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Regenerating our city
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Payments

Our payment system will be unavailable on Tuesday 20 May between 9:30am and 4:30pm for an essential upgrade. During this time, you cannot make payments on our website or over the phone. Payments by bank transfer, standing order and Direct Debit are unaffected.

Council telephone systems

We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience whilst the new system is implemented and apologise for any disruption that you may experience. 

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New England House

Latest news on New England House

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    • New England House fire safety
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News articles

  • 9 November 2024: Temporary closure of New England House
  • 11 November 2024: Findings from Fire Engineer’s Report on New England House shared 
  • 12 November 2024: New England House reopened  

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