Find help and support from other local organisations.
Access Point
We are not able to take incoming calls.
You can still:
- contact us online
- send an email to accesspoint@brighton-hove.gov.uk
- leave a voicemail
Our voicemails and mailbox are being monitored Monday to Friday, 9am to 5pm. We aim to respond to queries within 5 working days.
Ageing Well service
The Aging Well website is sharing information on how to get through this difficult time. Their support directory for people aged 50+ is updated every few days and has a list of local and national services to help maintain physical and mental health. It includes services that can help you with:
- befriending
- entertainment
- exercise
- food
- shopping
- financial help
- digital support and health information
List of groups in Brighton & Hove on line services
Please click on the website links for more information.
Brighton & Hove Food Partnership
Cruse Bereavement Care Helpline - 0808 808 1677
Equinox - helping hostel residents and street community to access drug and alcohol treatment
Healthwatch B&H helpline - 01273 234 040
Helplines
Age UK Advice Line - 0800 678 1602.
- Open daily, 8am to 7pm.
The Alzheimer’s Society Helpline 0333 150 3456.
Open:
- Monday-Wednesday, 9am-8pm
- Thursday-Friday, 9am-5pm
- Saturday-Sunday, 10am-4pm.
Autism Helpline - 0808 800 4104.
Open
- Monday to Friday, 10am-3pm
Dementia Specialist Admiral Nurses available on Dementia UK’s Helpline on 0800 888 6678.
Open:
- Monday to Friday, 9am to 9pm
- Saturday to Sunday, 9am to 5pm
Hearing You is a new Christian phone line in Sussex that provides pastoral support and a listening ear to people directly affected by the COVID-19 outbreak.
- Phone - 01273 425 047
- Open Monday to Friday
Mencap Helpline 0808 808 1111.
Open:
- Monday to Friday, 9am to 3pm
The Silver Line a free, confidential helpline providing information, friendship and advice for older people.
- Phone 0800 470 8090.
- Open for 24hrs every day
The Sussex Mental Healthline offers crisis care for people in urgent need of help who are experiencing mental health problems including stress, anxiety and depression.
- Phone 0300 5000 101
- Open daily, 24hrs
- No appointment needed
Care Quality Commission
- Phone lines are open Monday to Friday 8.30am to 5.30pm, excluding bank holidays.
- Website
- Email: enquiries@cqc.org.uk
- Phone: 03000 616161
- Fax: 03000 616171
Govt Guidance
UK Government guidance and support in relation to COVID-19.
Sussex Community NHS Foundation Trust - the main provider of NHS community health and care services across West Sussex, Brighton & Hove and High Weald Lewes Havens area of East Sussex
Mental Health Rapid Response - 0300 304 0078
Public Health
Write to
PHE Surrey and Sussex Health Protection Team (South East)
County Hall
Chart Way
Horsham
RH12 1XA
Phone
0344 225 3861 (option 1 to 4 depending on area)
Out of hours
Phone: 0844 967 0069