Help and support

Find out which proofs we need to see when you make a new benefit claim, or make changes to your benefit claim

When providing proof to support your benefit claim, it's best to send them to us by email.

If you already claim benefits and need extra help to pay your Council Tax, home removal costs or rent in advance, our discretionary payments could help

If you need extra help to get essentials you can't live without, our Local Discretionary Social Fund could help

Visit our Customer Service Centre if you need help with our online Benefits services

Apply for a support payment if you have been told by NHS Test and Trace to self-isolate.

If you disagree with a decision we've made about your benefit claim, you can challenge it

Find advice services to help you manage your finances.

Contact our Welfare Rights team to make sure you don't miss out on money that you can claim as benefits

Find out about the welfare rights training courses we offer, and the benefits advice you can get from other organisations online.

If you don't want to complete a benefits form online, you can download and print a paper form instead.

If you don't want to complete a benefits form online, you can download and print a paper copy here