a problem

Making a complaint

Our customer promise to you

Customer service standards

Service description

Customer service standards and customer charter.

Our customer promise to you

Feedback about council services

Customer Insight report

Cycling

Service description

The council is encouraging cycling by measures including cycle routes, cycle parking and cycle training.

Contact

Email: travel.planning@brighton-hove.gov.uk
Phone: 01273 293 813
Address: Brighton & Hove City Council, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday, 8.30am to 5pm

Cycling

Services starting with D and E

In this section you will find:

Day care centres
Debt and money
Disabled children and young people
Disabled parking and blue badges
Domestic violence and abuse
Drainage and sewage
Drugs and alcohol
Easylink
Economic Development
Education standards
Elections
Electric vehicles and charging
Emergencies out of hours
Emergency planning service
Employment of school age children
Empty properties
Energy efficiency
Entertainment licences for school age children
Environmental health
Equality and inclusion
Equipment to help with daily living

Debt and money

Service description

We provide information on welfare rights for people on low incomes. We don't provide a personal debt advice service. We recommend National Debtline. You can also find local help on the Brighton & Hove advice partnership website

Contact

Email: welfarerights@brighton-hove.gov.uk
Phone: 01273 29 11 17 - open Wednesdays 10am to 1pm
Address: Bartholomew House, Brighton, BN1 1JP

Opening times

You can call us on Wednesdays 10am to 1pm, at other times you will need an appointment.

Disabled children and young people

Service description

Services for disabled children and their families are part of the Integrated Child Development and Disability Service, based at the Seaside View Child Development Centre at Brighton General.

Services include:

assessments
paediatrics
specialist nursing
specialist health visitors
physiotherapy
speech and language therapy
occupational therapy (both for health and social care)
short breaks
children's social workers
CAMHS
Learning Disability services
counselling for parent carers.

Contact

Email: sc-tr.bgh-seasideviewcdc@nhs.net
Phone: 01273 265 780
Address: Seaside View Child Development Centre, Brighton General Hospital, Elm Grove, Brighton, BN2 3EW

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday 9am - 5pm

Disabled parking and Blue Badges

Service description

Disabled drivers receive a number of parking concessions within the city, from free parking in some areas for Blue Badge holders, to disabled bays.

Contact

Email: parking@brighton-hove.gov.uk
For disabled bay enquiries, email parking.infrastructure@brighton-hove.gov.uk
Phone: 01273 296 270
Address: Parking Services, Customer Service Centre, Hove Town Hall, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Domestic violence and abuse

Service description

If you are a victim of domestic violence or abuse the Safe in the City website can give you details of agencies who can help and support you. Safe in the City also outlines strategic work in the city.

In an emergency please call the Police on 999.

Visit the Safe In The City website.

Drainage and sewage

Service description

CityClean clear blocked road gullies, housing repairs will investigate drain problems for council tenants, Highways repair damaged road gullies or contact Southern Water for problems with drains.

Contact

Email: drainage@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Hollingdean Depot, Hollingdean Lane, Brighton East Sussex

Rain water gullies

Help with alcohol or drug misuse

Highway search

Drugs and alcohol

Service description

Adults can get advice and support about alcohol or drug misuse from The Brighton and Hove Recovery Service.

Contact

Email: brighton.info@cgl.org.uk
Phone: 01273 731 900
Web Address: www.changegrowlive.org/brighton-hove-recovery-service

Easylink

Service description

Community Transport currently run a fleet of 16 wheel chair accessible minibuses that seat up to 16 people. These are available at cost price to any community group/club.

Contact

Email: easylink@bhct.co.uk

Phone: 01273 677 559

Address: Preston Barracks, Lewes Road, Brighton, BN2 4GL

We also provide EasyLink services for Brighton & Hove City Council. EasyLink services are aimed at people who can't access conventional public transport or who have mobility problems.

EasyLink

Economic Development

Service description

The Economic Development Team works with colleagues across the council and with organisations across the city to develop programmes and projects to benefit both local business and civic communities.

Our objectives are to:

improve the competitiveness of the local economy by broadening the economic base and supporting growing employment sectors
improve sites and premises, therefore providing opportunities for local, national and international businesses to expand and invest in Brighton & Hove
enable people to compete in the local economy by raising the standards of training and skills development

Contact

Email: economic.development@brighton-hove.gov.uk
Address: Economic Development Team, First Floor, Hove Town Hall, Hove, BN3 3BQ

Opening times

Monday to Friday 9am-5pm

Support for businesses

Education standards

Service description

Supports schools in raising standards.

Contact

Email: standardsandachievement@brighton-hove.gov.uk
Phone: 01273 293 513
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Electric vehicles and charging

Electric vehicles and charging

Service description

Responsible for electric vehicle charging points in the city.

Contact

Email: electric.vehicles@brighton-hove.gov.uk

To report a problem with a charging point contact the Charging Point Operator Electric Blue by calling 0330 111 0078

Elections

Service description

Responsible for organising elections for councillors and MPs in Brighton & Hove.

Contact

Email: electors@brighton-hove.gov.uk
Phone: 01273 291 999 (Monday to Friday from 9:30am to 1:30pm)
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Voting and elections

Frequently asked questions about voting and elections

Emergencies out of hours

Service description

The emergency out of hours service is available if social care services need to be contacted in an emergency situation outside of office hours.

Contact

Monday to Thursday 5pm to 8.30am
Friday 5pm Monday 8.30am inclusive
Bank Holidays 24 hours a day

For other emergencies please go to emergency contacts

For Social Care emergencies phone 01273 29 55 55.

Useful emergency contacts

Social Care Out of Hours Service

Emergency planning service

Service description

Emergency Planning and resilience team ensures the council is prepared to respond to major incidents in Brighton & Hove. We work with the emergency services and other agencies.

Contact

Email: epu@brighton-hove.gov.uk
Phone: 01273 29 66 99 (office hours)
Address: Unit 11, Level 5 South, New England House, New England Street, Brighton, BN1 4GH

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 8am to 5pm

The council's out-of-hours emergency number is 01273 29 22 29

Emergency information, contacts and advice

Employment of school age children

Service description

Children who are still legally required to attend school need a licence for part time work. Special licences apply for children working in the entertainment industry. We offer training and licence chaperones who work as either volunteers or on a paid basis to support children working in the entertainment industry.

Contact

Phone: 01273)293 480
Address: Child Employment Officer, Brighton & Hove City Council, First Floor, Hove Town Hall, Norton Road, Hove, BN3 4AH

Equal access

Disabled Access
Disabled Toilet

Opening times

Term time only, Monday to Friday 9am to 5pm

Empty properties

Contact

Email: emptyproperties@brighton-hove.gov.uk
Phone: 01273 293 297
Address: Bartholomew House, Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access

Opening times

Monday to Friday 9am to 5pm

Energy efficiency

Service description

To improve energy efficiency in private domestic properties across Brighton & Hove.

Contact

Email: energyefficiency@brighton-hove.gov.uk
Phone: 01273 293 156
Address: Housing, Brighton & Hove City Council, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 8.30am to 5pm

Entertainment licences for school age children

Service description

Ensuring child employment and media performances are within legal requirements

No licences will be produced during school holidays.

Contact

Phone: 01273 293 480

Address: CIEE Officer, Access to Education, First Floor, Hove Town Hall, Norton Road, Hove, BN3 4AH

Opening times

Tuesday to Wednesday 8am to 4pm, Thursday 8am to 2pm, term time only.

Environmental health

Service description

Protecting and improving public health and the environment. Officers carry out various duties in the city including food hygiene, health and safety inspections, responding to complaints of noise nuisance, pollution control and licensing.

Contact

Email: ehl.environmentalprotection@brighton-hove.gov.uk
Phone: 01273 294 266
Address: Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access

Opening times

Monday, Tuesday, Thursday, Friday 9am to 5pm, Wednesday 10am to 5pm

Health and safety

Equality impact assessments

Equality and inclusion

Service description

Our equalities team leads on and champions the work of the council in key improvement areas including the Equality Framework for Local Government and Equality Impact Assessments.

We work to build inclusive services across the council and support the city-wide Equality and Inclusion Partnership (EquIP).

Contact

Email: equalities@brighton-hove.gov.uk
Phone: 01273 292 301
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 9am-5pm

Equality

About you - equalities monitoring

Our equality and inclusion policy statement and strategy

Staff groups

Services starting with F and G

In this section you will find:

Family Information Service
Farm management
Flyposting
Food safety and hygiene
Forest and woodland management
Fostering and adoption
Free school meals
Freedom of information
Front Door for Families
General housing
Golf courses
Graffiti removal
Grass cutting
Grass verges
Gritting

Family Information Service

Service description

Information and advice about childcare and services for families.

Contact

Email: familyinfo@brighton-hove.gov.uk
Phone: 01273 29 35 45
Facebook
Twitter

Opening times

Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm

Information and advice for families

Early education and childcare professionals

Children's services

Farm management

Service description

The Estates Team manages the council's agricultural land portfolio with support provided by our managing agents Smiths Gore.

Contact

Email: commandagriproperty@brighton-hove.gov.uk
Phone: 01273 291 461
Address: 1st Floor, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Flyposting

Service description

The council removes fly-posting from street furniture like bins and benches, signs and council owned bus shelters. We also respond quickly to reported offensive and racist flyposting. However, we do not have the resources to remove fly-posting from privately owned property.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Brighton & Hove City Council ,Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA
Facebook
Twitter

Free school meals application

Food safety and hygiene

Service description

The Food Safety Team is responsible for ensuring that all food sold in Brighton & Hove is clean and safe for the consumer to eat. Any premises which stores, prepares, produces, cooks or sells food must comply with strict hygiene standards.

Contact

Email: ehl.food@brighton-hove.gov.uk
Phone: 01273 294 416
Address: Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access
Disabled Toilet

Forest and woodland management

Service description

The Estates Team manages the areas of woodland contained within the agricultural portfolio with support provided by our managing agents Smiths Gore

Contact

Email: estates@brighton-hove.gov.uk
Phone: 01273 291 461

Fostering and adoption

Service description

Foster carers provide a safe, stable, nurturing home where a child or young person can live while their own family is unable to look after them.

The Brighton & Hove fostering and adoption teams work closely together. However, adoption is a separate process from fostering. It is a process which transfers all legal responsibility for a child to their new parent(s).

Contact

Email: fostering@brighton-hove.gov.uk
Phone: 01273 295 444
Address: Moulsecomb Hub South, Hodshrove Lane, Brighton, BN2 4SE
Facebook

Opening times

Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm

Fostering and adoption

Private fostering

Free school meals

Service description

Administers provision of free school meals for children whose families are claiming benefits.

Contact

Email: freeschoolmeals@brighton-hove.gov.uk
Phone: 01273 293 497
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Free school meals

Related forms

Freedom of information

Service description

If you want to submit a request for information under the Freedom of Information Act 2000, or the Environmental Information Regulations 2004, please use the online form.

Information requests need to be submitted in writing, so we cannot accept requests over the telephone. You can also make a request by email or by post, however, you will receive a quicker response if you provide a contact email address.

You will receive an acknowledgement or request for clarification within 2 working days and we will aim to respond to your request for information within the relevant statutory timeframe (20 working days in most cases).

Find more information from the Information Commissioner's Office

Contact

Email: freedomofinformation@brighton-hove.gov.uk
Address: Information Rights Team, Room 233, Hove Town Hall, Norton Road, Hove, BN3 3BQ
Phone: 01273 295 959

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Learn more about your rights at the office of the information commissioner website.

Freedom of Information disclosure log

Freedom of information

Make a Freedom of Information request

Data Protection

Front Door for Families

Service description

All families need help from time to time. Front Door for Families provides information, advice and support for families, young people and professionals in Brighton & Hove.

Front Door for Families offers information and support on issues such as:

parenting guidance and information
how to support your child's development so that are healthy and active
getting your child ready for school
best ways to support children and young people with mental health or wellbeing issues
keeping your child safe from harm and abuse

If you think a child or young person is in immediate danger please call 999.

Contact

Phone: 01273 290 400
Out-of-hours: 01273 335 905 - Emergency Duty Service

Opening times

Monday to Thursday, 9am to 5pm and Friday 9am to 4.30pm

Family Information Service (FIS)

General housing

Service description

General housing covers a number of teams that support the housing needs of people around the city.

Contact pages for housing teams:

Golf courses

Contact

Phone: 01273 292 707
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am-5pm

Hollingbury Golf Course

Graffiti removal

Service description

We aim to remove offensive graffiti within 24 hours. All residents and businesses are encouraged to clean graffiti from their own property as soon as possible.

You can report offensive graffiti and graffiti on public land online.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Brighton & Hove City Council, Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA

Recycling, rubbish and street cleaning

Grass cutting

Contact

Email: Cityparks@brighton-hove.gov.uk
Phone: 01273 292 929
Address: Hove Town Hall, Norton Road, Hove East Sussex, BN3 4AH

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Grass Verges

Grass verges

Contact

Email: cityparks@brighton-hove.gov.uk
Phone: 01273 292 929

Gritting

Service description

Key highway services during winter include gritting and salting in advance of ice or snow, snow ploughing, pavement sweeping and grit bins.

Contact

Email: wintermaintenance@brighton-hove.gov.uk
Phone:01273 29 29 29
Address: Room 217, Hove Town Hall, Norton Road, BN3 3BQ

Equal access

Disabled Access

Winter road maintenance

Council buildings for conferences and events

Services starting with H, I, J and K

In this section you will find:

Halls for hire
Harassment help
Hazardous waste
Health and safety
Health walks
Healthy Lifestyles Team
Heritage
Highway basic maintenance
Highway obstructions
Highway promotions
Houses in multiple occupation
Housing acquisitions
Housing applications
Housing options advice and information
Housing strategy
Hove Museum and Art Gallery
Hove Town Hall
International team
Interpreting and translating
Jobs

Halls for hire

Harassment help

Service description

Advice and support is available to those who feel that they are being harassed at home, in the workplace, in public or at school. Depending on the nature of the harassment and the age of the victim this may involve other authorities such as the police, legal services, education services, child protection agencies.

Contact

Email: community.safety@brighton-hove.gov.uk
Phone: 01273 29 00 00

Racist and religiously motivated incidents

Bullying in schools information for parents and carers

Child protection

Reducing crime and anti-social behaviour

Hazardous waste

Service description

Brighton & Hove residents can take small quantities of potentially hazardous household products produced by normal domestic activities to the Hove household waste recycling site. We do not provide a hazardous waste service for businesses.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29

Health and safety

Service description

Environmental Health Officers give advice on a wide range of health and safety issues, both at work and in publicly accessible areas such as shops, hotels and catering and leisure facilities.

Contact

Email: ehl.safety@brighton-hove.gov.uk
Phone: 01273 294 429
Address: Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

The Health & Safety Team carries out a number of duties in a wide range of premises. The team enforces health and safety law and certain licensing legislation. Accidents at work are also investigated, but it is the function of the premises in question that dictates whether we or the Health and Safety Executive carry out enforcement duties. If in doubt, please contact us for advice.

Health and safety

Health walks

Service description

Health walks are a great way to be more active, get out in the fresh air and make new friends. They are friendly, supportive and ideal for those who want to start exercising in a gentle and safe way, as well as those who want to walk regularly but don't have the time to attend longer walks.

Send an email to healthylifestyles@brighton-hove.gov.uk to join our mailing list and receive an email with the next Health walks programme.

Contact

Email: healthylifestyles@brighton-hove.gov.uk
Phone: 01273 294 589
Address: Healthy Lifestyles Team, 2nd Floor, Bartholomew House, Bartholmew Square, Brighton, BN1 1JE
Twitter: https://twitter.com/healthwalksBH

Opening times

Monday to Friday, 9.30am to 5pm

Join a guided health walk

Active for Life Programme

Sport and Activity

Heritage

Service description

We provide specialist advice about works to listed buildings and other historic assets. We secure the repair and restoration of listed buildings at risk. We work on heritage policy for the city.

Contact

Email: conservation@brighton-hove.gov.uk
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Heritage

Article 4 Directions

Listed buildings of Brighton & Hove

Highway basic maintenance

Service description

We maintain and repair parts of the public highway in the city such as kerbs, pavements, footways and carriageways and safety bollards.

If you want a dropped kerb, you need to apply for a licence. The highway basic maintenance team does not provide this service.

The highway basic maintenance team does not maintain or repair street lights, street signs or install new street furniture. Please see the links below to report any issues to the correct team.

Contact

Email: HighwayBasicMaintenance@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Room 217, Hove Town Hall, Norton Road, Hove, BN3 3BQ
Twitter: https://twitter.com/bhcc_transport

Disabled Drivers

Abnormal Loads

Pavement and road repairs

Winter road maintenance

Street lighting

Traffic Signals

Bridges and other highway structures

Grit bin - request a refill, move or repair

Road signs - report damaged or missing signs

Street name plate report form

Street furniture application

Traffic calming - request a scheme

Highway obstructions

Service description

The highways obstruction team deal with anything that is blocking the path of public roads.

Contact

Email: highwayobstructions@brighton-hove.gov.uk
Phone: 01273 29 29 29

Highway obstructions

Trees hanging over roads

Highway promotions

Service description

Companies or charities who wish to set up a stand/stall on the public highway need to obtain a highway licence.

The council has several sites across the city that can be reserved for promotions, these sites are managed in partnership with Brighton Economic Partnership

For further information please send an email to gavin.stewart@bhep.co.uk or visit the Brighton Business website.

Contact

Email: gavin.stewart@bhep.co.uk

Street trading options in Brighton & Hove

Houses in multiple occupation

Contact

Email: psh@brighton-hove.gov.uk
Phone: 01273 293 156
Address: Hove Town Hall, Norton Road, Hove East Sussex, BN3 4AH

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Housing acquisitions

Service description

The acquisitions team leases properties from private landlords to help make up the shortfall of social housing stock within Brighton & Hove.

The team also runs a direct lets scheme which is a matching service for landlords.

We will respond to requests for information within 2 working days.

Contact

Email: leasing@brighton-hove.gov.uk
Phone: 01273 292 213
Address: 4th Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm - front office closes 4.30pm

Housing applications

Contact

Email: homemove@brighton-hove.gov.uk
Phone: 01273 29 44 00
Address: Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

Wednesday, drop in service and phone lines closed until 1pm

Housing options advice and information

Service description

Our Housing Options service works with customers to prevent homelessness, and where this is not possible look at alternative forms of accommodation.

Contact

Email: housing.advice@brighton-hove.gov.uk
Phone: 01273 29 44 00
Address: Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

Wednesdays, drop in service and phone lines open 1pm to 5pm

If you are experiencing a homeless emergency on a Wednesday and are without accommodation that night, please call back after 1pm or attend our drop-in service at the Customer Service Centre, Bartholomew House, Bartholomew Square, Brighton between 1pm and 4.30pm.

Related forms

Housing options - enquiry form

Housing strategy

Contact

Email: housing.strategy@brighton-hove.gov.uk
Phone: 01273 29 30 55
Address: Bartholomew Square, Brighton, BN1 1JE

Equal access

Disabled Access
Disabled Toilet

Housing Strategy 2015

Hove Museum and Art Gallery

Service description

Hove Museum and Art Gallery is a centre of learning and enjoyment for people of all ages. The museum's permanent collections are displayed in the following galleries:

Toy Gallery
Film Gallery
Contemporary Craft Galleries
Local History
Gallery Paintings Gallery

Contact

Email: visitor.services@brighton-hove.gov.uk
Phone: 03000 290 900
Address: 19 New Church Road, Hove, BN3 4AB

Equal access

Disabled Access
Disabled Toilet

Opening times

Tuesday to Saturday, 10am to 5pm

Sunday, 2pm to 5pm

Closed Monday including public holidays, Good Friday, 23 to 26 December, 31 December and 1 January.

There is a regular programme of temporary exhibitions and displays, free admission, gift shop, tearooms, passenger lift, baby changing facilities.

Hove Museum and Art Gallery

Translations and interpreting services

Hove Town Hall

Contact

Phone: 01273 29 00 00
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 10am to 4.30pm

International team

Service description

To provide information and advice on International and European funding, EU legislation and policies.

Contact

Email: international@brighton-hove.gov.uk
Phone: 01273 29 26 22
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

By appointment only.

Interpreting and translating

Service description

If English is not your first language, the council can provide interpreters at interviews or over the phone to help our customers. We can also provide translations of documents and publications on request.

We can provide signers, and documents in large type, Braille or on audio tape.If you need an interpreter or translation for any council service, please contact the service directly.

Contact

Phone: 01273 29 00 00

Equal access

Disabled Access
Disabled Toilet

Equality

International Team

INTERREG Va France (Channel) England Programme

Jobs

Service description

The recruitment team offers advice on the council's recruitment process.

If you have any questions about a specific job vacancy, please contact the recruiting manager in the service that you wish to work for..

Contact

Email: recruitment@brighton-hove.gov.uk
Phone: 01273 29 22 82
Address: Human Resources, Brighton & Hove City Council, 3rd Floor Bartholomew House, Bartholomew Square, Brighton, BN1 1JE

Jobs

Staff pay and conditions financial information

Services starting with L, M and N

In this section you will find:

Landscape character assessment
Learning Disability Team
Legal services
Leisure centres
Libraries
Licensing and gambling
Lifeguards
Literacy Support Service
Local land charges
Local plan
Local Offer
Low cost home ownership
Markets
Materials and plant
Mayor
Members of european parliament
Mental health
Minerals local plan
Mortuary
Museums
Music & Arts
Noise

Landscape character assessment

The landscape character assessment involves systematic analysis, description and classification of the landscape. This helps develop appropriate recommendations for its future conservation and management

Contact

Phone: 01273 62 52 42
Address: Central Area Office, Stanmer Park, Lewes Road, Brighton East Sussex, BN1 9SE

Learning Disability Team

Service description

Specialist help is available from the Community Learning Disability Team (CLDT) to help adults with learning disabilities to live full and healthy lives.

The service supports people with a learning disability aged 18 years and older who live permanently in the city or are registered with a GP practice in the city.

Opening times

Monday to Friday, 9am to 5pm

If you need to contact social care services in an emergency and it is outside office hours or on bank holidays, phone 01273 295 555.

Contact

Email: SCDS@brighton-hove.gov.uk
Phone: 01273 295 550
Address: Specialist Community Disability Service, Wellington House, Wellington Street, Brighton, BN2 3AX

Useful information for people with a learning disability and their carers

Legal services

Service description

Legal Services gives advice to officers, councillors and external clients on legal matters covering all types of council responsibilities.

Contact

Email: legal.services@brighton-hove.gov.uk
Address: Room 101, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Legal services

Leisure centres

Service description

Contract management of the leisure centres.

Contact

Email: sports.facilities@brighton-hove.gov.uk
Phone: 01273 292 702
Address: 1st Floor, Hove Town Hall, Norton Road, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Contract office Monday to Friday, 9am to 5pm

For direct bookings and enquiries, please contact the leisure centres directly.

Leisure centres and sports facilities

Sport and Activity

Libraries

Service description

Public library and information services.

Contact

Email: libraries@brighton-hove.gov.uk
Phone: 01273 290 800 or for renewals call 0303 123 0035 (24 hour)
Address: Jubilee Library, Jubilee Street, Brighton, BN1 1GE
Facebook: https://www.facebook.com/BrightonandHoveCityLibraries
Twitter: https://twitter.com/BHLibraries

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Go to our library web pages for opening times and details for all libaries.

Forgot your library account PIN?

Follow link to library blog

Libraries

Join the library

Find, renew and reserve items from Brighton & Hove Libraries

Licensing and gambling

Service description

The Licensing Team carries out a variety of licensing functions from acupuncture and public entertainment to street trading and mobile food vendors.

Contact

Email: ehl.licensing@brighton-hove.gov.uk
Phone: 01273 29 44 29
Address: Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday, 9am to 4.30pm (phone line open until 5pm)

Information on Hackney Carriages and private hire taxis

Lifeguards

Contact

Email: seafrontoffice@brighton-hove.gov.uk
Phone: 01273 292 715
Address: The Seafront Office 141, King's Road Arches Lower Esplanade, Brighton, East Sussex, BN1 2FN

Equal access

Disabled Access

Opening times

High Season is from the end of May to the beginning of September, 10am to 6pm.

Sea safety

Literacy Support Service

Service description

The Literacy Support Service (LLS) is a team of specialist literacy teachers who all hold specialist qualifications in working with pupils with SpLD/ dyslexia.

The role of the LSS is to support children with literacy difficulties in school. We are a bought in service which means schools choose to purchase the service.

Key activities are specialised assessment of pupils with SpLD, advice and training for school staff and parents, and specialist teaching of pupils with significant SpLD need.

Contact

Email: lssadmin@brighton-hove.gov.uk
Phone: 01273 29 22 92
Address: Literacy Support Service, c/o Goldstone Primary, Laburnum Avenue, Hove, BN3 7JW
Map link: Show map

Local land charges

Service description

You will need to complete a Local Land Charge search if you are remortgaging or buying property or land.

Contact

Email: landcharges@brighton-hove.gov.uk
Phone: 01273 292 007
Address: Brighton Town Hall, Bartholomew Square, Brighton, BN1 1JA
Map link: Show map

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Local land charges

Local plan

Contact

Email: planningpolicy@brighton-hove.gov.uk
Address: Hove Town Hall,Norton Road, Hove East Sussex, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 8.30am to 5pm

Local Plan

Local Offer

Service description

Administers support for children with special and additional educational needs and disabilities.

Contact

Email: sen.team@brighton-hove.gov.uk
Phone: 01273 293 552
Address: Hove Town Hall, 2nd Floor North, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Thursday, 9am to 5pm

Friday, 9am to 4.30pm - please telephone first

Special educational needs and disabilities

Who can get free school transport

Amaze

Special educational needs and disability support

Low cost home ownership

Contact

Email: helptobuyeastandsoutheast@bpha.org.uk
Phone: 0333 321 4044
Address: bpha Limited, Bedford Heights, Manton Lane, Bedford, MK41 7BJ

Opening times

Monday to Friday 9am to 5pm

Low cost home ownership

Markets

Contact

Email: ehl.safety@brighton-hove.gov.uk
Phone: 01273 29 44 29

Street trading options in Brighton & Hove

Opening a food stall in a market

Skips, scaffolds, hoardings, materials and plant

Materials and plant

Service description

The licensing and monitoring of materials and plant placed on the Public Highway.

Contact

Phone: 01273 291 701

Opening times

Monday to Friday, 9am to 5pm

All Hippobags and other skip bags, building materials and plant placed on the public highway must be licensed. Any sand, soil gravel or other loose material has to be bagged or contained. Failing to do this can result in the responsible person being billed for any drains affected.

Related forms

The Mayor of Brighton & Hove

Mayor

Service description

The mayor's primary duty is to act as the Chair of Full Council meetings. This means ensuring that the proceedings are conducted properly and that all shades of opinion are given a hearing, as far as possible.

The Civic Office also supports Queen's representative for East Sussex, the Lord Lieutenant of East Sussex.

Contact

Email: mayorsoffice@brighton-hove.gov.uk
Phone: 01273 291 225
Address: Civic Office, Brighton Town Hall, Bartholomew Square, Brighton, BN1 1JA
Facebook: https://www.facebook.com/BHMayor
Twitter: https://twitter.com/MayorOfficeBHCC

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Contact the mayor and invite them to your event

The Mayor's charities and events

The Brighton & Hove crest

The Lord Lieutenant of East Sussex

Members of european parliament

Service description

Contact details for the 10 MEPs representing the South East region.

Contact

Email: europe@brighton-hove.gov.uk
Phone: 01273 296 958
Address: International Team, Hove Town Hall, Norton Road, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Your Members of the European Parliament (MEPs)

Your Member of Parliament (MP)

International Team

Mental health

Service description

Mental health services for adults age 18 to 65 years old are provided by staff with specialist skills from both health (NHS) and social care.

The Children and Adolescent Mental Health Service (CAMHS) is a partnership of the Children and Young People’s Trust and Sussex Partnership NHS Foundation Trust. It offers a range of mental health services for younger people.

Contact

Phone:

local services: 01273 621 984
Brighton & Hove local office: 01273 77 83 83
Trust headquarters: 01903 84300

Fax: 01273 242 037

Address: East Brighton Community Mental Health Centre, Brighton General Hospital, Elm Grove, Brighton, BN2 3EW

Community Mental Health Team: West Millview Hospital, Neville Avenue, Hove BN3 7HY Phone: 01273 696 011

Mental health and wellbeing

Child and adolescent mental health services (CAMHS)

Minerals local plan

Service description

The Minerals Local Plan has been prepared jointly by East Sussex County Council and Brighton & Hove City Council.

Contact

Email: local.plan@brighton-hove.gov.uk

Phone: 01273 292 504

The Minerals Local Plan can be viewed online or downloaded by visiting the East Sussex County Council Minerals Local Plan webpage

Local Plan

Mortuary

Service description

Provides postmortem and storage facilities for deaths that are reported to the Coroner

Contact

Email: mortuary@brighton-hove.gov.uk
Phone: 01273 29 23 29
Fax: 01273 292 331
Address: Lewes Road, BN2 3QB

Equal access

Disabled Access

Opening times

Monday to Thursday, 7am to 3pm

Friday 7am to midday

The City Mortuary is located within the grounds of the Extra-Mural Cemetery on Lewes Road.

Brighton & Hove City Mortuary

Museums

Service description

Historic properties and museums across Brighton & Hove open to the public and offering education programmes, temporary exhibitions and research facilities. Museums include collections of national importance.

Contact

Email: visitor.services@brighton-hove.gov.uk
Phone: 03000 290 900

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

If you would like to make a donation or bequest to one of the museums, details can be found on the museums website donations and bequests page.

Brighton Museum

Booth Museum of Natural History

Hove Museum & Art Gallery

Preston Manor

The Royal Pavilion

West Blatchington Windmill

Music & Arts

Service description

Our vision is for all children and young people in the city, whatever their background, to be able to engage with, to enjoy and to be inspired by high quality music and arts opportunities. Please see the website for the many activities on offer to children and young people throughout Brighton & Hove.

Brighton & Hove Music & Arts is the lead partner for SoundCity, the music education hub for Brighton & Hove, bringing together the leading organisations for music in the city. This partnership reflects the unique artistic and cultural landscape of the city, whose key mission is to enhance and further develop music education and opportunities that reflect the needs of children and young people. Alongside our colleagues in schools our strategic partners are Brighton Dome & Festival, Glyndebourne, University of Sussex and Rhythmix.

Contact

Email: bhma@brightondome.org
Phone: 01273 261 565
Address: County Oak Avenue, Brighton, BN1 8DJ
Facebook: https://www.facebook.com/BHMusicandArts
Twitter: https://twitter.com/BHMusicandArts

Music & Arts in Brighton & Hove

Noise

Contact

Email: EHL.environmentalprotection@brighton-hove.gov.uk
Phone: 01273 294 266
Address: Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Toilet
Hearing Loop

Report a noise problem

Noise, pollution and air quality

Noise from alarms

Busking

What you can do about noise and nuisance

Services starting with O, P and Q

In this section you will find:

Objects on the highway
Occupational therapy
Older people's services
Outdoor events
Parking
Parking - Penalty Charge Notices (PCNs)
Parks & open spaces
Payment services
PDQ machines
Performance
Pest control and wildlife management
Pet care
Petitions
Physical disability
Planning applications
Playbus
Pollution control
Population
Portslade Town Hall
Power of attorney
Preston Manor
Private Sector Housing
Procurement
Public art
Public transport

Objects on the highway

Service description

If you would like permission to place objects on the public highway please select one of the application forms listed below.

Contact

Email: street.licensing@brighton-hove.gov.uk
Phone: 01273 292 071

Related forms

Skip/container licence

Objects on the highway licence

Scaffolding licence

Occupational therapy

Service description

If you have a disability, there are a number of ways we can help you live more independently in your home.

Contact

Email: accesspoint@brighton-hove.gov.uk
Phone: 01273 29 55 55
Address: Adult Social Care, 2nd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 8.30am to 5pm

Occupational Therapy Services are for people of all ages who have a physical disability living in Brighton & Hove.

Occupational Therapists aim to promote and assist in maintaining daily living skills, as well as providing information and support to people with a disability and their carers. They also provide daily living equipment and arrange adaptations to homes.

Equipment to help with daily living

Support to live at home

Older people's services

Service description

Our aim is to support older people who want to stay living in their home. If this is not possible, to help them move to residential or nursing home care.

Contact

Email: accesspoint@brighton-hove.gov.uk
Phone: 01273 29 55 55
Address: 3rd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1JE

Opening times

Monday to Thursday, 8.30am to 5pm

Friday, 8.30am to 4.30pm

Adult Social Care

Retiring

Outdoor events

Contact

Email: eventsinfo@brighton-hove.gov.uk
Phone: 01273 293 001
Address: The Flat, Brighton Centre, Kings Road, Brighton, BN1 2GR
Twitter: https://twitter.com/bhoutdoorevents

Equal access

Disabled Access
Disabled Toilet

Events and filming

Filming in the city

Organising an event on council land

The Outdoor Events Office

Parking

Service description

The quickest way to contact Parking services is to use the parking services contact form. This means your enquiry goes to the correct team and will help us deal with your application or enquiry quickly.

Contact

Phone: 01273 29 66 22, 9am to 1pm, Monday to Friday
Address for post only: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

If you don't have access to the internet or need help using the online forms, you can phone us on the number above. We are unable to take general enquiries on this phone line.

Opening times

The Parking Information centre at Hove Town Hall is currently closed.

Parking permits

Parking

Penalty Charge Notices (PCN)

Car parks

Blue Badge scheme and disabled parking

Parking - Penalty Charge Notices (PCNs)

Service description

Civil Enforcement Officers (CEOs) can issue a Penalty Charge Notice (PCN) where a vehicle has parked in contravention.

The easiest way to pay or appeal a PCN is online. A link to further information on PCNs, including how you can pay or appeal, can be found here: Penalty Charge Notices

Contact

Online: contact parking services
Phone: 01273 29 66 22, 9am to 1pm, Monday to Friday
Out-of-hours: 0345 603 5469
Address for post only: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

If you don't have access to the internet or need help using the online forms you can phone us on the number above. We are unable to take general enquiries on this phone line.

Opening times

The Parking Information centre at Hove Town Hall is currently closed.

Penalty Charge Notices (PCN)

Pay your Penalty Charge Notice (including bus lane/CCTV)

Challenge your Penalty Charge Notice (including bus lanes/CCTV)

Parks & open spaces

Service description

Brighton & Hove City Council currently manages some 1100 hectares of parks and green spaces. These are formal parks and gardens through local recreation grounds down to small open green spaces and woodlands.

Contact

Email: cityparks@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Stanmer Park, Lewes Road, Brighton, BN1 9SE

Equal access

Disabled Access

Parks and countryside

Related forms

Parks - contact form

Payment services

Service description

Payment Services receive and process postal payments for council services.

Contact

Email: cashiers@brighton-hove.gov.uk
Phone: 01273 291 908 automated payment line 01273 291 907 minicom

Opening times

Monday to Friday, 8.45pm to 4.30pm

PDQ machines

Service description

PDQ machines take income for the relevant service area. For example if you want to buy something at the Pavilion you can pay by card via their PDQ machine. If you want to buy admission to the pavilion you can pay by their PDQ machine. If you want to pay your sundry debtors invoice over the telephone you can do so via their PDQ machine.

Contact

Email: banking@brighton-hove.gov.uk
Phone: 01273 29 00 00

More information

Payment can be made for items at PDQ machines situated in the following locations:

Hove Parking information Centre
Hove Town Hall Registrars Office Cashiers
Oxford Street
Shoreham Airport
Accommodation Bureau Visitor & Convention Bureau Brighton
Visitor Information Centre
Waterhall Golf Club
Hollingbury Park Golf Club
Longhill High School
Portslade Sports Centre
Brighton Centre
King Alfred Leisure Centre
Booth Museum
Brighton History Centre
Brighton Museum
Queen Adelaide Tearooms
Royal Pavilion Shop 1
Royal Pavilion
Entrance Hove Museum
Jubilee Library
Stanmer Park Nursery

Performance

Service description

To provide council-wide, business planning and review function, and to identify, monitor, analyse and report on the performance of the council's services to the residents of the city.

Contact

Email: theperformanceteam@brighton-hove.gov.uk
Phone: 01273 292 344
Address: First Floor, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

Pest control and wildlife management

Service description

Brighton & Hove City Council's Pest Control and Wildlife Management Department remove pests in residential homes and businesses. This includes rats, mice, fleas, cockroaches, wasps and squirrels.

Book an appointment online

For bird treatments please telephone the number given below.

Contact

Email: pest.control@brighton-hove.gov.uk
Phone: 01273 294 266
Address: Brighton & Hove City Council, 2nd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access

Pest control

Pet care

Service description

Helping with pet care during a hospital stay.

Contact

Phone: 01273 69 69 55 ext 5084

More information

If your hospital stay is planned you should make your own arrangements for pet care.

If your hospital admission is an emergency we will try to contact your next of kin and ask them to arrange pet care.

If you don't have anyone that can help we'll arrange to go into your property, remove any pets and place them in an appropriate setting. There is a charge for this.

Petitions

Service description

Petitions are a call to action from a group of people in the city to the council.

Contact

Email: democratic.services@brighton-hove.gov.uk
Phone: 01273 291 006
Address: Democratic Services, Room 167, Hove Town Hall, Norton Road, BN3 3BQ
Twitter: https://twitter.com/BHDemoServ

Opening times

Monday to Friday, 9am to 5pm

Going to a full council or committee meeting

Physical disability

Contact

Email: accesspoint@brighton-hove.gov.uk
Phone: 01273 29 55 555
Address: 2nd Floor Barts House, Bartholomew’s Square, Brighton, BN2 1JP

Adult Social Care

Equipment to help with daily living

Planning applications

Service description

We determine planning and listed building consent applications submitted to the council under the Planning Acts. We also investigate and take action against potential breaches of planning regulations.

If you are having problems submitting a planning application on line, you need to contact the Planning Portal directly. Send an email to support@planningportal.co.uk or Phone: 0333 323 4589 weekdays between 9am and 5pm excluding bank holidays. ·

The online planning register has details of the case officer, current status of the application, contact details for the applicant and the key dates for determining the application

Commenting on a planning application

If you are commenting on a planning application, use our online register. Please do not send comments directly to the case officer as this will delay them appearing on the register.

You will automatically be logged out of the system after 30 minutes. We recommend that you type any long responses into a document first and then copy it into the system.

If you want to submit other documents and photographs in support of your comments, you can send them to planning.applications@brighton-hove.gov.uk

Contact

For questions from residents about a specific planning application or enforcement case, the appointed case officer may be able to provide more information or clarification. Please note that they cannot start a correspondence, as they have to be impartial in the determination of the case.

You can find a planning officer's contact details on our website.

A request to investigate a potential breach of planning regulations by our enforcement team, must be reported using the following link

use the online contact the council form
send an email to planning.applications@brighton-hove.gov.uk
write to us at Hove Town Hall, Norton Road, Hove, BN3 3BQ

For residents who cannot access the internet, you can phone 01273 292222 from 9:30am to 1:30pm daily (excluding weekends and bank holidays).

Opening times

The service does not generally see members of the public in person, unless it is either:

on the site of a proposed development where the application is to be determined by the Planning Committee or when deemed necessary and appropriate by the Planning Service
by invitation at Bartholomew House for a PACE interview with one of our enforcement officers about an investigation

Planning applications

Do I need planning permission?

Pre-application advice

Local Requirements & Planning Application Forms

Playbus

Service description

The Brighton & Hove playbus brings exciting open access play opportunities into the heart of communities across the city. All children are invited to join us in playing inside and outside all year round.

Our service, delivered by trained and dedicated play workers, is free, inclusive and open to everyone.

Contact

Email: kurt.birkenbeil@brighton-hove.gov.uk
Phone: 01273 294 264
Address: The Playbus Team, The Play Service, Youth Office, 376 Carden Avenue, Brighton, BN1 8LJ
Facebook: http://www.facebook.com/BHCCPlaybus
Twitter: http://www.twitter.com/BHCCplaybus

Childcare and family support

Pollution control

Contact

Email: ehl.environmentalprotection@brighton-hove.gov.uk
Phone: 01273 294 266
Address: Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday, Tuesday, Thursday and Friday, 9am to 5pm

Wednesday 10am to 5pm

Bonfires and air pollution

Application for a permitted industrial process

Air quality and pollution

Report an environmental nuisance

Bathing water quality

Environment Health service standards

Environmental emergencies (out of hours)

Contaminated land

Report an environmental nuisance

Population

Service description

Brighton and Hove Local Information Service.

Contact

Email: bhlis@brighton-hove.gov.uk
Phone: 01273 293 779

Equal access

Disabled Access

Opening times

By appointment only.

Brighton & Hove Connected - local intelligence

Economic data

Council finance and data

Census 2011

Portslade Town Hall

Service description

council meeting venue
housing office
rooms to hire for local groups

Contact

Address: Victoria Road, Portslade, BN41 1YF

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

How to contact council housing

Council buildings for conferences and events

Power of attorney

Service description

Power of Attorney is a legal document where one person gives another person or persons the power to act on his or her behalf with regard to his or her property and financial affairs.

More detailed information can be found on the website of the Public Guardianship Office

Contact

Phone: 01273 29 00 00

Preston Manor

Service description

This charming manor house powerfully re-creates the atmosphere of an Edwardian gentry home, both upstairs and downstairs. The Manor also has walled gardens and a fascinating pets' cemetery.

Contact

Email: visitor.services@brighton-hove.gov.uk
Phone: 03000 290 900
Address: Preston Drove, Brighton, BN1 6SD

Opening times

April to September:

Tuesday to Saturday, 10am to 5pm
Sunday 2pm to 5pm
Closed Monday (including Bank Holidays)

1 October to31 March:

closed to the general public

More information

For full visitor information, check the Preston Manor website.

Contracts and tenders with the council

Private Sector Housing

Contact

Email: psh@brighton-hove.gov.uk
Phone: 01273 293 156
Address: Private Sector Housing, Room 217, Ground Floor, Hove Town Hall, Hove, BN3 4AH

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Private Housing

Procurement

Service description

Offering procurement advice and assistance to contractors, potential suppliers and internal customers. Information on council contracts, contract managers, and how to access our tenders.

Contact

Email:procurement@brighton-hove.gov.uk
Address: Bartholomew House, Bartholomew Square, Brighton, BN1 1JS

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Community Right to Challenge

Public art

Service description

The council has a Percent for Art Policy that operates as part of planning policy. The responsibility for the implementation of this policy sits jointly with Planning and the Arts and Creative Industries Unit.

Contact

Email: arts@brighton-hove.gov.uk
Phone: 01273 292 536
Address: Hove Town Hall, Norton Road, BN3 3BQ

If you would like to be added to the Public Art mailing list please email your details (address and email address) to arts@brighton-hove.gov.uk and you will automatically receive details of commissions as soon as they are available.

Public art

Public transport

Service description

All new developments must offer access to adequate public transport facilities, this includes the capacity for existing services to serve the new demands placed on them by the proposed development.

Contact

Email: transport.projects@brighton-hove.gov.uk
Phone: 01273 292 480
Twitter: https://twitter.com/BHCC_Transport

Buses

Links to local travel updates

Public transport

Trains

Services starting with R and S

In this section you will find:

Rabies
Records office
Recycling
Regeneration
Register office
Resident parking
Residential care for children and young people
Residential homes
Right to buy & leasehold
Road adoption
Road lines and signs
Royal Pavilion
Rubbish collection
School admissions
School exclusions
School governors
School improvement
School transport
Schools
Schools - EMAS Ethnic Minority Achievement Service
Schools crossing patrols
Seafront Office
Seniors housing
Sexual violence and abuse
Skips & scaffolding
Special and additional educational needs
Sports bookings
Staff training planner
Stop smoking services
Street cleaning
Street furniture
Street lighting
Street naming & numbering
Street parties and play streets
Student support
Supported employment
Sustainability
Swimming pools

Rabies

Service description

Any queries relating to rabies should be directed to Surrey & Sussex Health Protection Unit.

Contact

Email: sshpu@hpa.org.uk
Phone: 0845 894 2944
Address: Health Protection Agency Surrey and Sussex Health Protection Unit,County Hall North Chart Way, Horsham West Sussex, RH12 1XA

Records office

Service description

Please follow the links below for information about records in Brighton & Hove.

Contact

Email: archives@eastsussex.gov.uk
Phone: 01273 482 349
Address: The Maltings Castle Precincts, Lewes, BN7 1YT

Equal access

Disabled Access

Recycling

Service description

The council has a range of recycling services, including kerbside recycling services, recycling banks and household waste recycling sites.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29 from 9.30am to 1.30pm.
Please note this phone number is intended for use by people who are unable to contact us using one of our on-line forms online forms or via email.
Address: Hollingdean Depot, Hollingdean Road, Brighton, BN1 7GA

Recycling

How to use your recycling bins or boxes

Recycling points, sites or tips

What you can take to our recycling sites and where to find them

Rubbish, recycling and streets

Report a missed bin or box collection

Regeneration

Service description

The Regeneration & Renewal team distributes government regeneration funding in Brighton & Hove.

Contact

Email: aif@brighton-hove.gov.uk

Register office

Service description

For marriage and civil partnership ceremonies, commitment renewal of vows and naming ceremonies, citizenship ceremonies and the registration of births and deaths

Contact

Email: register.office@brighton-hove.gov.uk
Phone: 01273 292 016
Out of hours for urgent burials: 07979 648 227
Fax: 01273 292 019
Address: Brighton Town Hall, Bartholomew Square, Brighton, BN1 1JA
Facebook: https://en-gb.facebook.com/weddingsandceremonies

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Monday, Tuesday, Thursday & Friday, 9.30am to 5pm and Wednesday 10am to 5pm

Births, deaths and marriages civil partnership and citizenship

Resident parking

Contact

Email: parking@brighton-hove.gov.uk
Phone: 01273 29 66 22
Address: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Residential care for children and young people

Service description

A respite service for young people with severe learning disabilities.

Contact

Phone: 01273 29 55 30
Address: 55 Drove Road, Portslade, Sussex, BN41 2PA

Equal access

Disabled Access
Disabled Toilet

Opening times

Open 363 days a year (closed on Christmas Day and Boxing Day) and operates 24 hours a day

The Short Term Care Unit operates for young people with a severe learning disability and challenging behaviour aged between 10 and 18 years old.

Residential short stays provide support to families enabling young people to remain in their own homes.

The aim of STC is to promote independence, provide support to families and work with the young people to help them manage their behaviours safely and appropriately

Residential homes

Service description

CQC registers, inspects and reports on social care services in England, including all care homes and care services.

Contact

Email: enquiries@cqc.gsi.gov.uk
National Helpline: 03000 61 61 61
Address: National Correspondence, Citygate, Gallowgate,Newcastle upon Tyne, Tyne and Wear, NE1 4PA

Equal access

Disabled Access
Disabled Toilet

Right to buy & leasehold

Service description

Management of the council's leasehold properties and the Right to Buy scheme

Contact

Email: rtbleasehold@brighton-hove.gov.uk
Phone: 01273 293 074
Address: Housing Centre, Unit 1, Fairway Trading Estate, Eastergate Road, Brighton, BN2 4QL

Equal access

Disabled Access
Disabled Toilet

Road adoption

Service description

Adoption of roads as public highways.

Contact

Email: roadadoption@brighton-hove.gov.uk

Opening times

By appointment only.

The planning of roads and footpaths has a major impact on the character, quality and safety of residential areas.

It affects:

the movement of traffic, including emergency and other services
arrangements for the parking of residents' and visitors' cars
the ease with which people, including those who are disabled, can get around
the layout of houses and their gardens
the provision for children's play and other outdoor activities

We have adopted the East Sussex County Council "Manual for Estate Roads 1995 edition, as amended" as our interim design guide for design and construction. We hope that the information it contains will help everyone involved with the design of both new developments and the renovation of older developments to create an environment which is attractive, convenient, safe and economical to construct and maintain.

Travel, transport and road safety

Related forms

Road adoption application form

Road lines and signs

Contact

Email: parking.infrastructure@brighton-hove.gov.uk
Address: Parking Infrastructure, Brighton & Hove City Council, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Road Signs

Street Naming & Numbering

White line road marking for driveways

Parking schemes, restrictions & legislation

Street name plate report form

Royal Pavilion

Service description

The famous seaside palace of George IV is recognised as being one of the most extraordinary palaces in Europe. Admission fee payable.

Contact

Email: visitor.services@brighton-hove.gov.uk
Phone: 03000 290 900
Facebook: https://www.facebook.com/royalpavilionandbrightonmuseums
Twitter: https://twitter.com/BrightonMuseums

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Opening times

Open daily except 25 & 26 December
April to September 9.30am to 5.45pm (last admissions 5pm)
October to March 10am to 5.15pm (last admissions 4.30pm)

See Royal Pavilion & Museums on Flickr

For visitor information, check the Royal Pavilion website.

Free audio tour included in admission price. Audio tours are available in English, French, German, Italian, Spanish, Cantonese, Mandarin, easy English and visually descriptive English for the visually impaired.

A 30 minute short tour in English and a chidren's tour is also available. Guided tours and group visits must be booked in advance.Gift shop. Royal Pavilion Tearoom. Rooms available for private and corporate hire, also wedding ceremonies and receptions.

Disabled access, wheelchair access to ground floor and state apartments, tactile tours for visually impaired people and Sennheiser system for people that are hard of hearing.

The Royal Pavilion

Recycling, rubbish and street cleaning

Rubbish collection

Service description

Cityclean collects rubbish from households and communal bins in the city.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29 from 9.30am to 1.30pm.
Please note this phone number is intended for use by people who are unable to contact us using one of our on-line forms online forms or via email.
Address: Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA

Rubbish

Wheelie bins & bin bags

Communal street bins

Recycling

Household Waste Recycling Sites

Bulky waste collection

Report a missed bin or recycling box collection

Related forms

Request a recycling or refuse bin

Reporting a missed bin collection

School admissions

Service description

The school admissions team administer the allocation of school places for Brighton & Hove local authority schools.

Contact

Email: schooladmissions@brighton-hove.gov.uk
Phone: 01273 293 653
Address: Schools Admissions Team, Brighton & Hove City Council, Hove Town Hall, Hove, BN3 3BQ

Opening times

Telephone lines are open from 8:30am to 1pm Monday to Friday

We are not able to meet members of the public face to face.

School admissions

School appeals

School exclusions

Service description

Administers exclusions from schools and provides advice for parents.

Contact

Email: Allistare.smedley@brighton-hove.gov.uk
Phone: 01273 293 480
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

School Exclusions

School governors

Service description

Brighton & Hove School Workforce and Governor Support team provides training, support and guidance for school governors and leaders. View our webpage for more information about how to become a governor in Brighton & Hove.

Contact

Email: governor.support@brighton-hove.gov.uk
Phone: 01273 293 465
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ
Facebook: https://www.facebook.com/schoolgovernors
Twitter: https://twitter.com/BHSchoolGovs

Opening times

Monday to Friday, 9.00am to 5.00pm

School governors

School improvement

Contact

Email: standardsandachievement@brighton-hove.gov.uk
Phone: 01273 293 513
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

School term and holiday dates

School transport

Service description

Provides free bus transport to school for children who qualify on distance or income grounds. Also provides transport for some children attending special schools.

Contact

Email: HometoSchoolTransport@brighton-hove.gov.uk
Phone: 01273 293 501
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Opening times

Monday to Thursday, 8.30am to 5.00pm

Friday 8.30 to 4.30

School transport

Schools

Service description

Provides information about all local authority schools in the city.

Contact

Email: schooladmissions@brighton-hove.gov.uk
Phone: 01273 293 653
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Telephone lines are open Monday to Friday, 8.30am to 1pm

Apply for a school place

Find schools near you

Bullying in schools information for parents and carers

Virtual School for children in care and previously in care

Schools crossing patrols

Service description

Employs school crossing patrol staff.

Contact

Email: road.safety@brighton-hove.gov.uk
Phone: 01273 292 357
Address: Hove Town Hall, Norton Road, Hove, East Sussex, BN3 4AH

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

School crossing patrols are provided in locations where children frequently need to cross the road on their way to school (e.g. opposite school premises, at major road junctions near a school) and where children may be in danger from road traffic.

School Crossing Patrols

Seafront Office

Service description

The Seafront Office is located near Brighton Palace Pier, and is the centre for seafront maintenance, advice, lifeguards, sports facilities and lockers.

Contact

Email: seafrontoffice@brighton-hove.gov.uk

Phone: 01273 292 715

Address: The Seafront Office, 141 King's Road Arches Lower Esplanade, Brighton, East Sussex, BN1 2FN

The Seafront Office

Seniors housing

Service description

Specialist housing provision for people aged 55 and over who wish to maintain their independence with support. Scheme managers provide remote support by phone and email, and deliver a call service Monday to Friday. All homes come supplied with 24/7 emergency alarm support.

Contact

Email: seniorshousing@brighton-hove.gov.uk
Phone: 01273 29 30 30
Address: 1 Fairway Trading Estate, Eastergate Road, Moulsecoomb, Brighton, BN2 4QL

Equal access

Disabled Access
Disabled Toilet
Hearing Loop

Apply for Seniors Housing

CareLink Plus alarm and telecare service

Make a bid on Homemove

Sexual violence and abuse

Service description

If you are a victim of rape or sexual assault the Safe in the City website can give you details of agencies that can support you. They also outline strategic work in the city.

Please call 999 if you or someone you know is in danger.

Skips & scaffolding

Service description

The licensing and monitoring of skips, scaffolds, hoarding and builders' materials upon the Public Highway.

Contact

Email: street.licensing@brighton-hove.gov.uk
Phone: 01273 29 20 90
Address: Highway Enforcement, Hove Town Hall, Norton Road, Hove, East Sussex, BN3 3BQ

Opening times

Monday to Friday, 9am to 5pm

If you have a query regarding an item on the Public Highway you can complete the online pavement and road repairs reporting form or phone 01273 29 20 90.

We need a precise location, a description of the problem and, wherever possible, the name of the scaffold/skip company. All scaffolds and hoardings on the Highway have to display a brightly coloured, laminated licence visible from the street and be identified.

By law, all skips on the Highway need to be identified and have reflective markings. If you want to check that an item is licensed you can ask your contractor for the Licence Number and/or check with this office.

Skips, scaffolds, hoardings, materials and plant

Skips, scaffolds, hoardings, materials and plant or skip/container licence

Roads, pavements and potholes - report damage

Scaffolding licence

Special educational needs and disabilities

Special and additional educational needs

Service description

Administers support for children with special and additional educational needs and disabilities.

Contact

Email: sen.team@brighton-hove.gov.uk
Phone: 01273 293 552
Address: Hove Town Hall, 2nd Floor North, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Thursday, 9am to 5pm

Friday, 9am to 4.30pm - please telephone first

Who can get free school transport

Amaze

Special educational needs and disability support

Sports bookings

Service description

We offer a broad range of outdoor pitch or court bookings including football, cricket, rounders, stoolball, tennis and bowls. We also have the Pavilions at The Level for private hire for community activities.

Contact

Email: sports.bookings@brighton-hove.gov.uk
Phone: 01273 292 704
Address: Stanmer Park, Lewes Road, Brighton, BN1 9SE

Equal access

Disabled Access

Opening times

Monday, Tuesday, Thursday and Friday 9am to 5pm

Wednesday 10am to 5pm

Sports bookings

Football

Cricket pitches

Summer sports in parks

Fitness Groups

Staff training planner

Service description

An online training planner where you view all courses and download an application form. In the future Brighton & Hove school staff will be able to log-in online and manage their training, view training history and apply for training directly.

Contact

Email: gaynor.may@brighton-hove.gov.uk
Address: Hodshrove Lane, Brighton East Sussex, BN2 4SB

Equal access

Disabled Access
Disabled Toilet

Stop smoking services

Service description

Trained advisers at our local stop smoking services can help you quit for good. The service offers free one-to-one support along with stop smoking medications at the cost of a prescription, or free if you are exempt.

Contact

Email: smokefree@brighton-hove.gov.uk
Phone: 01273 294 589

Street cleaning

Service description

Cityclean provides a street cleaning service for Brighton & Hove. This includes clearing litter, dog mess and other discarded rubbish from the city's streets, beaches, gutters and litter bins.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA
Facebook: http://www.facebook.com/recyclingandrefuse
Twitter: http://twitter.com/recyclingrefuse

Street jet washing, chewing gum removal and motorised road sweepers

Rain water gullies

Street furniture

Service description

Street furniture can range between public seats to non-illuminated and illuminated road signs and bollards. Highway furniture will be maintained by cityclean.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29

Street lighting

Recycling, rubbish and street cleaning

Related forms

Street furniture application

Street lighting

Contact

Email: streetlighting@brighton-hove.gov.uk
Phone: 01273 29 29 29 to report a fault
Address: Hove Town Hall, Room 217, Norton Road, Hove, BN3 3BQ

Street lighting

Street lights - report faulty lighting

Related forms

Street naming and numbering

Service description

All proposals for new street names/changes of names In Brighton & Hove must be sent to the council for approval prior to being brought into use.

We're the statutory authority for the naming and numbering of streets and buildings in the city. The appropriate naming and numbering of streets and buildings is important for identifying properties. It's used to support record keeping and responses to emergencies by ambulance, police and fire services.

All addresses are recorded in the Local Land and Property Gazetteer (LLPG) in a consistent format.

Contact

You can:

Apply online to register a street name or number as a resident
Apply online to register a new street name or number as a developer or business
Complete an address registration request (printable version) (PDF 98KB)

Equal access

Disabled Access
Disabled Toilet

Street Naming & Numbering

Related forms

Street naming & numbering proposals

Street parties and play streets

Service description

Local residents and community groups can apply to close the road to hold street parties in their area or for safe play.

Contact

Email: highwayevents@brighton-hove.gov.uk
Phone: 01273 292 503 (Street Parties) 01273 292 065 (Play Streets)
Address: Highway Events, Brighton & Hove City Council, Room G13, Hove Town Hall, Norton Road, Hove, BN3 4AH

Street parties and play streets

Organising an event on council land

Student support

Service description

Information and advice about applications for financial support to students that want to enter further education and those already in higher education

Contact

Email: educationandskills@brighton-hove.gov.uk
Phone: 01273 296 032
Address: 1st Floor Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Families, children and learning

Student support - Student grants & loans

Help with travel and living costs for FE students

Free school meals

Supported employment

Service description

We use the supported employment model of working with people with disabilities, to help them find work and stay in work. We work in partnership with local employers.

Contact

Email: SET@brighton-hove.gov.uk
Phone: 01273 295 961
Address: Montague House, Montague Place, Brighton, BN2 1JE

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Sustainability

Service description

The Sustainability Team provides professional advice in all aspects of sustainability.

Contact

Email: Sustainability@brighton-hove.gov.uk
Phone: 01273 293 833
Address: Hove Town Hall, Norton Road, Hove, BN3 4AH
Facebook: https://www.facebook.com/SustainabilityinBrightonandHove

Swimming pools

Contact

Email: sports.info@brighton-hove.gov.uk
Phone: 01273 292 707
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Opening times

King Alfred Leisure Centre

Prince Regent Swimming Complex

St Luke's Pool

Sport and Activity

Services starting with T, U and V

In this section you will find:

Tables and chairs
Teachers
The Keep
Tide times
Tips
Toilets
Trading Standards - advice for businesses
Traffic management
Traffic signals
Transport Projects
Travellers
Trees
Venues
Virtual School for Children in Care and Previously in Care
VisitBrighton - tourism in Brighton & Hove
Volks railway
Voluntary services
Voting

Tables and chairs

Service description

To control the licensing of objects on the public highway.

All tables and chairs on the public highway have to be licensed. It is the traders responsibility to get a licence.

The licence specifies where items can be placed and the maximum area that can be taken up.

Licensees have to display a circular sticker (like a Tax Disk) in their door or window to show that they have a licence. These stickers indicate where tables and chairs are allowed to be placed.

Contact

Email: street.licensing@brighton-hove.gov.uk
Phone: 01273 292 071

Opening times

Monday to Friday, 9am to 5pm

Highway licensing - shop displays, tables and chairs and advertising boards

Related forms

Objects on the highway licence

Teachers

Service description

Information for teachers and support staff.

Contact

Email: schools.training@brighton-hove.gov.uk
Phone: 01273 293 465
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Opening times

The phone lines are open from 8.30am to 5pm

Newly qualified teachers

The Keep

Service description

The Keep holds an extensive range of material for the study of Brighton & Hove's history and culture.

Contact

Email: localhistory@brighton-hove.gov.uk or thekeep@eastsussex.gov.uk
Phone: 01273 482 349
Address: The Keep, Woollards Way, Brighton, BN1 9BP
Facebook: http://www.facebook.com/thekeeparchives
Twitter: https://twitter.com/thekeeparchives

Opening times

Tuesday to Friday 9.30am to 5pm
Saturday 9.30am to 4pm
the reading room is closed from 1pm to 2pm
closed on Sundays

Local history

Brighton History Centre

Tide times

Email: seafrontoffice@brighton-hove.gov.uk

Phone: 01273 292 715

Address: The Seafront Office, 141 King's Road Arches Lower Esplanade, Brighton, East Sussex, BN1 2FN

Tide times

Tips

Service description

There are two Household Waste Recycling Sites for Brighton & Hove residents to recycle or dispose of their own household waste.

Hove recycling centre, off Old Shoreham Road, Hove, BN3 7AE, between Aldrington Avenue and Leighton Road
Brighton recycling centre, off Wilson Avenue, Brighton, BN2 5PA, about half way up Wilson Avenue, on the eastern side

Check the recycling centre pages for opening times.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29
Address: Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA

What you can take to our recycling sites and where to find them

Getting rid of large and electrical household items

Recycling

Rubbish

Rubbish, recycling and streets

Toilets

Service description

Public toilets in Brighton & Hove.

Contact

Email: cityclean@brighton-hove.gov.uk
Phone: 01273 29 29 29

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 8am to 5pm

Public toilets

Accessible public toilets

Trading Standards - advice for businesses

Service description

Improving and maintaining standards of fair trading in relation to quality, quantity, safety and description.

Contact

Email: trading.standards@brighton-hove.gov.uk
Phone: business advice 01273 292 523, consumer advice 03454 04 05 06
Address: 2nd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1JE

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9.30am to 4.30pm

For more information & guidance please contact the Citizens Advice Consumer Service

Trading Standards

Related forms

Business advice form

Traffic management

Service description

This team deals with the planning, scheduling, and management of roadworks and activities throughout the city's road network.

Contact

Email: permit.admin@brighton-hove.gov.uk
Phone: 01273 29 33 66
Address: Traffic management team, Hove Town Hall, Norton Road, Hove BN3 3BQ

Opening times

Monday to Friday, 8.30am to 4pm

Traffic management permit scheme

Links to local travel updates

Traffic signals

Service description

Maintenance of traffic lights and pedestrian crossings.

Contact

Email: trafficsignals@brighton-hove.gov.uk
Phone: 01273 292 512
Out-of-hours: 0845 6070 999
Address: 1st Floor Bartholomew House, Bartholomew Square, Brighton, BN1 1JP
Twitter: http://www.twitter.com/bhcc_transport

Opening times

Monday to Friday, 9am to 5pm

Traffic Signals

Transport Projects

Service description

Our aim is to make Brighton & Hove a city fit for people. Our travel, transport and road safety schemes are geared towards helping residents, businesses and visitors to get around the city efficiently and safely. We want to give people more choice in how they travel and make it easy for everyone, whether they’re walking, cycling, driving, riding, using public transport, or even skating, blading and scooting.

Contact

Email: transport.projects@brighton-hove.gov.uk
Address: Travel Planning, Hove Town Hall, Norton Road, Hove, BN3 3BQ
Twitter: https://twitter.com/BHCC_Transport

Cycling and walking

Drive & Ride

Maps for road users

Public transport

Tree Trust - celebrate or commemorate by planting a tree

Travellers

Service description

The Traveller Liaison Services offers several services including:

liaison with the settled community
provision of advice and support to landowners and the public
management of unauthorised encampments
management of the Horsdean Traveller site
support in helping Travellers access services such as health and education

Contact

Email: travellers@brighton-hove.gov.uk
Phone: 01273 292 044
Address: Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access

Opening times

10am to 4pm

Travelling communities

Trees

Service description

The Arboricultural Service deals with most tree-related issues within Brighton & Hove.

Contact

Email: arboriculture@brighton-hove.gov.uk
Phone: 01273 29 29 29

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Trees

Elm Disease

Tree Preservation Orders

Related forms

Tree Trust Fund - planting a tree

Venues

Service description

There are a variety of rooms in council buildings available to hire for conferences and events.

We also have a range of meeting rooms and IT suites available in our libraries, including conference rooms in the award winning Jubilee Library.

Council buildings for conferences and events

Virtual School for Children in Care and Previously in Care

Service description

To raise the educational achievements of Children in Care and those Previously in Care.

Contact

Email: virtualschool@brighton-hove.gov.uk
Phone: 01273 293 992
Address: Moulsecoomb Hub South, Hodshrove Lane, Brighton, BN2 4SE

Equal access

Disabled Access
Disabled Toilet

Virtual School for children in care and previously in care

Fostering and adoption

Child protection