How and when we pay your Housing Benefit

Find out when you'll get your Housing Benefit if you're a claimant or a landlord, and how we'll pay it to you.

If you're a claimant

We'll pay your Housing Benefit into your bank account every two weeks.

This needs to be an account with a high street bank. We can't pay into a Post Office account like some other benefits.

You must then make sure you pay your rent to your landlord.

In some circumstances we can arrange to pay your Housing Benefit straight to your landlord.

If you're a landlord

You'll get your payment schedule posted to you within two working days after a Housing Benefit payment date.

Contact us at if you'd rather get your payment schedule by email.

If we've arranged to pay a tenant's Housing Benefit straight to you, we'll pay it into your bank account every four weeks in arrears.

If a tenant is over eight weeks behind on their rent, contact us to let us know. You'll need to tell us what they owe and the dates the debt covers.

Remember that the tenant can ask to return to receiving their benefit, rather than it going straight to you.. We'll write to you in advance to let you know they want to do this.

Payment dates for 2020 to 2021

This table shows the dates we'll pay Housing Benefit to claimants and landlords.

Month Year Payment days to claimants Payment days to landlords
April 2021 1, 19 and 30 19
May 2021 17 and 28 17
June 2021 14 and 28 14
July 2021 12 and 26 12
August  2021 9 and 23 9
September 2021 6 and 20 6
October 2021 4 and 18 4
November 2021 1, 15 and 29 1 and 29
December 2021 13 and 24 24
January 2022 10 and 24 24
February 2022 7 and 21 21
March 2022 7 and 21 21