You will not be able to view your Council Tax and Business Rates account information or bills online between 8am Sunday 8 December 2024 and 6pm on Sunday 8 December 2024. We apologise for any inconvenience.
eStore payment
Some customers are experiencing eStore payment failures at bank authentication. Our system provider is investigating. If your payment is unsuccessful, you can try and pay again or use a different payment method. We apologise for any inconvenience.
Racist and religiously motivated incidents
What a racist or religiously motivated incident is, how to report it and what to do if you need support.
About racist or religiously motivated incidents
"Any incident which is perceived to be racist or religiously motivated by the victim, witness or any other person."
This means a hate incident is when anyone feels they have been targeted because of their race or religion.
The victim or the witnesses' perception is used to 'early-identify' if an incident is motivated by hostility towards the victim's:
race
nationality
religious belief or faith
ethnic or cultural background
Incidents also include:
racism by association- sometimes, you may experience racist or religiously motivated incidents due to your association.
presumed membership of a group - membership of a race, religious or ethnic group also includes presumed membership - even if it is a mistaken presumption. For example, identifying a person from any part of Asia as Pakistani and calling them racist names.
mistaken identity- at times, offenders may mistakenly believe that you are of a specific faith or ethnicity and may abuse or harass you. Such incidents will also be considered as religiously motivated even if you are not.
lack of faith - a religiously motivated incident can be committed against a person consisting of hostility based on the victim having no religious belief or faith.
Identifying the type of incident early will ensure that it is recorded appropriately. The agency that you report it to will take into account the element of racial or religious prejudice in their investigation.
Direct racist or religiously motivated incidents
Examples of direct racist or religiously motivated incidents may include:
physical abuse – spitting, punching, kicking, slapping, pushing or behaviour which leads to physical injury
threats – words of a threatening nature, for example “I’m going to beat you up” or “I’m going to get you and your family”
verbal abuse – racist name calling, swearing, abusive telephone calls
written or printed abuse – letters by post, leaflets or posters using racist language, abusive text messages, abusive messages on social media
graffiti or racist language or images – written/drawn onto property
attacks on property or your home – eggs or stones thrown at property, tyres slashed, windows broken
harassment – persistent intimidating or threatening behaviour which is spread over a period of time
Report a racist or religiously motivated incident
Report to Sussex Police
Phone 999 in an emergency and ask for the police.
If it is not an emergency, phone 101 or report online.
If you would prefer to report by phone or email, use the following contact details.
If you're a council tenant, council leaseholder or tenants of a leaseholder, report anti-social behaviour and hate incidents to Housing Customer Services.
If you're a housing association tenant, report anti-social behaviour and hate incidents to your housing provider. We cannot intervene in housing association cases.
If you're a private rented sector tenant or own your home, report anti-social behaviour and hate incidents to the Community Safety Team.