How to send us proof to support your benefit claim

When providing proof to support your benefit claim, it's best to send them to us by email.

Upload proofs online

The quickest and easiest way is to scan or photograph your proofs and send them as files using our upload form. These need to be clear enough for us to read.

Include your claim reference number in the form, if you have one. If you don't have a claim reference number, use your name, address and National Insurance number instead.

Other ways to provide proofs

If you don't want to send them online, you can also give us proofs by:

  • posting to Revenues and Benefits, Brighton and Hove City Council, PO box 2929, Brighton, BN1 1PS
  • visiting us at our Customer Service Centre, Bartholomew Square, Brighton, BN1 1JE where we're open Monday to Friday, 9am to 4:30pm, apart from bank holidays

If you send us any original proofs by post, for example a passport, we'll return it to you at the address you sent it from.

We can't take responsibility for proofs lost in the post, so please send originals by recorded delivery.

Proofs you need to provide

The proofs you need to send us depend on if you're changing your benefit claim or making a new one.

Find out what proof you need to send.