Apply for Self-Isolation Payments (SIPs)

The government introduced £500 Self-Isolation Payments to help people who can’t work because they've been told by NHS Test and Trace to self-isolate.

Because of the rules, most people are not able to get this payment.  

You have to meet all of the following criteria to get the payment. If you don't meet all of the criteria, we're not allowed to give you the payment.

You can find more information about other help available.

Essential criteria

1. Have you been told to stay at home and self-isolate by NHS Test and Trace, either by phone or by the NHS COVID-19 app?

  • if you are staying at home for any other reason, for example because your place of work is closed, or your employer has said you cannot go in, you will not qualify for the payment

2. Have you been given a Contact Tracing and Advice Service (CTAS) reference number by NHS Test and Trace, or by the app?

  • if you do not have a reference number, we cannot give you the payment, only NHS Test and Trace can give you this
  • the reference number will be an 8 digit code, and may look like this - A1H4CHY5

3. Are you either employed or self-employed?

  • if you were not working at the time you were told to self-isolate, you will not qualify for the payment

4. As a result of being told to self-isolate, are you: 

  • unable to work from home, and
  • losing income because you cannot work from home

5. Are you currently receiving, or have you applied for one or more of the following:

  • Universal Credit
  • Working Tax Credit
  • income-related Employment and Support Allowance
  • income-based Jobseeker’s Allowance
  • Income Support
  • Housing Benefit
  • Pension Credit

You will only qualify for a Self-Isolation Payment if you have answered yes to all 5 questions above.

You must claim within 28 days of the first day of your period of self-isolation, or you will not qualify for a payment.

Discretionary payment 

If you do not receive any benefits, we may be able to make a discretionary payment of £500 if you'll face financial hardship as a result of not being able to work while you self-isolate. You must still be able to answer yes to questions 1 to 4 above.

The fund available for these payments is limited, so it can only be used to help households who have little means to support themselves during their period of isolation.

Find more information about Self-Isolation Payments on our frequently asked questions page.

Apply for a Self-Isolation payment