Introduction

If you know the department you need use the online contact the council form to get in touch.

If you're not sure which service you need to contact, use this A to Z of council services, or please call our switchboard on 01273 290 000. 

Services starting with A

 

In this section you will find:

 

Abandoned vehicles

Service description

Investigation of abandoned vehicles.

Contact

 

Abnormal loads

Contact

Email: streetlighting@brighton-hove.gov.uk
Phone: 01273 292 515 or 01273 292 516
Address: Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

Equal access

Disabled Access

Opening times

Monday 9am to 5pm

Tuesday,Wednesday and Thursday 9am to 1pm and Friday 9am to 4.30pm

Related pages

Abnormal Loads
Roads and highways

 

Access to education

Service description

Ensures all children of statutory school age in Brighton & Hove receive full time education and that schools comply with legal requirements around school attendance.

Contact

  • Phone: 01273 291 378
  • Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access
Disabled Toilet

Related pages

Bullying in schools information for parents and carers

Equal access

Disabled Access

Opening times

Monday to Friday, 9am to 5pm

 

Adaptations

Service description

If you have a disability or illness and you have difficulty carrying out daily living activities we may be able to help.

Our occupational therapists, rehabilitation officers for visual impairment and support staff can assess you. We help adults and their carers to live safely and independently.

Contact

Equal access

Disabled Access
Disabled Toilet

 

Adoption

Service description

Adoption is a permanent, life-long commitment. It offers children who have not had the best start in life the opportunity to live happy, healthy and fulfilling lives with their new families. Adoption can be challenging but it can also be very rewarding. It gives you the chance to help a child whose life has been disrupted, and to watch them develop and benefit from the stability and security of a permanent family.

Like fostering, there is an application and approval process. The Brighton & Hove fostering team and the adoption team work closely together.

Adoption is a separate process from fostering. It is a process which transfers all legal responsibility for a child to their new parent(s).

For more information go to the Brighton & Hove Adoption website.

Contact

Opening times

Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm

Related pages

Fostering and adoption

 

Adult education

Service description

To promote and widen participation of adult learning through providing bespoke provision for communities and families, supporting strategic co-ordination of learning provision with the community and voluntary sector, statutory and commercial, providers and funders.

Contact

Equal access

Disabled Access
Disabled Toilet

Opening times

Monday to Friday, 9am-5pm

 

Advertising boards

Service description

The control and licensing of objects on the public highway.

Contact

Email: street.licensing@brighton-hove.gov.uk
Phone: 01273 292 071
Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

Disabled Access

Opening times

Monday to Friday, 9am-5pm

Related pages

Highway licensing - shop displays, tables and chairs and advertising boards

Related forms

Obstructions on public highways report form

 

AIDS/HIV

Service description

Adult Social Care services' Specialist Team provides, or can enable you to access information, practical help, support or advice for people living with HIV and their carers. The service covers people who live in Brighton & Hove.

Contact

Phone: 01273 26 75 75
Address: Upper Market Street, Hove, BN3 1AS

 

Air quality

Contact

Equal access

Disabled Access

Opening times

Monday, Tuesday, Thursday and Friday, 9am to 5pm and Wednesday 10am to 5pm

Related forms

Environmental Health - enquiries and complaints

 

Alcohol and drugs advice and support

Service description

Adults can get advice and support about alcohol or drug misuse from The Brighton and Hove Recovery Service.

Contact

 

Alley gating

Service description

Brighton & Hove City Council can seek to gate areas of public highway as a response to criminal and/or anti-social behaviour.

Contact

Email: environmentimprovementteam@brighton-hove.gov.uk
Phone: 01273 293 925

Related pages

Public Space Protection Orders (PSPOs) and Gating Orders

 

Allotments

Service description

Cityparks manage 37 allotment sites, which are rented by local residents and community groups for the cultivation of fruit, vegetables and flowers and for use as leisure gardens.

Contact

Equal access

Disabled Access
Disabled Toilet

Opening times

By appointment only

Related forms

Apply for an allotment

 

Animal Wardens

Service description

Collecting and returning lost and found dogs. Animal licensing, including pet shops, boarding, breeding and performing animals.

Contact

  • Email: animalwardens@brighton-hove.gov.uk
  • Phone: 01273 294 266
  • Out-of-hours: After 4pm report lost or found dogs to 07827 967 088
  • Address: Bartholomew House, Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access

Opening times

Monday, Tuesday, Wednesday, Thursday and Friday from 9am to 5pm, Wednesday 10am to 4pm

Related forms

 

Archaeology

Service description

East Sussex County Archaeology Section work to protect, record and present the local archaeological heritage of East Sussex & Brighton & Hove. They provide advice on the management, preservation and understanding of archaeological remains, including advice on planning proposals where the development may impact on archaeological remains.

Contact

Related information

www.eastsussex.gov.uk/environment/archaeology

 

Arts & entertainment

Service description

Brighton & Hove offers a wide range of cultural activities for all. Visit our arts & culture section for information on local art galleries, theatre, cinema and festivals. Our Events Diary offers a daily list of what's on in Brighton & Hove.

Contact

Equal access

Disabled Access

Related pages

Arts and culture
Museums and attractions

 

Arts - galleries

Service description

Brighton & Hove has a lively art scene with many galleries across the city.

Contact

Related pages

Hove Museum & Art Gallery
Art galleries

 

Young People's Asylum Service

Service description

Providing assistance to unaccompanied children and young people seeking asylum.

Contact

Phone: 01273 295 788
Address: Bartholomew Square, Brighton, BN1 1PF

Equal access

Disabled Access

Opening times

Monday to Friday, 9am to 12.30pm and 1.30pm to 4.30pm

Related pages

Migrants, asylum seekers and refugees

Services starting with B

In this section you will find:

 

Benefits

Service description

Benefits office offering support on Housing Benefit, Universal Credit, and help with costs such as rent and Council tax.

Contact

Phone lines are open 9:30am to 1:30pm Monday, Tuesday, Thursday and Friday.

If you prefer, you can use our online services to contact us instead.

 

Bereavement

Service description

Based at Woodvale Crematorium and provider of council cemeteries, Woodvale Crematorium and commemorative facilities for the bereaved. Please note that The City Mortuary and The Coroner have their own offices and enquiries for them should be made direct.

Contact

  • Email: woodvale@brighton-hove.gov.uk
  • Phone: 01273 60 40 20
  • Minicom: 01273 29 22 20
  • Fax: 01273 29 23 20
  • Address: Woodvale Lodge, Lewes Road, Brighton, BN2 3QB

Equal access

  • disabled access
  • disabled toilet
  • hearing loop

Opening times

Woodvale Lodge Office: Monday to Friday 9am to 4.30pm, closed on bank holidays.

Related pages

Woodvale Crematorium

Brighton, Hove & Portslade cemeteries

Natural burial grounds

Deaths

Brighton & Hove City Mortuary

Extra-Mural Cemetery Chapel

Memorials at Woodvale Crematorium

 

Blue Badge parking

Service description

The Blue Badge and Concessionary Travel team issue Blue Badges to people who:

  • Are unable to walk,
  • Experience very considerable difficulty whilst walking, which may include very considerable psychological distress,
  • Have a severe disability in both arms and drive regularly.

You can access online services here:

How to apply for or renew a Blue Badge

Where you can park using a Blue Badge

Report a lost or stolen Blue Badge

We take Blue Badge fraud seriously. If you suspect a badge is being misused, you can report it on our website.

If you have used our online services and can't find the answer you’re looking for, then you can send us an email at bluebadgeparking@brighton-hove.gov.uk or phone 01273 296 270.

We are running a voicemail telephone service. If you leave a message with your name, number, and query, we will call you back within two working days.

Our working hours are Monday to Friday, 9am-5pm.

Our counter service remains closed.

Due to high levels of home working staff, you should apply online. Any applications sent by post may take longer to be processed. If you need to post documents to us these can be sent to:

Blue Badge and Concessionary Travel Team,
Hove Town Hall,
Norton Road,
Hove,
BN3 3BQ

Related pages

Parking

 

Booth Museum of Natural History

Service description

Over half a million specimens, natural history literature and data extending back over three centuries.

Contact

Email: visitor.services@brighton-hove.gov.uk

Phone: 03000 290 900

Address: 194 Dyke Road, Brighton, BN1 5AA

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

  • Monday to Saturday 10am to 5pm
  • Sunday 2pm to 5pm
  • Closed: Thursday, Good Friday, 23 to 27 December, 31 December, 1 January

Related pages

Interactive displays and hands-on galleries. Regular programme of temporary exhibitions and activities for schools. Free admission. Gift shop. Baby changing facilities.

Booth Museum of Natural History

Museums and attractions

 

Bridleways

Service description

Cityparks division works to protect, maintain and enhance Brighton & Hove's rights of way.

Contact

  • Email: cityparks@brighton-hove.gov.uk
  • Phone: 01273 29 29 29
  • Address: Cityparks Team, Stanmer Nursery Office, Stanmer Park, Lewes Road, Brighton, BN1 9SE

Opening times

Monday to Friday, 8.30am-5pm

 

Brighton Centre

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

According to events.

Related pages

Box office: 0844 847 1515

Website: www.brightoncentre.co.uk

 

Brighton Museum & Art Gallery

Service description

Brighton Museum & Art Gallery has been transformed by a £10 million redevelopment. Facilities include: the museum entrance in the Royal Pavilion gardens with a spacious foyer and shop; improved disabled access; new education facilities with an art room and a dedicated education pavilion.

Dynamic and innovative new galleries provide greatly improved access to the museum's nationally and locally important collections. There is a regular programme of temporary exhibitions and displays and enhanced education facilities. Gift shop. Balcony Café. Passenger lift. Baby changing facilities. 

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

  • Tuesday to Sunday 10am to 5pm
  • Closed Monday (except public holidays)
  • Closed 24-26 December
  • Closed 1 January

Related pages

Museums and attractions

 

Building control

Service description

To ensure that all building work complies with building regulations and other allied legislation.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9.30am to 5pm

Related pages

Building control

Dangerous Structures

 

Building materials & plant

Service description

Items placed on the Public Highway by shopkeepers and contractors are monitored by the Street Licensing Unit.

Contact

Related pages

A licence is needed before you place building materials or plant on the public highway. 

Related forms

Materials/plant licence application

 

Bullying in schools

Service description

Bullying is behaviour by an individual or a group, usually repeated over time, that intentionally hurts another individual or group either physically or emotionally.

Schools are required by law to have steps in place to address bullying. These steps are usually outlined in the form of an anti-bullying policy.

Our web pages have information about where to go and who to contact for support.

Related pages

Bullying in schools information for parents and carers

Help with bullying at school for children and young people

 

Bus passes

The Blue Badge & Concessionary Travel team provide the administration and provision of taxi vouchers and bus passes on age or disability grounds.

If you have any queries relating to Key Cards, bus fares and bus passes which aren’t issued on age or disability grounds, you will need to contact the bus company.

If you require a bus pass for school transport, you will need to contact the School Transport team. You can phone 01273 293 501, or send an email to HometoSchoolTransport@brighton-hove.gov.uk.

We offer a range of online services and information webpages that could be useful for you.

You can access online services here:

How to apply for an older person’s bus pass and FAQ

How to apply for a disabled person’s bus pass and FAQ

Taxi Vouchers

If you have used our online services and can't find the answer you’re looking for, then send an email to buspasses@brighton-hove.gov.uk or phone 01273 291 924.

We are running a voicemail telephone service. If you leave a message with your name, number, and query, we will call you back within two working days.

Our working hours are Monday to Friday, 9am-5pm.

Our counter service remains closed.

Due to high levels of home working staff, you should apply online. Any applications sent by post may take longer to be processed. If you need to post documents to us these can be sent to:

Blue Badge and Concessionary Travel Team
Hove Town Hall
Norton Road
Hove
BN3 3BQ

 

Bus shelters

Service description

Provision of passenger shelters at bus stops, and ensuring they are maintained under the council's contract with Clear Channel. The council is continually working to improve access at bus stops, to make it easy for everyone to use the buses - and passenger shelters while waiting for them.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Buses

Travel, transport and road safety

Roads and highways

 

Business awards

Service description

The Brighton & Hove Business Awards (BAHBAs) are open to small, medium and large companies who have the dedication for hard work and commitment which makes their companies a success. 

The awards are designed to raise awareness, attract inward investment and to celebrate the diversity and uniqueness of our new and growing 21st century city.

The BAHBAs acknowledge and celebrate those companies, organisations and individuals who put Brighton & Hove on the UK business map!

Contact

Related pages

Support for businesses

 

Business rates

Service description

Business rates (also known as national non-domestic rates) are a property tax payable in respect of most business and non-domestic premises.

Contact

  • Email: nndr@brighton-hove.gov.uk
  • Phone: 01273 291 981 Monday to Friday 9am to 5pm (except public holidays)
  • Minicom: 01273 290 111, for people with speech or hearing difficulties
  • Address: Business Rates, Brighton & Hove City Council, PO Box 2929, Brighton, BN1 1PS
  • In person: Brighton Customer Service Centre, Bartholomew House (opposite Brighton Town Hall), Bartholomew Square, Brighton, BN1 1JE 

We can accept cheques and payments by debit card and credit card, but we cannot accept cash payments at Brighton Customer Service Centre. Please refer to our web page on how to pay your business rates for more information.

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday 8.45am to 4.30pm,  Brighton Customer Service Centre

Related forms

Business rates - moving out of the area

 

Business support and advice

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Support for businesses

Licensing and gambling

Health and safety

Skips, scaffolds, hoardings, materials and plant

Services starting with C

In this section you will find:

 

Car parks

Service description

The Council has a number of car parks in Brighton & Hove, including 4 multi storey car parks in Brighton.

We also have car parking spaces and garages for rent around the city. If you are interested in renting one of these on a long term basis check the renting car parks and garages pages.

Contact

  • Email: parking@brighton-hove.gov.uk
  • Phone: 01273 29 66 22
  • Address: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

 

CareLink Plus

Service description

An emergency alarm system that supports vulnerable people within their own homes.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related forms

Carelink plus alarm application form

 

Carers

Service description

A carer is someone who provides, or intends to provide, regular and substantial unpaid and informal care to an adult or child who needs support because of disability, illness or frailty due to their age.

Contact

Opening times

  • Monday to Thursday 8.30am to 5pm
  • Friday 8.30am to 4.30pm

 

Child protection

Service description

Front Door for Families provides support, guidance and access to services for parents, carers, members of the public, young people and professionals. If you are a worried about a child's welfare please go to:

Contact

Related pages

 

Children in care - young people's accomodation and support team

Contact

  • Email: ypast@brighton-hove.gov.uk
  • Phone: 01273 295 788
  • Address: Lavender Street Housing Office, Lavender Street, Brighton, BN2 IJU

Opening times

Monday to Friday 9am to 1pm and 2pm to 5pm, Friday closing at 4.30pm

Related pages

Young people seeking asylum

Migrants, asylum seekers and refugees

Youth Participation Team

 

Children's Centres

Service description

Brighton & Hove Children's Centres offer a number of services for families with children under five, these include:

  • Health visitors
  • Midwifery services
  • Play sessions for children
  • Parenting support
  • Groups and services for families from minority ethnic communities
  • Services for disabled children
  • Speech and language support
  • Support for post natal depression
  • Teenage parents' support
  • Advice about getting a job or training

To find out more about the centres, visit the Children's Centre page.

You can contact the Family Information Centre on the number below and Children's Centre Nurseries on the link below.

Contact

Family Information Service

Phone: 01273 29 35 45

Related pages

Children's Centres

Conway Court and West Hove Children's Centres

Hollingdean Children's Centre, Hollingbury & Patcham CC and Preston Park CC

Moulsecoomb, Bevendean, City View and Fairlight Children's Centres

North Portslade Children's Centre and South Portslade Children's Centre

Roundabout Children's Centre and The Deans CC

Tarner Children's Centre

Children's Centre Nurseries

 

Children's activities

Service description

The Family Information Service provides information about fun activities for children in the city.

Contact

Phone: 01273 29 35 45

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Related pages

Information and advice for families

 

Choice based lettings

Service description

A scheme called homemove in Brighton & Hove - for letting council and housing association properties, allowing tenants and prospective tenants to bid for the available properties they are interested in.

Contact

Equal access

Disabled Access

 

Citizenship

Service description

Becoming a British citizen is certainly a major event in someone's life. 

Applications for citizenship are handled by the Home Office.

The final part of becoming a British citizen is a celebratory ceremony. At the ceremony new British citizens receive their certificate of naturalisation.

To book your citizenship ceremony send an email to citizenship@brighton-hove.gov.uk.

Contact

Opening times

Monday, Tuesday, Thursday & Friday 9.30am to 5pm and Wednesday 10am to 5pm

Related pages

Visit the Home Office Ceremonies website.

This link will take you back to the Register Office home page.

Related forms

Citizenship ceremony - booking your ceremony

 

Coastal defence

Service description

We work to defend the coast from erosion and encroachment by the sea. We maintain and renew coast defences and we develop plans to ensure our coast is protected now and in the future.

Contact

Equal access

Disabled Access

Opening times

By appointment only

 

Commercial activities

Service description

Brighton’s Museum and Library shops stock a huge range of goods that reflect the venues they are housed in.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

 

Commercial properties

Service description

The part of Brighton & Hove City Council's commercial property portfolio relating to the Brighton geographical area is managed by property consultants, Avison Young. Commercial properties in the former Hove area are managed by the in-house Estates team.

Contact

Phone: Brighton 01273 73 83 83 or Hove 01273 29 14 45

Address: 

Avison Young, 44-46 Old Steine, Brighton, BN1 1NH

Estates Management, Hove Town Hall, Norton Road, BN3 3BQ

Equal access

Disabled Access

Opening times

Avison Young, Monday to Friday 9am to 5.30pm

Hove Town Hall by appointment only

Related pages

Commercial property and farmland

Commercial property

 

Commercial waste

Service description

We provide a pay per use service for businesses within the communal bin areas of the city using our commercial waste sacks.

Contact

Email: cityclean@brighton-hove.gov.uk

Phone: 01273 29 29 29

Related information

If businesses do not use our collection service, they must make arrangements with a registered trade waste contractor.

 

Common land & village greens

Service description

Brighton & Hove City Council have no common lands. There is one village green at Rottingdean, this is maintained by our city parks department.

Contact

Email: cityparks@brighton-hove.gov.uk

Phone: 01273 292 059

 

Community safety

Service description

Please call 999 if there is an emergency. 

The Community Safety Team works in partnership to improve community safety, reduce crime and disorder and to help people feel safer across the city. Find out more on the Safe in the City website.

Contact

Opening times

Meetings by appointment

Related pages

If you would like help or advice regarding anti-social behaviour that causes harassment, alarm or distress, and racist or religiously motivated incidents, please contact the Community Safety Team.

Reducing crime and anti-social behaviour

Community Trigger - ASB and Hate Incident case review

 

Community support

Service description

We support and link with the community and voluntary sector in the city. 

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

Related pages

Community support for your neighbourhood

Community rights under the Localism Act 2011

The Communities Equality & Third Sector Team

 

Composting

Service description

You can:

  • compost your garden and kitchen waste at home using a home composter 
  • take your green garden waste to one of the household waste recycling centres for bulk composting
  • use a community composting scheme

Contact

Related information

Kitchen and garden waste make up about 30% by weight of household rubbish and when in a landfill site cause the generation of landfill gas which contributes towards global warming and a toxic liquid called leachate. This waste can be composted, either by using a manufactured compost bin or one made by yourself.

You can compost fruit and vegetable scraps, tea bags, coffee grounds, egg shells, cooked vegetables, grass cuttings, leaves, weeds, dead plant material, cardboard and kitchen paper (scrunched up).

Do not compost meat and fish remains, dog and cat droppings, dairy products, vacuum cleaner contents, timber, plastic, glass or metal, tough woody material, perennial weeds or diseased plants.

Reduce your waste

 

Consultation

Service description

The Public Health Intelligence team carries out research to inform council policy and supports public consultations.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Consultations

 

Consumer advice

Service description

Consumer advice and information in Brighton & Hove is provided by Citizen’s Advice consumer service. The government-funded consumer advice service offers information and advice on problems with goods and services, including gas or electricity companies and mail services.

Contact

Phone: 08454 040 506

Opening times

Monday to Friday, 9am to 5pm

 

Coroner

Service description

His Majesty's Coroner for Brighton & Hove is an independent judicial officer who follows laws that apply to coroners and inquests.

Contact

Opening times

Monday to Friday, 9am to 5pm

Related information

Most Inquests are held at the Coroner's Court which is adjacent to the Coroner's Office.

Coroner's Officers work under the direction of the Coroner and liaise with bereaved families, police, doctors and funeral directors. They are based at Brighton Police Station.

Address: Brighton Police Station, John Street, Brighton, BN2 2LA

Phone: 01273 40 40 56

Email: btn.coroners@sussex.pnn.police.uk

HM Coroner for Brighton & Hove

Deaths

Brighton & Hove City Mortuary

 

Council housing

Service description

Management of council housing in the city.

Contact

Email: housing.customerservices@brighton-hove.gov.uk

  • Phone: 01273 29 30 30
  • Address: If you need to see us in person, phone our housing customer service team to book an appointment. You can also drop in to one of our housing offices.
  • Address: Housing Centre, Unit 1 Fairway Trading Estate, Eastergate Road, Brighton, BN2 4QL

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

 

Councillors and committees

Service description

Our democratic services team works to ensure the smooth and efficient management of the decision-making processes of the council. 

Contact

Email: democratic.services@brighton-hove.gov.uk

Phone:01273 291 066

Address: Hove Town Hall, Norton Road, Hove, Postcode, BN3 3BQ

Twitter: https://twitter.com/bhdemoserv

Related pages

Your councillors and local politicians

Committees, council meetings and decision making

Going to a full council or committee meeting

Setting up or signing petitions and presenting them to the council

How to get involved in council decisions - make your voice heard

The Mayor of Brighton & Hove

 

Countryside

Service description

Cityparks works to protect and enhance the countryside around our city, much of which is in the South Downs National Park.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related information

We seek to promote a greater understanding and enjoyment of the countryside through guided walks and other events, trail guides, talks and on site information.

We work closely with local community groups, helping them manage green sites of particular importance to them. We provide advice and support from helping to write management plans to providing sustainable produced materials from our woodlands to implement them.

We are responsible for cutting all chalk grassland (downland) and try to ensure that it is being properly managed to preserve the many rare species that rely on it. We are also responsible for Countryside Rights of Way that is footpaths, bridleways and byways. In all of our work we seek to strike a balance between the needs of wildlife, archaeology and public enjoyment.

Related pages

Parks and countryside

Conservation grazing with sheep and ponies

Rights of way

South Downs National Park

Trees

 

Customer Feedback

Service description

The aim of the Customer Feedback team is to deal with complaints from the public quickly, fairly and efficiently.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Feedback about council services

Report a problem

Making a complaint

Our customer promise to you

 

Customer service standards

Service description

Customer service standards and customer charter.

Related pages

Our customer promise to you

Feedback about council services

Customer Insight report

 

Cycling

Service description

The council is encouraging cycling by measures including cycle routes, cycle parking and cycle training.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday, 8.30am to 5pm

Related pages

Cycling

Services starting with D and E

In this section you will find:

 

Debt and money

Service description

We provide information on welfare rights for people on low incomes. We don't provide a personal debt advice service. We recommend National Debtline. You can also find local help on the Brighton & Hove advice partnership website

Contact

Opening times

You can call us on Wednesdays 10am to 1pm, at other times you will need an appointment.

 

Disabled children and young people

Service description

Services for disabled children and their families are part of the Integrated Child Development and Disability Service, based at the Seaside View Child Development Centre at Brighton General.

Services include:

  • assessments
  • paediatrics
  • specialist nursing
  • specialist health visitors
  • physiotherapy
  • speech and language therapy
  • occupational therapy (both for health and social care)
  • short breaks
  • children's social workers
  • CAMHS
  • Learning Disability services
  • counselling for parent carers.

Contact

  • Email: sc-tr.bgh-seasideviewcdc@nhs.net
  • Phone: 01273 265 780
  • Address: Seaside View Child Development Centre, Brighton General Hospital, Elm Grove, Brighton, BN2 3EW

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday 9am - 5pm

 

Disabled parking and Blue Badges

Service description

Disabled drivers receive a number of parking concessions within the city, from free parking in some areas for Blue Badge holders, to disabled bays.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

 

Domestic violence and abuse

Service description

If you are a victim of domestic violence or abuse the Safe in the City website can give you details of agencies who can help and support you. Safe in the City also outlines strategic work in the city.

In an emergency please call the Police on 999.

Visit the Safe In The City website.

 

Drainage and sewage

Service description

CityClean clear blocked road gullies, housing repairs will investigate drain problems for council tenants, Highways repair damaged road gullies or contact Southern Water for problems with drains.

Contact

Related pages

Rain water gullies

Street cleaning

Highway search

 

Drugs and alcohol

Service description

Adults can get advice and support about alcohol or drug misuse from The Brighton and Hove Recovery Service

Contact

Related pages

Help with alcohol or drug misuse

 

Easylink

Service description

Community Transport currently run a fleet of 16 wheel chair accessible minibuses that seat up to 16 people. These are available at cost price to any community group/club.

Contact

Email: easylink@bhct.co.uk

Phone: 01273 677 559

Address: Preston Barracks, Lewes Road, Brighton, BN2 4GL

Related pages

We also provide EasyLink services for Brighton & Hove City Council. EasyLink services are aimed at people who can't access conventional public transport or who have mobility problems.

EasyLink

 

Economic Development

Service description

The Economic Development Team works with colleagues across the council and with organisations across the city to develop programmes and projects to benefit both local business and civic communities.

Our objectives are to:

  • improve the competitiveness of the local economy by broadening the economic base and supporting growing employment sectors
  • improve sites and premises, therefore providing opportunities for local, national and international businesses to expand and invest in Brighton & Hove
  • enable people to compete in the local economy by raising the standards of training and skills development

Contact

Opening times

Monday to Friday 9am-5pm

Related pages

Support for businesses

 

Education standards

Service description

Supports schools in raising standards.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Related pages

Schools

 

Electric vehicles and charging

Service description

Responsible for electric vehicle charging points in the city.

Contact

To report a problem with a charging point contact the Charging Point Operator Electric Blue by calling 0330 111 0078

Related pages

Electric vehicles and charging
 

 

Elections

Service description

Responsible for organising elections for councillors and MPs in Brighton & Hove.

Contact

  • Email: electors@brighton-hove.gov.uk
  • Phone:  01273 291 999 (Monday to Friday from 9:30am to 1:30pm)
  • Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Voting and elections

Frequently asked questions about voting and elections

Register to vote

 

Emergencies out of hours

Service description

The emergency out of hours service is available if social care services need to be contacted in an emergency situation outside of office hours.

Contact

  • Monday to Thursday 5pm to 8.30am
  • Friday 5pm Monday 8.30am inclusive
  • Bank Holidays 24 hours a day

For other emergencies please go to emergency contacts

For Social Care emergencies phone 01273 29 55 55.

Related pages

Useful emergency contacts

Social Care Out of Hours Service

 

Emergency planning service

Service description

Emergency Planning and resilience team ensures the council is prepared to respond to major incidents in Brighton & Hove. We work with the emergency services and other agencies.

Contact

  • Email: epu@brighton-hove.gov.uk
  • Phone: 01273 29 66 99 (office hours)
  • Address: Unit 11, Level 5 South, New England House, New England Street, Brighton, BN1 4GH

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 8am to 5pm

Related pages

The council's out-of-hours emergency number is 01273 29 22 29

Emergency information, contacts and advice

 

Employment of school age children

Service description

Children who are still legally required to attend school need a licence for part time work. Special licences apply for children working in the entertainment industry. We offer training and licence chaperones who work as either volunteers or on a paid basis to support children working in the entertainment industry.

Contact

  • Phone: 01273)293 480
  • Address: Child Employment Officer, Brighton & Hove City Council, First Floor, Hove Town Hall, Norton Road, Hove, BN3 4AH

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Term time only, Monday to Friday 9am to 5pm

 

Empty properties

Contact

Equal access

Disabled Access

Opening times

Monday to Friday 9am to 5pm

 

Energy efficiency

Service description

To improve energy efficiency in private domestic properties across Brighton & Hove.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 8.30am to 5pm

 

Entertainment licences for school age children

Service description

Ensuring child employment and media performances are within legal requirements

No licences will be produced during school holidays.

Contact

Phone: 01273 293 480

Address: CIEE Officer, Access to Education, First Floor, Hove Town Hall, Norton Road, Hove, BN3 4AH

Opening times

Tuesday to Wednesday 8am to 4pm, Thursday 8am to 2pm, term time only.

 

Environmental health

Service description

Protecting and improving public health and the environment. Officers carry out various duties in the city including food hygiene, health and safety inspections, responding to complaints of noise nuisance, pollution control and licensing.

Contact

Equal access

Disabled Access

Opening times

Monday, Tuesday, Thursday, Friday 9am to 5pm, Wednesday 10am to 5pm

Related pages

Health and safety

Licensing and gambling

Related forms

Environmental Health - enquiries and complaints

 

Equality and inclusion

Service description

Our equalities team leads on and champions the work of the council in key improvement areas including the Equality Framework for Local Government and Equality Impact Assessments.

We work to build inclusive services across the council and support the city-wide Equality and Inclusion Partnership (EquIP).

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 9am-5pm

Related pages

Equality

Equality impact assessments

About you - equalities monitoring

Our equality and inclusion policy statement and strategy

Staff groups

 

Services starting with F and G

In this section you will find:

 

Family Information Service

Service description

Information and advice about childcare and services for families.

Contact

Opening times

Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm

Related pages

Information and advice for families

Early education and childcare professionals

Children's services

 

Farm management

Service description

The Estates Team manages the council's agricultural land portfolio with support provided by our managing agents Smiths Gore.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

 

Flyposting

Service description

The council removes fly-posting from street furniture like bins and benches, signs and council owned bus shelters. We also respond quickly to reported offensive and racist flyposting. However, we do not have the resources to remove fly-posting from privately owned property.

Contact

Related pages

Street cleaning

 

Food safety and hygiene

Service description

The Food Safety Team is responsible for ensuring that all food sold in Brighton & Hove is clean and safe for the consumer to eat. Any premises which stores, prepares, produces, cooks or sells food must comply with strict hygiene standards.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related forms

Environmental Health - enquiries and complaints

 

Forest and woodland management

Service description

The Estates Team manages the areas of woodland contained within the agricultural portfolio with support provided by our managing agents Smiths Gore

Contact

 

Fostering and adoption

Service description

Foster carers provide a safe, stable, nurturing home where a child or young person can live while their own family is unable to look after them.

The Brighton & Hove fostering and adoption teams work closely together. However, adoption is a separate process from fostering. It is a process which transfers all legal responsibility for a child to their new parent(s).

Contact

Opening times

Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm

Related pages

Fostering and adoption

Private fostering

 

Free school meals

Service description

Administers provision of free school meals for children whose families are claiming benefits.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

 

Related pages

Free school meals

Related forms

Free school meals application

Freedom of information

Service description

If you want to submit a request for information under the Freedom of Information Act 2000, or the Environmental Information Regulations 2004, please use the online form.

Information requests need to be submitted in writing, so we cannot accept requests over the telephone. You can also make a request by email or by post, however, you will receive a quicker response if you provide a contact email address.

You will receive an acknowledgement or request for clarification within 2 working days and we will aim to respond to your request for information within the relevant statutory timeframe (20 working days in most cases).

Find more information from the Information Commissioner's Office

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Related pages

Learn more about your rights at the office of the information commissioner website.

Freedom of Information disclosure log

Freedom of information

Make a Freedom of Information request

Data Protection

 

Front Door for Families

Service description

All families need help from time to time. Front Door for Families provides information, advice and support for families, young people and professionals in Brighton & Hove.

Front Door for Families offers information and support on issues such as:

  • parenting guidance and information
  • how to support your child's development so that are healthy and active
  • getting your child ready for school
  • best ways to support children and young people with mental health or wellbeing issues
  • keeping your child safe from harm and abuse

If you think a child or young person is in immediate danger please call 999.

Contact

  • Phone: 01273 290 400
  • Out-of-hours: 01273 335 905 - Emergency Duty Service

Opening times

Monday to Thursday, 9am to 5pm and Friday 9am to 4.30pm

Related pages

Family Information Service (FIS)

 

General housing

Service description

General housing covers a number of teams that support the housing needs of people around the city.

Contact pages for housing teams:

 

Golf courses

Contact

  • Phone: 01273 292 707
  • Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am-5pm

Related pages

Hollingbury Golf Course

 

Graffiti removal

Service description

We aim to remove offensive graffiti within 24 hours. All residents and businesses are encouraged to clean graffiti from their own property as soon as possible.

You can report offensive graffiti and graffiti on public land online.

Contact

  • Email: cityclean@brighton-hove.gov.uk
  • Phone: 01273 29 29 29
  • Address: Brighton & Hove City Council, Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA

Related pages

Street cleaning

Recycling, rubbish and street cleaning

 

Grass cutting

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Grass Verges

 

Grass verges

Contact

 

Gritting

Service description

Key highway services during winter include gritting and salting in advance of ice or snow, snow ploughing, pavement sweeping and grit bins.

Contact

Equal access

  • Disabled Access

Related pages

Winter road maintenance

Roads and highways

Related forms

Grit bin - request a refill, move or repair

 

Services starting with H, I, J and K

In this section you will find:

 

Halls for hire

Council buildings for conferences and events

 

Harassment help

Service description

Advice and support is available to those who feel that they are being harassed at home, in the workplace, in public or at school. Depending on the nature of the harassment and the age of the victim this may involve other authorities such as the police, legal services, education services, child protection agencies.

Contact

Related pages

Racist and religiously motivated incidents

Bullying in schools information for parents and carers

Child protection

Reducing crime and anti-social behaviour

 

Hazardous waste

Service description

Brighton & Hove residents can take small quantities of potentially hazardous household products produced by normal domestic activities to the Hove household waste recycling site. We do not provide a hazardous waste service for businesses.

Contact

Related forms

Recycling, refuse and street cleaning report form

 

Health and safety

Service description

Environmental Health Officers give advice on a wide range of health and safety issues, both at work and in publicly accessible areas such as shops, hotels and catering and leisure facilities. 

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

The Health & Safety Team carries out a number of duties in a wide range of premises. The team enforces health and safety law and certain licensing legislation. Accidents at work are also investigated, but it is the function of the premises in question that dictates whether we or the Health and Safety Executive carry out enforcement duties. If in doubt, please contact us for advice.

Health and safety

Related forms

Environmental Health - enquiries and complaints

 

Health walks

Service description

Health walks are a great way to be more active, get out in the fresh air and make new friends. They are friendly, supportive and ideal for those who want to start exercising in a gentle and safe way, as well as those who want to walk regularly but don't have the time to attend longer walks.

Send an email to healthylifestyles@brighton-hove.gov.uk to join our mailing list and receive an email with the next Health walks programme.

Contact

Opening times

Monday to Friday, 9.30am to 5pm

Related pages

Join a guided health walk

Active for Life Programme

Sport and Activity

 

Heritage

Service description

We provide specialist advice about works to listed buildings and other historic assets. We secure the repair and restoration of listed buildings at risk. We work on heritage policy for the city.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Heritage

Article 4 Directions

Listed buildings of Brighton & Hove

 

Highway basic maintenance

Service description

We maintain and repair parts of the public highway in the city such as kerbs, pavements, footways and carriageways and safety bollards. 

If you want a dropped kerb, you need to apply for a licence. The highway basic maintenance team does not provide this service.

The highway basic maintenance team does not maintain or repair street lights, street signs or install new street furniture. Please see the links below to report any issues to the correct team.

Contact

Related pages

Disabled Drivers

Abnormal Loads

Pavement and road repairs

Winter road maintenance

Street lighting

Traffic Signals

Bridges and other highway structures

Related forms

Roads, pavements and potholes - report damage

Grit bin - request a refill, move or repair

Road signs - report damaged or missing signs

Street name plate report form

Street furniture application

Traffic calming - request a scheme

 

Highway obstructions

Service description

The highways obstruction team deal with anything that is blocking the path of public roads.

Contact

Related pages

Highway obstructions

Trees hanging over roads

 

Highway promotions

Service description

Companies or charities who wish to set up a stand/stall on the public highway need to obtain a highway licence. 

The council has several sites across the city that can be reserved for promotions, these sites are managed in partnership with Brighton Economic Partnership

For further information please send an email to gavin.stewart@bhep.co.uk or visit the Brighton Business website.

Contact

Email: gavin.stewart@bhep.co.uk

Related pages

Street trading options in Brighton & Hove

 

Houses in multiple occupation

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

 

Housing acquisitions

Service description

The acquisitions team leases properties from private landlords to help make up the shortfall of social housing stock within Brighton & Hove.

The team also runs a direct lets scheme which is a matching service for landlords.

We will respond to requests for information within 2 working days.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm - front office closes 4.30pm

 

Housing applications

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

Wednesday, drop in service and phone lines closed until 1pm

 

Housing options advice and information

Service description

Our Housing Options service works with customers to prevent homelessness, and where this is not possible look at alternative forms of accommodation.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

Wednesdays, drop in service and phone lines open 1pm to 5pm

If you are experiencing a homeless emergency on a Wednesday and are without accommodation that night, please call back after 1pm or attend our drop-in service at the Customer Service Centre, Bartholomew House, Bartholomew Square, Brighton between 1pm and 4.30pm.

Related forms

Housing options - enquiry form

 

Housing strategy

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Housing Strategy 2015

 

Hove Museum and Art Gallery

Service description

Hove Museum and Art Gallery is a centre of learning and enjoyment for people of all ages. The museum's permanent collections are displayed in the following galleries:

  • Toy Gallery
  • Film Gallery
  • Contemporary Craft Galleries
  • Local History
  • Gallery Paintings Gallery 

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Tuesday to Saturday, 10am to 5pm

Sunday, 2pm to 5pm

Closed Monday including public holidays, Good Friday, 23 to 26 December, 31 December and 1 January.

Related pages

There is a regular programme of temporary exhibitions and displays, free admission, gift shop, tearooms, passenger lift, baby changing facilities.

Hove Museum and Art Gallery

Museums and attractions

 

Hove Town Hall

Contact

  • Phone: 01273 29 00 00
  • Address: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 10am to 4.30pm

 

International team

Service description

To provide information and advice on International and European funding, EU legislation and policies.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

By appointment only.

 

Interpreting and translating

Service description

If English is not your first language, the council can provide interpreters at interviews or over the phone to help our customers. We can also provide translations of documents and publications on request.

We can provide signers, and documents in large type, Braille or on audio tape.If you need an interpreter or translation for any council service, please contact the service directly.

Contact

Phone: 01273 29 00 00

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Equality

Translations and interpreting services

International Team

INTERREG Va France (Channel) England Programme

 

Jobs

Service description

The recruitment team offers advice on the council's recruitment process.

If you have any questions about a specific job vacancy, please contact the recruiting manager in the service that you wish to work for..

Contact

  • Email: recruitment@brighton-hove.gov.uk
  • Phone: 01273 29 22 82
  • Address: Human Resources, Brighton & Hove City Council, 3rd Floor Bartholomew House, Bartholomew Square, Brighton, BN1 1JE

Related pages

Jobs

Staff pay and conditions financial information

Related forms

Childcare job vacancies - sign up for emails

Services starting with L, M and N

In this section you will find:

 

Landscape character assessment

The landscape character assessment involves systematic analysis, description and classification of the landscape. This helps develop appropriate recommendations for its future conservation and management

Contact

  • Phone: 01273 62 52 42
  • Address: Central Area Office, Stanmer Park, Lewes Road, Brighton East Sussex, BN1 9SE

 

Learning Disability Team

Service description

Specialist help is available from the Community Learning Disability Team (CLDT) to help adults with learning disabilities to live full and healthy lives.

The service supports people with a learning disability aged 18 years and older who live permanently in the city or are registered with a GP practice in the city.

Opening times

Monday to Friday, 9am to 5pm

If you need to contact social care services in an emergency and it is outside office hours or on bank holidays, phone 01273 295 555.

Contact

  • Email: SCDS@brighton-hove.gov.uk
  • Phone: 01273 295 550
  • Address: Specialist Community Disability Service, Wellington House, Wellington Street, Brighton, BN2 3AX

Related pages

Useful information for people with a learning disability and their carers

 

Legal services

Service description

Legal Services gives advice to officers, councillors and external clients on legal matters covering all types of council responsibilities.

Contact

Related pages

Legal services

 

Leisure centres

Service description

Contract management of the leisure centres.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Contract office Monday to Friday, 9am to 5pm

Related pages

For direct bookings and enquiries, please contact the leisure centres directly.

Leisure centres and sports facilities

Sport and Activity

 

Libraries

Service description

Public library and information services.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Go to our library web pages for opening times and details for all libaries.

Related pages

Log in to your library account

Forgot your library account PIN?

Follow link to library blog

Libraries

Join the library

Find, renew and reserve items from Brighton & Hove Libraries

 

Licensing and gambling

Service description

The Licensing Team carries out a variety of licensing functions from acupuncture and public entertainment to street trading and mobile food vendors. 

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday, 9am to 4.30pm (phone line open until 5pm)

Related pages

Licensing and gambling

Information on Hackney Carriages and private hire taxis

Related forms

Environmental Health - enquiries and complaints

 

Lifeguards

Contact

Equal access

  • Disabled Access

Opening times

High Season is from the end of May to the beginning of September, 10am to 6pm.

Related pages

Sea safety

 

Literacy Support Service

Service description

The Literacy Support Service (LLS) is a team of specialist literacy teachers who all hold specialist qualifications in working with pupils with SpLD/ dyslexia.

The role of the LSS is to support children with literacy difficulties in school. We are a bought in service which means schools choose to purchase the service.

Key activities are specialised assessment of pupils with SpLD, advice and training for school staff and parents, and specialist teaching of pupils with significant SpLD need.

Contact

 

Local land charges

Service description

You will need to complete a Local Land Charge search if you are remortgaging or buying property or land.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Related pages

Local land charges

 

Local plan

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 8.30am to 5pm

Related pages

Local Plan

 

Local Offer

Service description

Administers support for children with special and additional educational needs and disabilities.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Thursday, 9am to 5pm

Friday, 9am to 4.30pm - please telephone first

Related pages

Special educational needs and disabilities

Who can get free school transport

Amaze

Special educational needs and disability support

Low cost home ownership

 

Contact

Opening times

Monday to Friday 9am to 5pm

Related pages

Low cost home ownership

 

Markets

Contact

Related pages

Street trading options in Brighton & Hove

Opening a food stall in a market

Licensing and gambling

 

Materials and plant

Service description

The licensing and monitoring of materials and plant placed on the Public Highway.

Contact

Phone: 01273 291 701

Opening times

Monday to Friday, 9am to 5pm

Related pages

All Hippobags and other skip bags, building materials and plant placed on the public highway must be licensed. Any sand, soil gravel or other loose material has to be bagged or contained.  Failing to do this can result in the responsible person being billed for any drains affected.

Skips, scaffolds, hoardings, materials and plant

Related forms

Materials/plant licence application

 

Mayor

Service description

The mayor's primary duty is to act as the Chair of Full Council meetings. This means ensuring that the proceedings are conducted properly and that all shades of opinion are given a hearing, as far as possible.

The Civic Office also supports Queen's representative for East Sussex, the Lord Lieutenant of East Sussex.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

The Mayor of Brighton & Hove

Contact the mayor and invite them to your event

The Mayor's charities and events

The Brighton & Hove crest

The Lord Lieutenant of East Sussex

 

Members of european parliament

Service description

Contact details for the 10 MEPs representing the South East region.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Your Members of the European Parliament (MEPs)

Your Member of Parliament (MP)

International Team

 

Mental health

Service description

Mental health services for adults age 18 to 65 years old are provided by staff with specialist skills from both health (NHS) and social care.

The Children and Adolescent Mental Health Service (CAMHS) is a partnership of the Children and Young People’s Trust and Sussex Partnership NHS Foundation Trust. It offers a range of mental health services for younger people.

Contact

Phone:

  • local services: 01273 621 984
  • Brighton & Hove local office: 01273 77 83 83
  • Trust headquarters: 01903 84300

Fax: 01273 242 037

Address: East Brighton Community Mental Health Centre, Brighton General Hospital, Elm Grove, Brighton, BN2 3EW

Community Mental Health Team: West Millview Hospital, Neville Avenue, Hove BN3 7HY  Phone: 01273 696 011

Related pages

Mental health and wellbeing

Child and adolescent mental health services (CAMHS)

 

Minerals local plan

Service description

The Minerals Local Plan has been prepared jointly by East Sussex County Council and Brighton & Hove City Council.

Contact

Email: local.plan@brighton-hove.gov.uk

Phone: 01273 292 504

Related pages

The Minerals Local Plan can be viewed online or downloaded by visiting the East Sussex County Council Minerals Local Plan webpage

Local Plan

 

Mortuary

Service description

Provides postmortem and storage facilities for deaths that are reported to the Coroner

Contact

Equal access

  • Disabled Access

Opening times

Monday to Thursday, 7am to 3pm

Friday 7am to midday

Related pages

The City Mortuary is located within the grounds of the Extra-Mural Cemetery on Lewes Road.

Brighton & Hove City Mortuary

 

Museums

Service description

Historic properties and museums across Brighton & Hove open to the public and offering education programmes, temporary exhibitions and research facilities. Museums include collections of national importance.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Related pages

If you would like to make a donation or bequest to one of the museums, details can be found on the museums website donations and bequests page.

Brighton Museum

Booth Museum of Natural History

Hove Museum & Art Gallery

Preston Manor

The Royal Pavilion

West Blatchington Windmill

 

Music & Arts

Service description

Our vision is for all children and young people in the city, whatever their background, to be able to engage with, to enjoy and to be inspired by high quality music and arts opportunities. Please see the website for the many activities on offer to children and young people throughout Brighton & Hove.

Brighton & Hove Music & Arts is the lead partner for SoundCity, the music education hub for Brighton & Hove, bringing together the leading organisations for music in the city. This partnership reflects the unique artistic and cultural landscape of the city, whose key mission is to enhance and further develop music education and opportunities that reflect the needs of children and young people. Alongside our colleagues in schools our strategic partners are Brighton Dome & Festival, Glyndebourne, University of Sussex and Rhythmix.

Contact

Related pages

Music & Arts in Brighton & Hove

 

Noise

Contact

Equal access

  • Disabled Toilet
  • Hearing Loop

Related pages

Report a noise problem

Noise, pollution and air quality

Noise from alarms

Busking

What you can do about noise and nuisance

Related forms

Environmental Health - enquiries and complaints

Services starting with O, P and Q

In this section you will find:

 

Objects on the highway

Service description

If you would like permission to place objects on the public highway please select one of the application forms listed below.

Contact

Related forms

Skip/container licence

Materials/plant licence application

Scaffolding licence

Objects on the highway licence

 

Occupational therapy

Service description

If you have a disability, there are a number of ways we can help you live more independently in your home.

Contact

  • Email: accesspoint@brighton-hove.gov.uk
  • Phone: 01273 29 55 55
  • Address: Adult Social Care, 2nd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1JP

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 8.30am to 5pm

Related pages

Occupational Therapy Services are for people of all ages who have a physical disability living in Brighton & Hove.

Occupational Therapists aim to promote and assist in maintaining daily living skills, as well as providing information and support to people with a disability and their carers. They also provide daily living equipment and arrange adaptations to homes.

Equipment to help with daily living

Support to live at home

 

Older people's services

Service description

Our aim is to support older people who want to stay living in their home. If this is not possible, to help them move to residential or nursing home care.

Contact

Opening times

Monday to Thursday, 8.30am to 5pm

Friday, 8.30am to 4.30pm

Related pages

Adult Social Care

Retiring

 

Outdoor events

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Events and filming

Filming in the city

Organising an event on council land

The Outdoor Events Office

 

Parking

Service description

The quickest way to contact Parking services is to use the parking services contact form. This means your enquiry goes to the correct team and will help us deal with your application or enquiry quickly.

Contact

  • Phone: 01273 29 66 22, 9am to 1pm, Monday to Friday
  • Address for post only: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

If you don't have access to the internet or need help using the online forms, you can phone us on the number above. We are unable to take general enquiries on this phone line.

Opening times

The Parking Information centre at Hove Town Hall is currently closed.

Related pages

Parking permits

Parking

Penalty Charge Notices (PCN)

Car parks

Blue Badge scheme and disabled parking

 

Parking - Penalty Charge Notices (PCNs)

Service description

Civil Enforcement Officers (CEOs) can issue a Penalty Charge Notice (PCN) where a vehicle has parked in contravention.

The easiest way to pay or appeal a PCN is online. A link to further information on PCNs, including how you can pay or appeal, can be found here: Penalty Charge Notices

Contact

  • Online: contact parking services
  • Phone: 01273 29 66 22, 9am to 1pm, Monday to Friday
  • Out-of-hours: 0345 603 5469
  • Address for post only: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

If you don't have access to the internet or need help using the online forms you can phone us on the number above. We are unable to take general enquiries on this phone line.

Opening times

The Parking Information centre at Hove Town Hall is currently closed.

Related pages

Penalty Charge Notices (PCN)

Pay your Penalty Charge Notice (including bus lane/CCTV)

Challenge your Penalty Charge Notice (including bus lanes/CCTV)

 

Parks & open spaces

Service description

Brighton & Hove City Council currently manages some 1100 hectares of parks and green spaces. These are formal parks and gardens through local recreation grounds down to small open green spaces and woodlands.

Contact

Equal access

  • Disabled Access

Related pages

Parks and countryside

Related forms

Parks - contact form

 

Payment services

Service description

Payment Services receive and process postal payments for council services.

Contact

Opening times

Monday to Friday, 8.45pm to 4.30pm

 

PDQ machines

Service description

PDQ machines take income for the relevant service area. For example if you want to buy something at the Pavilion you can pay by card via their PDQ machine. If you want to buy admission to the pavilion you can pay by their PDQ machine. If you want to pay your sundry debtors invoice over the telephone you can do so via their PDQ machine.

Contact

More information

Payment can be made for items at PDQ machines situated in the following locations:

  • Hove Parking information Centre 
  • Hove Town Hall Registrars Office Cashiers 
  • Oxford Street
  • Shoreham Airport
  • Accommodation Bureau Visitor & Convention Bureau Brighton
  • Visitor Information Centre
  • Waterhall Golf Club
  • Hollingbury Park Golf Club
  • Longhill High School
  • Portslade Sports Centre
  • Brighton Centre
  • King Alfred Leisure Centre
  • Booth Museum
  • Brighton History Centre
  • Brighton Museum
  • Queen Adelaide Tearooms
  • Royal Pavilion Shop 1
  • Royal Pavilion
  • Entrance Hove Museum
  • Jubilee Library
  • Stanmer Park Nursery

 

Performance

Service description

To provide council-wide, business planning and review function, and to identify, monitor, analyse and report on the performance of the council's services to the residents of the city.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday to Friday, 9am to 5pm

 

Pest control and wildlife management

Service description

Brighton & Hove City Council's Pest Control and Wildlife Management Department remove pests in residential homes and businesses. This includes rats, mice, fleas, cockroaches, wasps and squirrels.

Book an appointment online

For bird treatments please telephone the number given below.

Contact

  • Email: pest.control@brighton-hove.gov.uk
  • Phone: 01273 294 266
  • Address: Brighton & Hove City Council, 2nd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1PF

Equal access

  • Disabled Access

Related pages

Pest control

Related forms

Environmental Health - enquiries and complaints

 

Pet care

Service description

Helping with pet care during a hospital stay.

Contact

  • Phone: 01273 69 69 55 ext 5084

More information

If your hospital stay is planned you should make your own arrangements for pet care.

If your hospital admission is an emergency we will try to contact your next of kin and ask them to arrange pet care.

If you don't have anyone that can help we'll arrange to go into your property, remove any pets and place them in an appropriate setting. There is a charge for this.

 

Petitions

Service description

Petitions are a call to action from a group of people in the city to the council. 

Contact

Opening times

Monday to Friday, 9am to 5pm

Related pages

Going to a full council or committee meeting

 

Physical disability

Contact

Related pages

Adult Social Care

Equipment to help with daily living

 

Planning applications

Service description

We determine planning and listed building consent applications submitted to the council under the Planning Acts. We also investigate and take action against potential breaches of planning regulations.

If you are having problems submitting a planning application on line, you need to contact the Planning Portal directly. Send an email to support@planningportal.co.uk or Phone: 0333 323 4589 weekdays  between 9am and 5pm excluding bank holidays. ·

The online planning register has details of the case officer, current status of the application, contact details for the applicant and the key dates for determining the application

Commenting on a planning application

If you are commenting on a planning application, use our online register. Please do not send comments directly to the case officer as this will delay them appearing on the register.

You will automatically be logged out of the system after 30 minutes. We recommend that you type any long responses into a document first and then copy it into the system.

If you want to submit other documents and photographs in support of your comments, you can send them to planning.applications@brighton-hove.gov.uk

Contact

For questions from residents about a specific planning application or enforcement case, the appointed case officer may be able to provide more information or clarification. Please note that they cannot start a correspondence, as they have to be impartial in the determination of the case.

You can find a planning officer's contact details on our website.

A request to investigate a potential breach of planning regulations by our enforcement team, must be reported using the following link

For residents who cannot access the internet, you can phone 01273 292222 from 9:30am to 1:30pm daily (excluding weekends and bank holidays).

Opening times

The service does not generally see members of the public in person, unless it is either:

  • on the site of a proposed development where the application is to be determined by the Planning Committee or when deemed necessary and appropriate by the Planning Service
  • by invitation at Bartholomew House for a PACE interview with one of our enforcement officers about an investigation

Related pages

Planning applications

Do I need planning permission?

Pre-application advice

Local Requirements & Planning Application Forms

 

Playbus

Service description

The Brighton & Hove playbus brings exciting open access play opportunities into the heart of communities across the city. All children are invited to join us in playing inside and outside all year round.

Our service, delivered by trained and dedicated play workers, is free, inclusive and open to everyone.

Contact

Related pages

Childcare and family support

 

Pollution control

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday, Tuesday, Thursday and Friday, 9am to 5pm

Wednesday 10am to 5pm

Related pages

Bonfires and air pollution

Application for a permitted industrial process

Air quality and pollution

Report an environmental nuisance

Bathing water quality

Environment Health service standards

Environmental emergencies (out of hours)

Contaminated land

Report an environmental nuisance

Related forms

Environmental Health - enquiries and complaints

 

Population

Service description

Brighton and Hove Local Information Service.  

Contact

Equal access

  • Disabled Access

Opening times

By appointment only.

Related pages

Brighton & Hove Connected -  local intelligence

Economic data

Council finance and data

Census 2011

 

Portslade Town Hall

Service description

  • council meeting venue
  • housing office
  • rooms to hire for local groups

Contact

Address: Victoria Road, Portslade, BN41 1YF

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Related pages

How to contact council housing

Council buildings for conferences and events

 

Power of attorney

Service description

Power of Attorney is a legal document where one person gives another person or persons the power to act on his or her behalf with regard to his or her property and financial affairs.

More detailed information can be found on the website of the Public Guardianship Office

Contact

Phone: 01273 29 00 00

 

Preston Manor

Service description

This charming manor house powerfully re-creates the atmosphere of an Edwardian gentry home, both upstairs and downstairs. The Manor also has walled gardens and a fascinating pets' cemetery.

Contact

Opening times

April to September: 

  • Tuesday to Saturday, 10am to 5pm
  • Sunday 2pm to 5pm
  • Closed Monday (including Bank Holidays)

1 October to31 March:

  • closed to the general public

More information

For full visitor information, check the Preston Manor website.

Museums and attractions

 

Private Sector Housing

Contact

  • Email: psh@brighton-hove.gov.uk
  • Phone: 01273 293 156
  • Address: Private Sector Housing, Room 217, Ground Floor, Hove Town Hall, Hove, BN3 4AH

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Private Housing

 

Procurement

Service description

Offering procurement advice and assistance to contractors, potential suppliers and internal customers. Information on council contracts, contract managers, and how to access our tenders.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Contracts and tenders with the council

Community Right to Challenge

 

Public art

Service description

The council has a Percent for Art Policy that operates as part of planning policy. The responsibility for the implementation of this policy sits jointly with Planning and the Arts and Creative Industries Unit. 

Contact

Related pages

If you would like to be added to the Public Art mailing list please email your details (address and email address) to arts@brighton-hove.gov.uk and you will automatically receive details of commissions as soon as they are available.

Public art

 

Public transport

Service description

All new developments must offer access to adequate public transport facilities, this includes the capacity for existing services to serve the new demands placed on them by the proposed development.

Contact

Related pages

Buses

Links to local travel updates

Public transport

Trains

Services starting with R and S

In this section you will find:

 

Rabies

Service description

Any queries relating to rabies should be directed to Surrey & Sussex Health Protection Unit.

Contact

  • Email: sshpu@hpa.org.uk
  • Phone: 0845 894 2944
  • Address: Health Protection Agency Surrey and Sussex Health Protection Unit,County Hall North Chart Way, Horsham West Sussex, RH12 1XA

 

Records office

Service description

Please follow the links below for information about records in Brighton & Hove.

Contact

Equal access

Disabled Access

Related pages

Archives

 

Recycling

Service description

The council has a range of recycling services, including kerbside recycling services, recycling banks and household waste recycling sites.

Contact

  • Email: cityclean@brighton-hove.gov.uk
  • Phone: 01273 29 29 29 from 9.30am to 1.30pm. 
    Please note this phone number is intended for use by people who are unable to contact us using one of our on-line forms online forms or via email.
  • Address: Hollingdean Depot, Hollingdean Road, Brighton, BN1 7GA

Related pages

Recycling

How to use your recycling bins or boxes

Recycling points, sites or tips

What you can take to our recycling sites and where to find them

Rubbish, recycling and streets

Report a missed bin or box collection

 

Regeneration

Service description

The Regeneration & Renewal team distributes government regeneration funding in Brighton & Hove.

Contact

Email: aif@brighton-hove.gov.uk

 

Register office

Service description

For marriage and civil partnership ceremonies, commitment renewal of vows and naming ceremonies, citizenship ceremonies and the registration of births and deaths

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

Monday, Tuesday, Thursday & Friday, 9.30am to 5pm and Wednesday 10am to 5pm

Related pages

Births, deaths and marriages civil partnership and citizenship

 

Resident parking

Contact

  • Email: parking@brighton-hove.gov.uk
  • Phone: 01273 29 66 22
  • Address: Parking Services, Customer Service Centre, Hove Town Hall, Norton Road, Hove, BN3 3BQ

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

 

Residential care for children and young people

Service description

A respite service for young people with severe learning disabilities.

Contact

  • Phone: 01273 29 55 30
  • Address: 55 Drove Road, Portslade, Sussex, BN41 2PA

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Open 363 days a year (closed on Christmas Day and Boxing Day) and operates 24 hours a day

Related pages

The Short Term Care Unit operates for young people with a severe learning disability and challenging behaviour aged between 10 and 18 years old.

Residential short stays provide support to families enabling young people to remain in their own homes.

The aim of STC is to promote independence, provide support to families and work with the young people to help them manage their behaviours safely and appropriately

 

Residential homes

Service description

CQC registers, inspects and reports on social care services in England, including all care homes and care services.

Contact

  • Email: enquiries@cqc.gsi.gov.uk
  • National Helpline: 03000 61 61 61
  • Address: National Correspondence, Citygate, Gallowgate,Newcastle upon Tyne, Tyne and Wear, NE1 4PA

Equal access

  • Disabled Access
  • Disabled Toilet

 

Right to buy & leasehold

Service description

Management of the council's leasehold properties and the Right to Buy scheme

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

 

Road adoption

Service description

Adoption of roads as public highways.

Contact

Email: roadadoption@brighton-hove.gov.uk

Opening times

By appointment only.

Related pages

The planning of roads and footpaths has a major impact on the character, quality and safety of residential areas.

It affects:

  • the movement of traffic, including emergency and other services
  • arrangements for the parking of residents' and visitors' cars
  • the ease with which people, including those who are disabled, can get around
  • the layout of houses and their gardens
  • the provision for children's play and other outdoor activities

We have adopted the East Sussex County Council "Manual for Estate Roads 1995 edition, as amended" as our interim design guide for design and construction. We hope that the information it contains will help everyone involved with the design of both new developments and the renovation of older developments to create an environment which is attractive, convenient, safe and economical to construct and maintain.

Roads and highways

Travel, transport and road safety

Related forms

Road adoption application form

 

Road lines and signs

Contact

Related pages

Road Signs

Street Naming & Numbering

White line road marking for driveways

Parking schemes, restrictions & legislation

Related forms

Road signs - report damaged or missing signs

Street name plate report form

 

Royal Pavilion

Service description

The famous seaside palace of George IV is recognised as being one of the most extraordinary palaces in Europe. Admission fee payable. 

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Opening times

  • Open daily except 25 & 26 December
  • April to September 9.30am to 5.45pm (last admissions 5pm)
  • October to March 10am to 5.15pm (last admissions 4.30pm)

Related pages

See Royal Pavilion & Museums on Flickr

For visitor information, check the Royal Pavilion website.

Free audio tour included in admission price. Audio tours are available in English, French, German, Italian, Spanish, Cantonese, Mandarin, easy English and visually descriptive English for the visually impaired.

A 30 minute short tour in English and a chidren's tour is also available. Guided tours and group visits must be booked in advance.Gift shop. Royal Pavilion Tearoom. Rooms available for private and corporate hire, also wedding ceremonies and receptions.

Disabled access, wheelchair access to ground floor and state apartments, tactile tours for visually impaired people and Sennheiser system for people that are hard of hearing.

The Royal Pavilion

Museums and attractions

 

Rubbish collection

Service description

Cityclean collects rubbish from households and communal bins in the city.

Contact

  • Email: cityclean@brighton-hove.gov.uk
  • Phone: 01273 29 29 29 from 9.30am to 1.30pm. 
    Please note this phone number is intended for use by people who are unable to contact us using one of our on-line forms online forms or via email.
  • Address: Hollingdean Depot, Upper Hollingdean Road, Brighton, BN1 7GA

Related pages

Recycling, rubbish and street cleaning

Rubbish

Wheelie bins & bin bags

Communal street bins

Recycling

Household Waste Recycling Sites

Bulky waste collection

Report a missed bin or recycling box collection

Related forms

Request a recycling or refuse bin

Reporting a missed bin collection

 

School admissions

Service description

The school admissions team administer the allocation of school places for Brighton & Hove local authority schools.

Contact

Opening times

Telephone lines are open from 8:30am to 1pm Monday to Friday

Related pages

We are not able to meet members of the public face to face.

School admissions

School appeals

 

School exclusions

Service description

Administers exclusions from schools and provides advice for parents.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

School Exclusions

 

School governors

Service description

Brighton & Hove School Workforce and Governor Support team provides training, support and guidance for school governors and leaders. View our webpage for more information about how to become a governor in Brighton & Hove.

Contact

Opening times

Monday to Friday, 9.00am to 5.00pm

Related pages

School governors

Schools

 

School improvement

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Schools

 

School transport

Service description

Provides free bus transport to school for children who qualify on distance or income grounds. Also provides transport for some children attending special schools.

Contact

Opening times

Monday to Thursday, 8.30am to 5.00pm

Friday 8.30 to 4.30

Related pages

School transport

 

 

Schools

Service description

Provides information about all local authority schools in the city.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Telephone lines are open Monday to Friday, 8.30am to 1pm

Related pages

Apply for a school place

Find schools near you

School term and holiday dates

Bullying in schools information for parents and carers

Virtual School for children in care and previously in care

 

Schools crossing patrols

Service description

Employs school crossing patrol staff.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

School crossing patrols are provided in locations where children frequently need to cross the road on their way to school (e.g. opposite school premises, at major road junctions near a school) and where children may be in danger from road traffic.

School Crossing Patrols

 

Seafront Office

Service description

The Seafront Office is located near Brighton Palace Pier, and is the centre for seafront maintenance, advice, lifeguards, sports facilities and lockers.

Contact

Email: seafrontoffice@brighton-hove.gov.uk

Phone: 01273 292 715

Address: The Seafront Office, 141 King's Road Arches Lower Esplanade, Brighton, East Sussex, BN1 2FN

Related pages

The Seafront Office

 

Seniors housing

Service description

Specialist housing provision for people aged 55 and over who wish to maintain their independence with support. Scheme managers provide remote support by phone and email, and deliver a call service Monday to Friday. All homes come supplied with 24/7 emergency alarm support.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet
  • Hearing Loop

Related pages

Apply for Seniors Housing

CareLink Plus alarm and telecare service

Make a bid on Homemove

 

Sexual violence and abuse

Service description

If you are a victim of rape or sexual assault the Safe in the City website can give you details of agencies that can support you. They also outline strategic work in the city.

Please call 999 if you or someone you know is in danger.

 

Skips & scaffolding

Service description

The licensing and monitoring of skips, scaffolds, hoarding and builders' materials upon the Public Highway.

Contact

Opening times

Monday to Friday, 9am to 5pm

Related pages

If you have a query regarding an item on the Public Highway you can complete the online pavement and road repairs reporting form or phone 01273 29 20 90.

We need a precise location, a description of the problem and, wherever possible, the name of the scaffold/skip company. All scaffolds and hoardings on the Highway have to display a brightly coloured, laminated licence visible from the street and be identified.

By law, all skips on the Highway need to be identified and have reflective markings. If you want to check that an item is licensed you can ask your contractor for the Licence Number and/or check with this office.

Skips, scaffolds, hoardings, materials and plant

Skips, scaffolds, hoardings, materials and plant or skip/container licence

Roads, pavements and potholes - report damage

Scaffolding licence

Materials/plant licence application

 

Special and additional educational needs

Service description

Administers support for children with special and additional educational needs and disabilities.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Thursday, 9am to 5pm

Friday, 9am to 4.30pm - please telephone first

Related pages

Special educational needs and disabilities

Who can get free school transport

Amaze

Special educational needs and disability support

 

Sports bookings

Service description

We offer a broad range of outdoor pitch or court bookings including football, cricket, rounders, stoolball, tennis and bowls. We also have the Pavilions at The Level for private hire for community activities.

Contact

Equal access

Disabled Access

Opening times

Monday, Tuesday, Thursday and Friday 9am to 5pm

Wednesday 10am to 5pm

Related pages

Sports bookings

Football

Cricket pitches

Summer sports in parks

Fitness Groups

Related forms

Apply for a licence for your outdoor fitness group

 

Staff training planner

Service description

An online training planner where you view all courses and download an application form. In the future Brighton & Hove school staff will be able to log-in online and manage their training, view training history and apply for training directly.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

 

Stop smoking services

Service description

Trained advisers at our local stop smoking services can help you quit for good. The service offers free one-to-one support along with stop smoking medications at the cost of a prescription, or free if you are exempt. 

Contact

 

Street cleaning

Service description

Cityclean provides a street cleaning service for Brighton & Hove. This includes clearing litter, dog mess and other discarded rubbish from the city's streets, beaches, gutters and litter bins.

Contact

Related pages

Street cleaning

Rain water gullies

Street jet washing, chewing gum removal and motorised road sweepers

 

Street furniture

Service description

Street furniture can range between public seats to non-illuminated and illuminated road signs and bollards. Highway furniture will be maintained by cityclean.

Contact

Related pages

Street lighting

Recycling, rubbish and street cleaning

Related forms

Street furniture application

 

Street lighting

Contact

Related pages

Street lighting

Roads and highways

Related forms

Street lights - report faulty lighting

 

Street naming and numbering

Service description

All proposals for new street names/changes of names In Brighton & Hove must be sent to the council for approval prior to being brought into use.

We're the statutory authority for the naming and numbering of streets and buildings in the city. The appropriate naming and numbering of streets and buildings is important for identifying properties. It's used to support record keeping and responses to emergencies by ambulance, police and fire services.

All addresses are recorded in the Local Land and Property Gazetteer (LLPG) in a consistent format.

Contact

You can:

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Roads and highways

Street Naming & Numbering

Related forms

Street naming & numbering proposals

 

Street parties and play streets

Service description

Local residents and community groups can apply to close the road to hold street parties in their area or for safe play.

Contact

  • Email: highwayevents@brighton-hove.gov.uk
  • Phone: 01273 292 503 (Street Parties) 01273 292 065 (Play Streets)
  • Address: Highway Events, Brighton & Hove City Council, Room G13, Hove Town Hall, Norton Road, Hove, BN3 4AH

Related pages

Street parties and play streets

Organising an event on council land

 

Student support

Service description

Information and advice about applications for financial support to students that want to enter further education and those already in higher education

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Families, children and learning

Student support - Student grants & loans

Help with travel and living costs for FE students

Free school meals

 

Supported employment

Service description

We use the supported employment model of working with people with disabilities, to help them find work and stay in work. We work in partnership with local employers.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

 

Sustainability

Service description

The Sustainability Team provides professional advice in all aspects of sustainability.

Contact

 

Swimming pools

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

King Alfred Leisure Centre

Prince Regent Swimming Complex

St Luke's Pool

Sport and Activity

 

Services starting with T, U and V

In this section you will find:

 

Tables and chairs

Service description

To control the licensing of objects on the public highway.

All tables and chairs on the public highway have to be licensed. It is the traders responsibility to get a licence.

The licence specifies where items can be placed and the maximum area that can be taken up.

Licensees have to display a circular sticker (like a Tax Disk) in their door or window to show that they have a licence. These stickers indicate where tables and chairs are allowed to be placed.

Contact

Opening times

Monday to Friday, 9am to 5pm

Related pages

Highway licensing - shop displays, tables and chairs and advertising boards

Related forms

Objects on the highway licence

 

Teachers

Service description

Information for teachers and support staff.

Contact

Opening times

The phone lines are open from 8.30am to 5pm

Related pages

Newly qualified teachers

 

The Keep

Service description

The Keep holds an extensive range of material for the study of Brighton & Hove's history and culture.

Contact

Opening times

  • Tuesday to Friday 9.30am to 5pm
  • Saturday 9.30am to 4pm
  • the reading room is closed from 1pm to 2pm
  • closed on Sundays

Related pages

Local history

Brighton History Centre

 

Tide times

Email: seafrontoffice@brighton-hove.gov.uk

Phone: 01273 292 715

Address: The Seafront Office, 141 King's Road Arches Lower Esplanade, Brighton, East Sussex, BN1 2FN

Related pages

Tide times

 

Tips

Service description

There are two Household Waste Recycling Sites for Brighton & Hove residents to recycle or dispose of their own household waste.

  • Hove recycling centre, off Old Shoreham Road, Hove, BN3 7AE, between Aldrington Avenue and Leighton Road
  • Brighton recycling centre, off Wilson Avenue, Brighton, BN2 5PA, about half way up Wilson Avenue, on the eastern side

Check the recycling centre pages for opening times.

Contact

Related pages

What you can take to our recycling sites and where to find them

Getting rid of large and electrical household items

Recycling

Rubbish

Rubbish, recycling and streets

Related forms

Recycling, refuse and street cleaning report form

 

Toilets

Service description

Public toilets in Brighton & Hove.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 8am to 5pm

Related pages

Public toilets

Accessible public toilets

 

Trading Standards - advice for businesses

Service description

Improving and maintaining standards of fair trading in relation to quality, quantity, safety and description.

Contact

  • Email: trading.standards@brighton-hove.gov.uk
  • Phone: business advice 01273 292 523, consumer advice 03454 04 05 06
  • Address: 2nd Floor, Bartholomew House, Bartholomew Square, Brighton, BN1 1JE

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9.30am to 4.30pm

Related pages

For more information & guidance please contact the Citizens Advice Consumer Service

Trading Standards

Related forms

Business advice form

 

Traffic management

Service description

This team deals with the planning, scheduling, and management of roadworks and activities throughout the city's road network.

Contact

Opening times

Monday to Friday, 8.30am to 4pm

Related pages

Traffic management permit scheme

Roads and highways

 

Traffic signals

Service description

Maintenance of traffic lights and pedestrian crossings.

Contact

Opening times

Monday to Friday, 9am to 5pm

Related pages

Traffic Signals

Related forms

Traffic lights and signals - report a fault

 

Transport Projects

Service description

Our aim is to make Brighton & Hove a city fit for people. Our travel, transport and road safety schemes are geared towards helping residents, businesses and visitors to get around the city efficiently and safely. We want to give people more choice in how they travel and make it easy for everyone, whether they’re walking, cycling, driving, riding, using public transport, or even skating, blading and scooting.

Contact

Related pages

Cycling and walking

Drive & Ride

Links to local travel updates

Maps for road users

Public transport

Roads and highways

 

Travellers

Service description

The Traveller Liaison Services offers several services including:

  • liaison with the settled community
  • provision of advice and support to landowners and the public
  • management of unauthorised encampments
  • management of the Horsdean Traveller site
  • support in helping Travellers access services such as health and education

Contact

Equal access

Disabled Access

Opening times

10am to 4pm

Related pages

Travelling communities

 

Trees

Service description

The Arboricultural Service deals with most tree-related issues within Brighton & Hove.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday, 9am to 5pm

Related pages

Trees

Tree Trust - celebrate or commemorate by planting a tree

Elm Disease

Tree Preservation Orders

Related forms

Tree Trust Fund - planting a tree

 

Venues

Service description

There are a variety of rooms in council buildings available to hire for conferences and events.

We also have a range of meeting rooms and IT suites available in our libraries, including conference rooms in the award winning Jubilee Library.

Related pages

Council buildings for conferences and events

 

Virtual School for Children in Care and Previously in Care

Service description

To raise the educational achievements of Children in Care and those Previously in Care.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

Virtual School for children in care and previously in care

Fostering and adoption

Child protection

Schools

Special educational needs and disabilities

 

VisitBrighton - tourism in Brighton & Hove

Service description

Things to do and what's on in Brighton & Hove.

Contact

 

Volks railway

Service description

The Volks Railway was the first public electric railway in the world and is still running today. 

The train line opens from Easter to September.

Trains run every 15 minutes at half past, quarter to, on the hour and quarter past until the last train of the day.

Check the Volks railway web page for details of fares and closures due to maintenance and weather conditions.

Contact

  • Phone: 01273 292 718

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

The train line is open from Easter to September.

The first train at 10.15am, and 11.15am on Tuesdays and Fridays.

The last train is at 5pm, Monday to Friday and 6pm on weekends and bank holidays.

Related pages

Volk's Railway

 

Voluntary services

Voluntary help to support patients, staff and volunteers. Giving a range of volunteering opportunities for interested members of the public.

Contact

  • Phone: 01273 242 191
  • Address: B-block, Brighton General Hospital, Elm Grove, Brighton, BN2 3EW

Opening times

Monday to Friday, from 9.30am or 10am

Related pages

Community and voluntary sector support

 

Voting

Service description

Electoral Services deals with registering of voters and organising elections.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

Monday to Friday 9am to 5pm

Related pages

Voting and elections

Register to vote

Frequently asked questions about voting and elections

Services starting with W, X, Y and Z

 

War memorials

Contact

 

Water quality

Contact

  • Email: ehl@brighton-hove.gov.uk
  • Phone: 01903 83 20 00
  • Address: Guildbourne House, Chatsworth Road, Worthing West Sussex, BN11 1LD

Opening times

Monday to Friday, 8.45am to 5.15pm

Related pages

Bathing water quality

 

Web team

Service description

We manage the content on the main council website, working closely with developers in the council's IT&D team.

Use our website feedback form to tell us if you experience any problems using our website.

Contact

Email: webcontent@brighton-hove.gov.uk

Related pages

Help using the council website

Privacy and cookies

Statement of Ownership

New council website

 

Welfare rights

Service description

The welfare rights team offers advice on all social security benefits and provides a small amount of tribunal representation.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Related pages

General information is given by by Adult Social Care’s Access Point on 01273 29 55 55

Advice Agencies and useful links

 

West Blatchington Windmill

Service description

A Grade II listed building with information on the history of milling and of the mill. Exhibits include scale models of mills, a Thresher and a Wire Dressing Machine, plus many articles of both milling and agricultural interest.

Contact

Equal access

  • Disabled Access
  • Disabled Toilet

Opening times

May to September, Sundays and public holidays  2.30pm to 5pm

Admission fee payable

Related pages

West Blatchington Windmill

 

Working in childcare

Service description

Childcare jobs, training and information for those providing childcare

Contact

Related pages

Early education and childcare professionals

 

Youth offending service

Service description

Provides services to young offenders, their families and to victims of youth crime to reduce offending.

The service works with over 350 young people and their families each year, taking referrals from the Police and the Courts. Crime reduction targets are set nationally by the Youth Justice Board and the team works to national standards to reduce offending and anti-social behaviour by young people.

Contact

Opening times

Monday to Thursday, 9am to 5pm

Friday, 9am to 4.30pm

Related pages

Brighton & Hove Youth Offending Service

Community Based Court Orders

Youth Offending Services

Pre-Court Interventions

Community Based Court Orders

 

Youth service including youth clubs and centres

Service description

Our youth service works with young people aged 11 to 25 years old. We give priority to young people aged 13 to 19 years old, and up to age 24 years old if there is a Statement of Educational Needs (SEN).

Contact

Related pages

Youth

Youth Employability Service