Find help and support from other local organisations.

Access Point

We are not able to take incoming calls.

You can still:

Our voicemails and mailbox are being monitored Monday to Friday, 9am to 5pm. We aim to respond to queries within 5 working days.

Ageing Well service

The Aging Well website is sharing information on how to get through this difficult time. Their support directory for people aged 50+ is updated every few days and has a list of local and national services to help maintain physical and mental health. It includes services that can help you with:

  • befriending
  • entertainment
  • exercise
  • food
  • shopping
  • financial help
  • digital support and health information 

List of groups in Brighton & Hove on line services

Please click on the website links for more information.

Community Base

Brighton & Hove Food Partnership

B&H LGBT Switchboard

Crossroads Care

Cruse Bereavement Care Helpline - 0808 808 1677

Equinox - helping hostel residents and street community to access drug and alcohol treatment

Healthwatch B&H helpline - 01273 234 040





Age UK Advice Line - 0800 678 1602.

  • Open daily, 8am to 7pm. 

The Alzheimer’s Society Helpline 0333 150 3456.


  • Monday-Wednesday, 9am-8pm
  • Thursday-Friday, 9am-5pm
  • Saturday-Sunday, 10am-4pm. 

Autism Helpline - 0808 800 4104.


  • Monday to Friday, 10am-3pm 

Dementia Specialist Admiral Nurses available on Dementia UK’s Helpline on 0800 888 6678.


  • Monday to Friday, 9am to 9pm
  • Saturday to Sunday, 9am to 5pm

Hearing You is a new Christian phone line in Sussex that provides pastoral support and a listening ear to people directly affected by the COVID-19 outbreak.

  • Phone - 01273 425 047
  • Open Monday to Friday

Mencap Helpline 0808 808 1111.


  • Monday to Friday, 9am to 3pm

The Silver Line a free, confidential helpline providing information, friendship and advice for older people.

  • Phone 0800 470 8090.
  • Open for 24hrs every day

The Sussex Mental Healthline offers crisis care for people in urgent need of help who are experiencing mental health problems including stress, anxiety and depression.

  • Phone 0300 5000 101
  • Open daily, 24hrs
  • No appointment needed

Care Quality Commission

  • Phone lines are open Monday to Friday 8.30am to 5.30pm, excluding bank holidays.
  • Website
  • Email:
  • Phone: 03000 616161
  • Fax: 03000 616171

Govt Guidance

UK Government guidance and support in relation to COVID-19.

Sussex Community NHS Foundation Trust - the main provider of NHS community health and care services across West Sussex, Brighton & Hove and High Weald Lewes Havens area of East Sussex

Mental Health Rapid Response - 0300 304 0078

Public Health

Write to 

PHE Surrey and Sussex Health Protection Team (South East)

County Hall

Chart Way


RH12 1XA



0344 225 3861 (option 1 to 4 depending on area)

Out of hours

Phone: 0844 967 0069